All Infinite MLM Reviews

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User Profile

Tomas

Verified reviewer

Online Media, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Great Software Company

It was a very good and collegial collaboration with IOSS and we can recommend this company to all persons and companies who are looking for a good solution for MLM Software.

PROS

We liked it very much that IOSS programed our software exactly the way we needed it. Because our software has a lot of features other MLM-plans don't have (and we needed a web software "playing together" with an Android app, what made the task even more difficile), there was a lot of communication necessary during the developement... and that worked very good with Skype and Slack, even on the distance.

CONS

There is nothing we like "least", because finally the software meets all of our requirements and we are very confident, that we will solve all challenges that may come in the future together with IOSS.

Vendor Response

Thank you for taking the time to share your positive experience with IOSS on Capterra. We're delighted to hear that our team was able to program your MLM software exactly as you needed it, even with the challenge of needing a web software to work together with an Android app. We're glad to hear that our communication tools, such as Skype and Slack, were effective in facilitating good collaboration during the development process. We appreciate your confidence in our software and services, and we're committed to continuing to support your needs and help solve any challenges that may arise in the future. We're thrilled to hear that our collaboration was good and collegial, and we're grateful for your recommendation to others who may be looking for a good solution for MLM software. Thank you for choosing IOSS as your software partner, and we look forward to continuing to work with you in the future.

Replied February 2023

Amar

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Amazing performance with the ease of doing Business.

I am completely satisfied with this amazing MLM software, its advanced features, and pricing. I would gladly recommend this software to MLM business owners. Their Customer Success Team is very delightful & really true value for money spent.

PROS

The software is incredibly user-friendly and can even be used by beginners without any guidance. A free demo is provided on their website, so we can check out all the features and functionalities of the product before actually buying. An impressive list of add-on features can be integrated into the software according to our requirements. The product can be customised according to our requirements and I also found the pricing to be incredibly affordable.

CONS

Learning all the functionalities may be a bit confusing for a beginner, but customer support was always helpful in clarifying my doubts.

Reason for choosing Infinite MLM

One of the main reason is that their domain expertise. Expert & knowledgeable team. Have excellent support team to support after sales.

Reasons for switching to Infinite MLM

Because of the bad support & Unethical practices of the company.

Vendor Response

Thank you for taking the time to share your feedback on our MLM software. We are thrilled to hear that you had an amazing experience using our product and found it incredibly user-friendly. We understand that learning all the functionalities can be confusing for a beginner, but we are glad to know that our customer support team was helpful in clarifying your doubts. We appreciate your comments about our free demo, add-on features, and affordable pricing. It's great to hear that our product customization met your requirements. We are honored that you chose Infinite MLM over other MLM software providers, and we are glad that we met your expectations. Your satisfaction is our top priority, and we are delighted to know that our Customer Success team provided you with true value for money spent. Thank you for choosing us as your MLM software provider. We value your business and appreciate your recommendation to other MLM business owners. We look forward to serving you in the future.

Replied February 2023

Luke

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2020

It's been 7 months since I made the Final payment and the software is STILL NOT complete.

It's not worth it. The price seems good but let me tell you... It's not worth it.

PROS

Their communication when they sell you on the product is great. They speak pretty good english until you make the first payment. Then you get transferred to the Tech team that can hardly speak english and it becomes difficult. Not many pros becuase they still could not figure out how to link our merchant account. There are only a few merchant account companies that allow a mlm structure and Infinite Solutions said that it would be no problem to integrate. They lied to me and I have lost out on Hundreds of recruits over the last 7 months becuase the system is still not completed.

CONS

You can get through the build out with some effort but then when the software was delivered it was about 80% complete and not 100% like they said it was. A software needs to be 100% or it doesn't work. 80% does nothing for me so I am now 10 months total (7 months from the time I made the final payment) and still not a working software. I offered to pay more money to complete and they ignored that message and we have been going in circles for 7 months. They comunicate about every few days which at first seems like they are working but then they keep asking the same questions over and over and not fixing the issues. Then they transfer to someone else and the process starts over. If you are wanting an MLM software this is NOT the right one. We have a very basic deal and they couldn't do it. I realized that as an admin they didn't make it possible to update the username. This is a feature that 100% of mlm companies need as people make mistakes all the time. They said it would be an additional $600 to add this feature. Commissions show up in Members wallets that are not amounts that my compensation structure even has. I wanted to wait to write this review until I got a final product because now they will probably read this and not complete but I am at a point where I have lost all confidence that they will complete the project that was paid for.

Reason for choosing Infinite MLM

I thought it was open source so they could build the basics and then I could have my tech team in the states make fixes and upgrades. Not possible.

Reasons for switching to Infinite MLM

I wanted to not have the high monthly expense with my previous company and hire in house for software updates and fixes. I also found that the coding is in english but written in India so my team in the States can't perform like we thought we could with "open source" The bottom line is that it's not really open source like they market it as when it's written in a different language. So It's open source as long as you hire an Indian firm to make fixes. So it's not really open source.

Vendor Response

We are grateful for your feedback on your experience with Infinite MLM Software. Please be assured that we have taken note of your concerns and have escalated them to our technical team. They will be in touch with you soon to address any further issues you may have. We want to assure you that we are committed to providing the best possible service to all of our clients, and we value your satisfaction above all else. We are always here to help and are committed to making your experience with our software as positive and seamless as possible.

Replied February 2023

Randy

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Great website with the personalized features we needed for a great price!

This is the 3rd website we have had them build for us. They do a good job so we just keep coming back.

PROS

We are able to control how we want our compensation plan to pay out. We are able to adjust commissions and referral bonuses in the admin back office. The admin back office is easy to use and has the features you need to keep track of the growth in your business. The store is really easy to add product pictures and descriptions to. The user back office is designed well so that your clients can find what they need. We love the replicating link that our clients are able to share with others. It makes it a lot easier for our clients to build a business when they have a back office that is user friendly. We were able to get the website set up and running exactly like we wanted it. Thank you to that amazing team of developers that made our dream website live!

CONS

The time zone difference does make it a little harder since when they are working on my project it is the middle of the night here.

Alfredo

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Infinite MLM: The Perfect Solution for Our Project

We had a truly positive experience implementing Infinite MLM software into our network marketing strategy. First, the easy-to-use system allowed us to attract and retain a large number of members, even those with little experience in network marketing. The customizability allowed us to tailor the platform to our specific needs, from setting up compensation plans to managing bonuses and commissions efficiently. Additionally, the platform integrated seamlessly with our other marketing and CRM tools, making it easy to track and manage our dealer network. Ultimately, we experienced significant growth in our member base, increased sales, and increased loyalty from our distributors thanks to the capabilities and benefits Infinite MLM offers.

PROS

Infinite MLM, as a Network Marketing (MLM) software, offers a number of crucial advantages for any business in this field. Its intuitive and easy-to-use interface ensures that members can navigate and manage their accounts without complications, improving satisfaction and productivity. Infinite MLM's outstanding integration capabilities with other applications facilitate the synchronization of data and processes, allowing for more efficient management and a holistic view of network marketing operations. Additionally, customizable features such as commission and bonus structures provide flexibility to fit the specific needs of each business. These advantages, combined with strong technical support and a focus on data security, make Infinite MLM essential to the success and sustainable growth of any business in the world of MLM.

CONS

Users who do not speak English may find it difficult to communicate with technical support.

Reason for choosing Infinite MLM

We chose Infinite MLM over other products because of its exceptional balance of ease of use, price, and advanced customization. Its ability to perfectly fit our specific network marketing needs and wide range of customizable features provided us with a comprehensive solution that surpassed the competition. Additionally, Infinite MLM's reputation for strong technical support and track record of success in the industry gave us the confidence to make this decision.

User Profile

Neeraj

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Excellent functionality and Great Service Quality

One of the best and highly efficient CRM integrated softwares in the market. The support team is very sincere and solve any query without being impatient.

PROS

The software is integrated with CRM system so that I can send automated emails to the customers in the most hassle free way. The quality of service is commendable because I had a lot of queries post purchase , all of them were answered by the support team unbatingly.

CONS

The calculation of commissions and payouts are done in dollars, which can be a bit confusing if your native currency is different. But you can opt for multi currency integration as an add on which solves this problem pretty effectively.

Vendor Response

Thank you for taking the time to share your experience with us. We are delighted to hear that you find our software efficient and that our CRM integration has been helpful in sending automated emails to your customers. We appreciate your feedback regarding the calculation of commissions and payouts being done in dollars. We do offer multi-currency integration as an add-on to help solve this problem effectively. We will continue to work towards improving our software and services to meet the needs of our customers. Thank you again for choosing our software and we look forward to serving you in the future.

Replied February 2023

User Profile

Enrique

Verified reviewer

Performing Arts, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Lots Of Features, Great Price

The overall experience with the software has been great, no crashes or broken links or broken plugins, basically no downtime related to the way the software is coded.

PROS

They software is easy to use. The back end provides many features that i did not know i needed but ounce i launched my company, I realized that I did need them. Their customer service was great as I was able to skype with them and they helped with all my concerns. They also provided me with customization. And the turn around was very quick. I left town for a much needed time off and they finished before I got back home. And all at a fair price .

CONS

When i purchased the software it was using an older version of PHP. But IOSS has recently updated to a newer version of PHP, so this is no longer an issue, this is really not a negative since web based technologies progress at break neck speed.

Vendor Response

Thank you for your review! It's great to hear that the Infinite MLM software was easy to use and provided many features that you needed for your company. It's also wonderful to know that the customer service team was able to help you with all your concerns and provide customization in a quick turnaround time. It's reassuring to hear that the software has no downtime related to its coding and has been a reliable choice for your business. Thank you for your feedback and for choosing Infinite MLM!

Replied February 2023

User Profile

Prasoon

Verified reviewer

Cosmetics, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Accurate management of business, Precise Calculation of Commissions

A user friendly MLM software that can be customised to match our needs. Product promotion and communication with users are very easy. Add ons are extremely useful.

PROS

The software is easy to use, if you have the basic knowledge of computer operations. The developers provided the customisation of software as demanded by me. Various add ons are offered by the developers out of which yoeu can choose ones that improves the overall efficiency of the software.

CONS

Initially, there were some confusion regarding the software usage. Upon contacting the Support team, they were patient enough to explain the working to me over Skype.

Vendor Response

Thank you for sharing your thoughts on the MLM software. It's great to hear that the software is easy to use and that the developers were able to provide you with customizations that met your needs. It's also a positive that the software offers various add-ons to improve its overall efficiency. While there were some initial confusions, it's good to know that the support team was patient and able to assist you in understanding the software's workings. Overall, it sounds like the software is a good fit for your business needs.

Replied February 2023

Rod

Information Technology and Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

This company is reliable, trustworthy and very honest

I love everything about the software they developed. The features and functionalities are all above excellent.

PROS

From placing an order, payments method, collaboration, customer service is EXCELLENT!!!! Everything went very smoothly and handled professionally.All their IT managers specially Hareesh are all professional to deal with.

CONS

Need 24 hours hotline support, need to add Spanish languages

Reason for choosing Infinite MLM

Reliable and professional IT STAFF

Reasons for switching to Infinite MLM

Poor satisfaction with MLM IGNITER and very poor customer service and unprofessional

Vendor Response

Thanks a lot for the shoutout! We're thrilled to be your go-to for remote team management. Your suggestion for a chat function is duly noted, and we're always working on ways to make Desklog even better. If you have more ideas or need assistance, feel free to drop us a message. Cheers to streamlined remote team operations with Desklog!

Replied November 2023

Guillaume

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2024

Very good experience with the development team

PROS

The organisation of the project to set up our MLM software was the most remarkable thing I noticed from the outset. Super responsive support. The software itself is easy to use and above all I appreciated the fact that it can be customised to suit our specific needs.

CONS

The e-commerce section isn't intuitive enough and doesn't offer a good user experience in terms of design options.

Alexander

Financial Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2022

Waste of time and money

- allocation started in December 2021- agreement + quotation was in January 2022 (basic software $2,000 / extentions of $2,200 / schedule time 25 working days)- within working time we got nice communication via calls and wahtsapp chat- work "finished" after 3 months in April 2022- basic version delivered (which doesn't work properly like sign up errors, invoice errors, referral link error) plus some additional features- I worked out a documentation of some issues (FIRST document included about 20 issues, some small ones and some crucial ones)- communication got slower (several weeks for answers)- months later they said the issues were solved- one or two issues of the 20 were solved like some line breaks and stuff (one or two lines of coding)- since then I send documentation number 5 which still incluedes issues of documentation no. 1to give you an idea:- agreed on software which provides paypal + debit payment ... only paypal working, they can't provid debit easily so they want additional money now- agreed on member management ... members accounts can't be closed, extended, edited = additional costsI send the last documentation 2 months ago - no issue solved so far. 4 weeks ago we argued about the working procces and suddenly they told me all work that isn't done so far (but part of the quotation) is "additional costs" now ... I told them several times to finish work or refund ... last message form 10/06/ "We started checking, will update you once complete"xD

PROS

That actually something was delivered and it's not a comlete scam.

CONS

- basic features missing / not working- extended features missing / not working- extremly long working time- very slow communication

Vendor Response

We are sorry to hear about your experience. Your concerns that you have mentioned here about our software features have already been addressed. We are not able to solve some of the issues that you have mentioned since they do not come under our existing agreement. Even though we are always happy to help you with that features at an extra settlement. Please feel free to connect with us if you still face any issues with our agreement product. We are available on WhatsApp and email round-a-clock to clear up your concerns :)

Replied November 2022

Anonymous

5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

Efficient and Innovative

Multi language, long network and multi currency support.

PROS

The ease of use that this Infinite MLM offers, I have not come across in any other multilevel marketing applications. The best part about Infinite MLM is that it has integrated Opencart which helps with online transactions, handles multiple payment gateways, offers support for multicurrency. Their support team needs pat on the back as any problem which I have faced has been tackled and handled professionally. Modern day businesses runs on technology and your profits will be declared by the customization that you offer. Infinite MLM presents numerous customization and that is what deriving them.

CONS

Online community support is next to none. The only viable option is MLM support staff.

Vendor Response

Thank you for your review and for sharing your positive experience with Infinite MLM software. We are glad to hear that you found the software easy to use and efficient, and that the integration with Opencart has been beneficial for your online transactions and payment gateways. We appreciate your feedback on our support team, and we will be sure to pass along your praise to them. We also value your input on online community support and will take that into consideration as we continue to improve our offerings. Thank you for choosing Infinite MLM for your multi-level marketing needs.

Replied February 2023

Geraldine

Marketing and Advertising, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Easy to integrate with Content Management System (Wordpress). They have very strong experts.

By using this software, we can promote our products to users. The software have support ticket, different types of reports, downloadable reports, commission prediction system etc.. It helps instant communication with other members.

PROS

I already have a wordpress system and plan to add MLM module on it. Then I find the Infinite MLM team and discussed the business idea with website chat, skype and email. I usually get response in 1-2 hour, they have 24x6 support. I really like the support, expert level in MLM, wordpress. I strongly recommend Infinite MLM software to new buyers.. I like the tagline, they have infinite solutions.

CONS

I didn't notice any issues, all we are human, so they definitely will have some problems. But in my experience, I hope its very hard to find issues with Infinite MLM software.

