StarChapter vs WebSuite2

RATING:

4.2

(611)

StarChapter has 611 reviews and a rating of 4.22 / 5 stars vs WebSuite2 which has 26 reviews and a rating of 4.85 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (611)
4.8 (26)
Ease-of-Use
3.5 / 5
5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
February 28, 2024
November 15, 2021
Pros/Cons
  • Pros

  • Utilizing StarChapter for our HR association has been very helpful and has been very easy for our association to utilize and adapt to.
  • Love the ease of ease and the professional facing website and features. Star Chapter customer service is wonderful to work with.
  • Cons

  • Sometimes a lot of features and it can be difficult to navigate all the areas depending on what the need.
  • We had trouble with the sponsor ads to look right in the newsletter when they pulled over, but this has been corrected now.
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  • Pros

  • The ability to customize the information, have it integrated with our website and easily output reports, name badge, and invoices.
  • User friendly; customizable, easy to train staff, features like events management, continuing education module, e-bulletins, etc.
  • Cons

  • I can't think of anything. If there is something we don't like, they change it.
  • This is, of course a pro for those associations. Unfortunately, the lack of permissions within the system forces associations to rely on TCS' staff to make any changes to web design.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos