Noteable

RATING:

4.7

(44)

About Noteable

Noteable is a complete solution for behavioral services companies including community-based counseling providers, group homes, and in-home or clinic-based ABA. With Noteable, agencies can create and customize treatment programs, including case note and report templates, automate complex billing logic, customize clinical supervision workflows and monitor activity across multiple programs and locations using Noteable's practice analytics tools. Noteable offers a data collection and analysis suite, either standalone, or included in the full EHR that lets behavior analysts design individualized goals and objectives, collect data in-session using 8 collector types, discover insights with advanced graphing and analysis tools and report on progress. Noteable is proven to be ...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Noteable Pricing

The Noteable Behavioral Service Platform starts at $50 per user per month for the first 10 users. The Noteable ABA Data Suite costs a flat rate of $12 per client per month. Special pricing is available for new/startup companies.

Starting price: 

$50.00 per month

Free trial: 

Available

Free version: 

Not Available

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Noteable Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Noteable

1 - 5 of 44 Reviews

Robert

Mental Health Care, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed November 2023

Will do exactly what you want it to do.

Brittany

Human Resources, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Technology for the NonTech Savvy

Initially, notable was just another terrible ABA software that was hard to understand. However, once I began to use it every single day I learn how easy and user-friendly it is and how time saving it can be when you can get what you need done and get out without limited issues.

PROS

I love how do use a friendly notable is in the whole customizable. It is to your needs in this field with things changing every day and dealing with insurance companies with multiple request and varying needs It’s nice to find a platform that completes them all that is also super user friendly and customizable.

CONS

But I didn’t know about it sooner. Only be in eight states but leave it to me and I will make sure it’s in all 50

Reasons for switching to Noteable

Because I changed companies and this is what the new company uses

Vendor Response

So glad that you're enjoying Noteable, Brittany! Just to clarify, Noteable is available in all states and we have customers from coast to coast. Love that you're getting the word out!

Replied December 2023

Ruthe

Mental Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Welcome Home Community Services, LLC

Overall, Noteable has been the best EHR system we have used (they were our third product). We appreciate their exceptional support and knowledge as our agency navigates this system and learns the best way to utilize it. During COVID 19 pandemic, Noteable instituted a telehealth system. Noteable was instrumental during this pandemic time with telehealth which supported our staff maintain confidentiality in healthcare and remaining in compliance with the state and federal statutes. It has been a lifesaver for us!

PROS

Noteable team does a wonderful job with training, providing immediate support, listening, and implementing recommendations. We were able to integrate this system based on the services we provide with ease.

CONS

Most of the applications that are in the Noteable system are easy to use. The difficulties we experience are when our staff makes an error and the system blocks us from completing progress notes. However, this is an agency issue and not Noteable's. When we address these issues with them, they were quick to respond to help us resolve these concerns immediately to allow us to provide our continuity of care to our mental health consumers.

Reason for choosing Noteable

It provided all the supports we needed. We are a behavioral health agency providing both mental health and developmental disabilities services. Most other products only provided support for one or the other service. But Noteable provided the solution we needed to add all of our services to their EHR system. This allowed our agency to cross-train our staff and use one system where they can use to document support for all individuals serve. Thus far, this is the only company we found that provides this exceptional and wonderful support.

Reasons for switching to Noteable

These systems were not intuitive enough for the work we intended to do with the agency. In addition, their costs kept increasing however the supports needed was not provided.

Robert

Mental Health Care, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed March 2023

Robert Carter

PROS

[sensitive content hidden] has been great with the hands on communication to build a site that we could fully utilize. I am able to track clients and staff in one place from anywhere.

CONS

I feel like there are some updates that that would make Noteable a one stop shop. An online video feature would help my clinical team communicate with clients. This feature would also help help with staff as well where we could communicate for meetings and supervision. A notification feature would be great where the staff had an email or text feature that notified them when an administrator wants it to.

Reason for choosing Noteable

Customer service was great and our needs were met.

Vendor Response

Robert, we really appreciate you taking the time to leave a review. We do actually have an integrated telehealth feature that enables hipaa compliant remote sessions and internal staff meetings. It allows for discreet supervision and even lets you capture signatures on shared documents in real-time. One of our support team members has reached out to you to help you enable this feature. Thank you!

Replied April 2023

Standice

Mental Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

The best EMR for Community Based Services

I have used several EMR systems and this has been by far the best. They are so easy to work with. I like that I use my forms and not use some prefab forms that don't feel original.

PROS

It is very easy to use and grow with. They will fix anything immediately as things sometimes need to change or be updated.

CONS

Something that can improve is the employee chart. I would like to use it more for their compliance.

Reason for choosing Noteable

I liked how personable the program and the developers are.

Reasons for switching to Noteable

I couldn't use my forms, it was too complicated and too many parts to it.