Vendor Response

Thank you for sharing your positive experience with Infinite MLM software. It's great to hear that you found the software easy to integrate with your WordPress content management system and that the team's support was strong and responsive. It's also good to know that the software has features like support ticket, reports, and commission prediction system that have helped you promote your products and communicate with other members more effectively. We hope you continue to have a positive experience with Infinite MLM software in the future.

Replied February 2023

Hamdi

Computer Software, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2018

The software is best suitable for startup, I searched internet and deal with Infinite

Easy to migrate from existing software . The team will provide complete installation and support. We can check demo with various compensation and adon.

PROS

Easy to use We can check demo with various compensation and bonus, Integarated with ecomerce platform, Provide Android and iOS platform , Various adon integration . Multi language and muti currency features

CONS

First time I contacted them and it's make me problems to understand, The saupport guide me better to move forward.

Vendor Response

Thank you for taking the time to leave a review about our software. We are thrilled to hear that you found our software to be easy to use and that our team provided you with great support during your initial contact with us. At Infinite MLM, we strive to provide our customers with the best possible experience when using our software. We are glad to hear that our software was the best suitable for your startup needs and that you found the various features and integrations we offer to be beneficial. We are always working to improve our software and make it even more user-friendly, so we appreciate your feedback regarding your initial contact experience. Our team is committed to providing the best possible support and guidance to our customers, so we are glad to hear that you found our support helpful in moving forward. Thank you again for choosing Infinite MLM and we look forward to continuing to serve you and your business in the future.

Replied February 2023

Dinara

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Great team to work with!

My overall experience with the MLM software is really good, we can work together on progress, team is really nice skilled professionals, even if someone is quiting a project, you will get quick and adequate replacement, who will know everything about project with no time for invovling to waste.

PROS

This MLM software is a user-friendly software that anyone can use without specific training from both, admin and consumer sides. Any ideas and improvements can be done in time and costs not that much. Team are really motivated, skilled and opened for discussion.

CONS

We had some issue with DDoS Attack this winter, it was weekend, but we still had technical support directly from our team, that shows level of professionalism and proves client oriented focus of the company. Fortunately, we have solved that problem from our side without loss.

Vendor Response

Thank you Dinara for sharing your valuable feedback with us. We would like to express our sincere gratitude for choosing us for your business. Looking forward to work with you again. Please feel free to contact us if you have any queries, comments or suggestions.

Replied December 2019

User Profile

Fuad

Verified reviewer

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Best MLM software to boost network marketing business.

Realiable perfect MLM software

PROS

Sometimes back I needed an MLM software to develop my MLM business to newer heights. And finally I found the Infinite MLM software through various sources. I am extremely happy that I have chosen the perfect MLM software available in the market right now! My fav features include: Website replication, 24*6 customer support, E-wallet, E-pin, Sales and Income reports, User friendly dashboard and many more...

CONS

None really. I have some issue to understand the system at first time

Vendor Response

Thank you for taking the time to share your positive experience with Infinite MLM software on Capterra. We're thrilled to hear that you found our software to be the perfect MLM software available in the market and that it has helped you to develop your MLM business to newer heights. We're glad to hear that you appreciate our website replication feature, 24*6 customer support, E-wallet, E-pin, Sales and Income reports, and user-friendly dashboard. At Infinite MLM, we strive to provide the best features and support to help our customers succeed in their network marketing business. We appreciate your feedback regarding the initial issue you faced in understanding the system. We're committed to providing the best user experience possible, and we're glad to hear that you were able to overcome this initial challenge. Thank you for choosing Infinite MLM as your MLM software provider, and we look forward to continuing to support your business growth.

Replied February 2023

Abdul

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

The Best MLM Software in Quality and Functionality. Top Value for Money.

Highly efficient and reliable MLM software. Recommended for all MLM admirers.

PROS

Ease of usage even with high end features like multi-language, multi-currency, auto responder, Genealogy tree etc. And never forget about its highly competitive price. Excellent 24*7 customer support.

CONS

There is always scope for improvement and would like to see little changes made. But in overall totally satisfied. And I recommend it to the MLM enthusiasts.

