All Databox Reviews
1-25 of 194 Reviews
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Michael
Verified reviewer
Internet, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Excellent for tracking all our key metrics in one place
Overall, a great tool for tracking and building boards on high-level metrics.
PROSI love being able to have complete customizable control of my key metrics dashboard. It allows me a daily snapshot of how we're performing. Plus, being able to schedule snapshots be sent to Slack and email, etc. is great. I also love the goals feature, being able to put our metrics into context like this is great.
CONSSome of the integrations are a little lacking, meaning data isn't always super accurate or up-to-date. We definitely cannot use a Databox board as a undisputed source of truth to report on, but rather as a snapshot to see trends. E.g. our Ahrefs Domain Rating is hardly ever correct on the board. I also wish there was a little more functionality within the integrations, the options for what you can pull from ActiveCampaign and Intercom are pretty lacking. And I wish they had a ChartMogul integration too!
Adela
Online Media, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Great Product and Support!
Overall, It's very friendly to use, especially the way to organize templates to share across client accounts, create alerts, and native integrations with the most used platforms. A Big shoutout to the support team, which is responsive and ALWAYS resolves my questions/issues
PROSI love to centralize the KPIs in one place. While running campaigns through multiple platforms, Databox helps to create and calculate metrics to summarize all impressions, metrics, conversions, spending, etc. I am showing data in a fancy and easy way to monitor the metrics' performance.
CONSI've noticed some glitches. 1) After data is updated automatically, sometimes the dashboard doesn't seem to be updated, and to get the data updated, I need to change the date range and get back to the previous date range. 2) In the table settings >> multiple metrics can't sort based on the metric only manually; it would be great to sort dynamically ascending or descending3) I can't view log changes, Ex. If another college works on the same board, I can't see my changes vs. theirs.
Reasons for switching to Databox
Because the native connectors were only focused on Google Products and forced to have the Supermetrics license, which got very expensive (they upgraded the subscription to packages). Also, the visualization in GDS is very plain and simple.
Zachary
Verified reviewer
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2018
Databox: Close, but no cigar...or even cigarillo ...
I work as the Director of Marketing Strategy at DD, which is an inbound marketing agency that services nonprofits and higher education institutions. We're a HubSpot certified partner agency and we were looking to Databox to help us make our client reports quicker, more interactive, and more robust. Databox's clean user-interface makes it really easy to notice trends...it also updates in almost real-time (if not real-time) which is helpful. The customizable dashboards are helpful as well...and there's no doubt that this tool is affordable to agencies like DD who need to report on a wide variety of metrics for 20+ accounts.
CONSWhile there are definitely some pros to Databox, there are also some key features that they are missing. For example, you can't customize date ranges for reports. You have to choose from a weekly, monthly, quarterly, or yearly basis...but you can't choose "Feb. 3 2017 - Feb. 23 2018" for example. This makes reporting very challenging if, for example, you start an inbound engagement with a client during the middle of the year and want to report on 6 month efforts and 12 month efforts that don't align perfectly with the Jan - Dec calendar year. Additionally, while the user-interface is clean, it's almost TOO white...our clients have found it really difficult to discern between traffic sources and points in time. All of this is to say, I'm highly skeptical of reporting tools that don't let you customize the date and time of your reports...While Databox looks like 2018, it functions like 2010. We have cancelled our services as of now, but I have written emails and social posts to their product team and have encouraged them to "fix" the product and then come sell it to me again...
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Robust Reporting Platform
Databox is highly customizable, allowing for white-labeling, custom reporting, and and offers a wide selection of native datasources that you can sync with out-of-the box.
CONSUnfortunately, their customer service can be a bit slow to respond to requests. Also, for more manual reports that utilize lots of texts and screenshots, there isn't much customization available to format text and images. This can make for reports that don't look great.
Reasons for switching to Databox
NinjaCat's UI wasn't great for creating custom reports and bringing in outside datasources. Also, the software crashed frequently and had too many bugs that slowed down our agencies reporting.
Chris
Verified reviewer
Human Resources, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed October 2020
If you want to report from multiple sources at once then use this
It is extremely flexible and it solves the problem of creating reports using spreadsheets to pull in custom data. You also can display your report in a variety of different graphical styles. Once a report is created the viewer of the report can filter each graph by a specific date range. Once I got the hang of using Databox I've come to love how flexible and powerful it is and would recommend it to anyone who needs to create a custom report for their business.
PROSDatabox makes it easy to create custom reports from multiple sources. For example, I've created a single report using Google Analytics and Google Search Console. Normally this would be impossible in a single report. You can use many different sources and Databox has multiple integrations that help you get started. If there isn't integration you still upload custom spreadsheets and create a report from those. Within each report metric you can then filter down to the specific metric you want. You can also create calculated metrics to create your own metrics.
CONSThere can be a steep learning curve to get the exact metric you want. I had to spend a lot of time getting the correct filters and segments from Google Analytics. However, I was finally able to create those reports. There is also a huge amount of data you can analyze and figuring out the exact metrics to report on can be daunting. But that can also be a result of not figuring out the best KPI's before creating your report.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2023
Excellent data analytics & visualiastion tool
It allows us to easily create reports based on our needs, take in different datasources and aggregate them, does not require you to be a data expert to use it and provides great insights. It also allows to set up email reports to go at certain times which makes your job even easierIt is the ultimate business intelligence tool
CONSI don't have a need for more integrations at the moment, but certainly he more platforms Databox can introduce the better
Lucas
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Blown away. Completely changed my household.
At-a-glance view of everything I need to know about my business and household.
PROSI think most people use software like this to track their business outcomes, but my wife and I? Nope. I mean yes, I have my mailchimp and social media results on there, but also bank balances, to-do lists from Google Sheets, all kinds of stuff across two cheap monitors that just sit in the corner of our house. You'd think that'd be anxiety inducing but it's the opposite - I wake up every day, know where my business is at, know where my finances are at, have the "honey-do's" all prepared, and even see the weather. I LOVE this program. Yeah it's a little more expensive than others but 100% worth it for the extra integrations. Recommend without hesitation.
CONSIt should be free for everyone everywhere, airdropped by satellite into rural villages with API manuals. ... no really though, it could be cheaper; there are iOS / Apple TV equivalents that are a quarter as expensive. If it weren't for the breadth of integrations I'd consider something else - but between those and all I can do aesthetically, it's a no-brainer.
Ashley
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
This was a game changer for my digital marketing business
Amazing. I love this tool.
PROSOk, so I was desperately looking for an affordable platform to centralize my reporting for my clients. Most things that I found were either too expensive or too limited. I tested many free reporting tools - not enough connections. I tested the "free trial" of the big guys - great, feature-rich, and waay out of my budget. Then I came across Databox and I have to tell you, it has been a complete game changer for me. The Free version allows you to connect 10 clients to 3 data sources for reporting but then I discovered that I could easily afford the next level upgrade version, which allowed me to enhance my reports with up to 10 data sources for 10 clients. The setup was extremely simple and once I created the dashboards and scorecards, I was able to click a button and create an easy to understand report for my clients. I highly recommend this product to anyone who is struggling to keep up with the reporting for their marketing clients.
CONSHonestly, nothing. Maybe that I have to pay for it to use it, but that's business.
Samuel
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
How to perform magic with Data box
Ease to visualize and analyse dataInexpensive
CONSLacks customization to consumer taste and design
Cole
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2023
Great Reporting and Analytics Solution
Overall, my experience with Databox has been great. The positives of using a powerful and effective tool like Databox outweigh any negatives that I can currently think of.
PROSThe best thing about Databox is its flexibility. You are able to display nearly anything that you'd like as long as the integration is supported. Reporting can be automated and streamlined, saving time.
CONSThere is a bit of a learning curve initially. However, it is not impossible to figure it out by any means. I think greater resources and the implementation of these resources in easy-to-locate areas would be great.
sarah
Fund-Raising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Databox - Easiest Data Visulation Tool
i do love it. it's something i'm planning on bringing with me if i ever switch jobs. i like how easy it is. at first we were about to cancel databox cause no one knew how to work with it. once i learned the specific way you needed to set up the code then i was like THIS IS EASY and now have made way too many dashboards
PROSthe visualizations are great and is easy to customize. I always thought Tableau was too much. Databox gives you nice-looking dashboards without it being overall flashy or complicated
CONSI wish the dashboards were bigger so i could fit more information. or i wish i could connect them and make it so i can scroll to see the different dashboards. but really i wish they could be organized better. it's nice that people can organize the way they want but i wish by default the order was what i set. i also wish there were folders so i could group the marketing dashboards all in 1 spot then give everyone access to that folder instead of one by one. so i try to color code the dashboards to make it easier but not everyone is going to get that. i also don't like that anyone can share the datawall of a dashboard and then they get added to the account. i wish there was a verification process that would notify me when someone new is trying to view a dashboard. but b/c people can just share i see random emails get created and i want to be able to have more control of our data and make sure they are seeing only the things they should be seeing
Anonymous
51-200 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed August 2019
Nice balance of functionality and price
I liked Databox while I used it. It's not a BI tool by any means but it does have a few options to allow you to transform your data. They also have some cool options for tracking goals and the mobile app is leaps and bounds better than the competition.
PROSThe visuals look awesome on the computer, TV, and phone. I was impressed with how easy it was to create a metric.
CONSOnce the metrics are on the dashboard there isn't much else you can do with them. It lacks some of the basic functionality that I'd expect such as dragging to zoom into a certain section of the chart or even hovering over the comparison line to see the exact value.
Anonymous
1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2022
An incredible tool for aggregating and visualizing data
To collect data from several sources to keep track of metrics and KPIs in a single location. In general, we utilize it to keep tabs on sales, marketing, and the overall financial health of the business. Dashboards and widgets make it simple to keep tabs on where we are and how things are progressing.
PROSWith Databox, creating custom reports from many sources is a breeze. Google Analytics and Google Search Console, for example, have been combined into a single report. Normally, this wouldn't be possible in a single report, but it was in this case. To get started, you can leverage a variety of different data sources and Databox's many integrations. Even if integration is not possible, you can still upload your spreadsheets and produce a report from them. Each report metric has a metric that can be narrowed down to the exact one you desire. Calculated metrics can also be used to create your metrics.
CONSThe data periods are difficult to align, but this is due to the various data sources rather than the program itself, as some of the settings are a little quirky. As I progressed further into custom metrics, this should not be a problem for the customer looking for a standard dashboard.
Anonymous
1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Data visualization solution
Fits perfectly on the mobile. I appreciate it
PROSit is a very appreciated software in the analysis, the exploration of the data. it also allows to share its work
CONSDifficulty to manage dates in visualizations
Juzni
Import and Export, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
It's my first to open app every morning
Heard from a friend who is using Databox app in the company he works for (fortune 100 company). It was almost annoying seeing him checking his phone constantly. I downloaded it from App store the same day. On-boarding was a breeze and the next thing I was in the app with my Google Analytics, Facebook Ads and Stripe already connected. I was using it few days - it was just a beautiful app on my phone nothing more. But then I found they have desktop app - they call it Designer - where you can combine all metrics together. At that moment I was hooked. We have connected more than 10 data sources since then (database also) and we were able to put all important metrics in one place for everybody to see. I'm recommending this to everybody!
PROSI have access in one place to every important metrics I care. Just few clicks and I can change what I see on my phone and share with all my coworkers.
CONSIt wasn't an instant "click" in my head what Databox can do for us. There are almost no guides or documentation. Default metrics they fetch were not useful for our business.
Vendor Response
Thank you for your feedback.
Replied August 2016
David
Staffing and Recruiting, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed April 2021
Full of promise, never delivered.
Meh.
PROSI used the software for two years and I liked the idea of the software, creating dashboards for easy review. If they had only worked.
CONSI never logged on without reconnecting one or all of my sites. Never. I was told the software was being upgraded, user error, weather (really) but it never was resolved. After two years of hoping it would be what I needed, it never was and I left. Also, as a warning, leaving is draconian. If you don't click the one hidden link to delete account, you will be charged and they will not provide a refund.
Reason for choosing Databox
Again, Databox looks slick, but it is all lipstick on a pig. I never worked.
Katie
Management Consulting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
Beautiful Mobile app, easy to get addicted to.