Vendor Response

Thank you for sharing your positive experience with the MLM software. It's great to hear that you found the software easy to use, even with advanced features like multi-language, multi-currency, auto-responder, and Genealogy tree. The competitive pricing and excellent customer support are also noteworthy. As you mentioned, there is always room for improvement, and it's great to see that you are satisfied overall with the software. Your recommendation will surely be helpful for others who are looking for efficient and reliable MLM software. Thank you for taking the time to write this review, and please don't hesitate to reach out if you have any further questions or comments.

Replied February 2023

Akhil

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Personal review

Good

PROS

Not much liked area in the software because all areas critical.

CONS

Need to improve a lot of area like new update and all.

Vendor Response

Thank you for taking the time to share your personal review of our software. We appreciate your feedback and take all comments seriously. We apologize that you did not find any particular area that you liked in our software. However, we would be happy to hear more specific feedback so that we can work on improving those areas. Regarding your comment about needing to improve areas like new updates, we appreciate your feedback and would like to assure you that we are constantly working on improving our software and adding new features. We will take your feedback into consideration as we continue to improve our product. Thank you for choosing us as your software solution provider. We value your business and appreciate your feedback. We look forward to serving you in the future.

Replied February 2023

Shaji

Computer & Network Security, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

This MLM Software is Really efficient and reliable

My overall experience with the MLM software is really cool. There are no bad experiences until now. It's really fast and easy to use.

PROS

This MLM software is the best user-friendly software that I have used in my entire network marketing career. The major pro that I see with this software application is the variety of features they provide along with. They are backed by a strong team of qualified professionals.

CONS

There are no things that I would like to change with this software as of now. Well, I hope the user interface could have been a little more attractive in terms of designing.

Vendor Response

Thank you for sharing your positive experience with the MLM software. We are thrilled to hear that you found the software to be efficient, reliable, and user-friendly. It's great to know that the variety of features provided by the software has been helpful for your network marketing business. We appreciate your feedback about the user interface and will definitely take it into consideration for future updates. It's always encouraging to hear that our team of qualified professionals has been able to assist you effectively. We look forward to continuing to provide you with an excellent experience using the MLM software.

Replied February 2023

User Profile

Vibhu

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

"Quality Product to enhance MLMs"

I was very happy with this software from the very beginning of my first contact with their development team. Infinite MLM software definitely has well-skilled and very professional developers and support teams who are always available to customize this software according to customer needs and challenges.

PROS

The interface and the back end of the software were simply perfect. In the dashboard of the software itself - overview, reports, and graphs of income v/s commission, joinings, payouts, and similar others were available. The E-Commerce integration was also integrated perfectly with the software.

CONS

Every feature of Infinite MLM Software was built almost perfectly,leaving no much gap for customer complaints.

Vendor Response

Thank you for sharing your positive experience with Infinite MLM Software! It's great to hear that you found the software's interface and back-end to be perfect, with an impressive range of features including E-Commerce integration. It's also fantastic to know that the support and development teams were able to provide you with a customized solution tailored to your needs. We appreciate your feedback and hope that the software continues to enhance your MLM business!

Replied February 2023

Anonymous

10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2021

Cost Effective and Easy to Use

Overall a great MLM software for your long network business needs within budget and decent customizations. Dedicated team of prefessionals.

PROS

Infinite MLM software is one of the most cost effective software applications that you can opt for your business. They offer enhanced features and decent customizations. If you are working on long networks and looking for agility in speed, Infinite MLM is the answer.

CONS

Nothing major to report except the support team could be more versatile when it comes to communication. I have no issues so far, they are committed to their work, available around the clock and have never disappointed.

Vendor Response

Thank you for your review! It's great to hear that you found Infinite MLM to be cost effective and easy to use. It's also good to know that their features and customizations have been helpful for your business needs. Your feedback about the support team is valuable and will be noted.

Replied February 2023

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

My honest review

I have worked with Infinite MLM for a few years now and i notice they have improve their customer service division. im getting feedback within a day or 2 now. they understand user requirement much better compare to 2 years ago. Overall i can see improvements.

PROS

I like this software because of it single page application. I don't have to scroll to lots of pages and menu since most of the functions are in a single page and its fast (since they are not many screen to refresh)

CONS

I wish they can improve the ecommerce function on the system. Integrate to more then just opencart. Also it does not allow me customize the ecommerce platform. Every single changes, need to consult with developers, although opencart is so robust with it plugins. users don't have free hand to expand their ecommerce freely. I also wish more ecommerce theme are been given for users to choose.

Vendor Response

Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our MLM software. Thank you so much for sharing such a honest review.

Replied November 2022

User Profile

Jasad

Verified reviewer

Information Technology and Services, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Perfect customization and affordable software

A very satisfying software that is highly affordable and quick customizations are done with the help of the skilled team. Highly recommended to all the network marketers.

PROS

I have used many MLM software in my network career, but this was easy to customize and very affordable software with a user-friendly interface. They have a very clear pricing page for the customization of add-ons and MLM plans.

CONS

The pricing pages are frequently updated and sometimes it makes confusion during the payments but their support team is always there to explain the pricing for the required customizations.

Vendor Response

Thank you for taking the time to review our MLM software. We are thrilled to hear that you found our product to be easy to customize, affordable, and user-friendly. We are proud to have been able to meet your requirements and provide you with a satisfying experience. We appreciate your feedback regarding our pricing page updates and apologize for any confusion it may have caused. We understand that clear communication is essential, and we strive to make sure our pricing page is updated regularly to reflect any changes. However, we are glad to know that our support team was always available to explain the pricing for the required customizations. Thank you for recommending our MLM software to other network marketers. We value your business and appreciate your trust in us. Our skilled team will always be available to assist you with any customizations or queries you may have in the future.

Replied February 2023

User Profile

Pradeep

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Completely Satisfied, great customer support

PROS

I contacted the company on coming across the software on the internet. They responded swiftly and requested me to take a demo. Action spoke better than the marketing monologue. The demo was great and I realised how it would reduce the workload of a distributor like me. I could easily migrate from the old software I used to Infinite MLM software without a glitch

CONS

Though I initially fumbled with the softwares since there were a lot of new features, the perfect guidance from the support team helped me in mastering the software. A moderately priced MLM software that has a lot of new features to simplify the management of the business.

Vendor Response

Thank you for taking the time to share your positive experience with our MLM software on Capterra. We're thrilled to hear that you were completely satisfied with our software and that you found our customer support to be great. We appreciate your feedback regarding the initial challenge you faced in mastering the software due to the numerous new features. We're glad to hear that our support team was able to provide you with perfect guidance to help you overcome this challenge and master the software. We're also happy to hear that you found our software to be moderately priced and that it has helped to simplify the management of your business. Thank you for choosing our MLM software to manage your business, and we're committed to continuing to provide you with great customer support and the best user experience possible.

Replied February 2023

Giuseppe Eros

International Affairs, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2022

Scam!!!

PROS

They just stole a lot of money from me and wasted 1 year of time. I asked for a refund and they are gone, now I bring them into question and make them get out double the money they stole them

Vendor Response

We are sorry to hear about your negative experience with our MLM software. However, we want to clarify that we have no intention of scamming or stealing from our customers. We take all complaints seriously and strive to resolve them as quickly and efficiently as possible. We would like to investigate the issue and understand the situation better. Please provide us with more details on the matter, including your contact information and any relevant order or account numbers. We will do our best to address your concerns and find a satisfactory resolution. Please note that we have a refund policy in place for cases where the customer is not satisfied with our product or service. We encourage you to reach out to our customer support team and explore the available options. Once again, we apologize for any inconvenience caused and hope to have the opportunity to make things right.

Replied February 2023

Showing 1 - 25 of 52 Reviews