I signed up Databox only two months ago, but I've used the mobile app pretty much every day since. It's very easy to connect your cloud services and add the basic metrics, and it takes just a little bit of extra work to add more specific ones (like, in my case, custom funnel data from Mixpanel). I've also played around with connecting our SQL database to Databox - all these options are available even on the Free plan. I like it that you can put data from different datasources on the same visualization (e.g. steps in a funnel). The platform is quite powerful underneath, still lacking a little bit of self-help content as of now, but customer support was very helpful and I've set up just the dashboard that I've always wanted.
PROSBeautiful visualizations, the drag-and-drop interface of the Designer tool (where you set up your visualizations), the Scorecard feature
CONSAll options are not very well documented
Vendor Response
Thank you for reviewing Katie. We will try to add the things you mentioned.
Replied August 2016
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2019
Beautiful and handy tool
Easy to setup. They have a great iPhone app so can review all data on my phone. Every morning I receive an email on our business performance which is really helpful.
CONSSo far I'm happy with the tool, no things I don't like.
Brock
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Best reporting software out there
great customer service.
PROSsimple, easy to use and it integrates into slack which makes it easy to give automated reports to our clients
CONSno real cons, but it would be great if the custom equations were on the basic plan. Seems like something everyone should have access to especially given how much i'm paying. Something as simple as Cost Per Purchase is not available on the TikTok dashboard when it is clearly available on TikTok
Reason for choosing Databox
better features in databox. The looped dashboards with automated email & slack integration are great for me.
Reasons for switching to Databox
superior features in databox & more automated from the client perspective
Nathaniel
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
Beautiful Metrics & Reporting
Some of the team here can build marketing dashboards in Google Data Studio, but this can be time-consuming and most situations don't require the levels of customisation that GDS allows. Databox has allowed us to speed up the deployment of reporting dashboards and given the wider team access to this ability.
PROSThe way that Databox has been built is all about speed and simplicity, with little or no knowledge in building dashboards and reporting functions you can set up beautiful looking reporting systems.
CONSThere are some functions in the dashboard builder that still feel a little clunky, such as only being able to move an element once you've selected it and hovered over the move crosshair - but these are small UI points.
Debjit
Information Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2019
Visualization all my analytics in an interesting way.
If you want peace of mid with your buisness and want to see what is happening with your social media it is the tool for me. One dashboard helps me find everything.
PROSI have used g-analytics for a long time but now with databox it is shoing some interesting manners. I love the idea of taking all the analytics visuals under one roof. It shows all my fb, website and youtube analytics under one roof. I i can now see what is happening with all under one dashboard. But i was lost in the beginneing when trying to use it. It nees some time to learn and get used to it.
CONSFacebook updats a lot faster or not able to see live update. Maybe needed fix.
Sarath
Verified reviewer
Computer Software, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2018
“Beautiful web and Mobile app”
Data box is a simple and good, Awesome designed web and mobile apps, good responsive for customer support,Very Important data stored in one place, easy to use.
CONSIn my opinion data box software is best clean, easy to understanding and fastest
Siddhanta
Financial Services, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed May 2021
Helps a lot with my work
I like that you don't need to be tech savvy to use Databox ,it is very easy to implement. It is great at visualizing results and helps me a lot with better understanding complex matters .
CONSThey have a lot of pre-made templates .However to a larger part they look identical and I think you are better of creating your own structure .
Marc
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Eye opening to the possibilities of centralizing multiple platforms' data sets
We've saved so much time centralizing and automating our multi-platform reporting, allowing us to spend more time analyzing results instead of pulling them.
PROSThey're continually building out new connectors and features based off customer feedback so things move quickly in the direction you're looking for.
CONSIt's still new and slightly buggy at times so it can be frustrating sometimes to build something out and not have it work 100% correctly. This is small stuff though since their support is amazing and the bugs are fixed quickly.
Kevin
Computer Games, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2017
Great software for easy dashboarding
Databox is quite the piece of software. It's great for simply connecting your datasources and pulling it all in a single dashboard to create a quick and easy overview of all your data. Especially as a datawall on a big screen like a large tv it looks simply amazing. Sadly you need a paid subscription if you also want to view your data on your smartphone, something small companies like us don't have a budget for.
PROS- Easy to use. - Looks good. - Many customization options.
CONS- Subscription prices. - Hidden options behind paywall (mobile dataviews)