All Scalefusion Reviews

1-25 of 114 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

frantisek

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

Great application with many features to help reduce the movement of employees on the device.

Mobilock saving my time, a very good overview of all the devices. Once a live map from Mobilock and functionallity called "BUZZ Device" helped us to find a lost tablet of one of our employees. Also i like fast set up for new devices if someone breaks device or something. The best thing is you can set up whole device from your phone and you can be for example on your holiday trip or somewhere where is internet connection.

PROS

Simple and fast access via the Internet Dashboard, even from your mobile or tablet. A lot of great features to help control the user of your work equipment. With predefined profiles, you have everything set up very quickly. Our company has its own application that you can upload and send over a few seconds to more than 100 devices. There are also other features such as tracking devices on the map, monitoring mobile data usage, and much more. For a long time, we've been looking for a program that can lock your device so there are applications you want your employee to use and also limit access to the Internet. The price / quality ratio offered by Mobilock is ideal for us. We did not have a bigger problem in 2 years with Mobilock. Support is very helpful and quickly responds to our queries.

CONS

Mobilock has many good features, not all of them in the original package, but you have to buy them separately. And some updates and enhancements are only focused on devices from LG or Samsung.

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2018

Good for kiosks only

One of our distrustful clients tried to manage software distribution within team by this app. As soon as we built trust we needed no this app anymore.

PROS

Ability to unify mobile software setup across small company.

CONS

Eventually we realized that we have too different demands within our company, so we needed to maintain too many profiles. That became time consuming so we did away with MobiLock.

Peter

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

Mobilock is easy to use and understand. Easy to set up. Support is great and very helpful.

As the end users have tablets with 4G connection and limited data. I use this to limit the possibility to do other things than absolutely neccesary and part of their daly routine. We have machine for which the users do daily checks and so on. Report error/problem. So one thing is to ensure the tablets will not use up all the monthly amount of data before the end of the month.

PROS

I like the possibility to create Custom branded device groups with their own device profile. MobiLock gives me full control of the devices and posibility to push new apps to the users, broadcast messages, remote control and publish documents. This gives a very flexible solution. Our company tested some KIOSK apps before we did the obvious choise: MobiLock. Only reason i gave 4/5 for Features & Functionality is, there is always more you can whish for. But All functions in MobiLock are carefully planned to fulfill a certain purpose. There is not an overwelming amount of functions just to show off. Once and a while they publish a new helpful function developing the product. The best of all: I'm on this train already.

CONS

The one thing i really miss is the possibilty to show/print my payments/receipts/invoices. But again, just ask the support and you will get what you need.

David

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Great Company - Great Service- Great Product

PROS

I have used this software for the past few years and we use it basically to lock down our tablets to be used for our payroll time clock software. It has worked flawlessly and we have it on over 90 tablets and have never had an issue. I would also like to point out that I have reached out to their customer service department only by email but the response time was excellent and all my problems and issues were addressed in a timely matter. I would not hesitate to purchase from them and would recommend their product to anyone looking for a simple method of locking down their tablet environment both personal and business.

CONS

We had an issue early on with the software disappearing from the tablet but in all the time we've had it, we only encountered it twice and we believe it may have been a tablet issue and not the software. For the last several versions, we have not had that issue re-occur.

David

Consumer Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

Incredible Tool for Small Business!

Asset control and programming. Prevents losses. Very easy for tablet user to understand how to use my tablet.

PROS

Very useful tool to protect you tablet assets. We use it to simply the user interface and make using the tablet extremely simple and controlled. We really like the ability to update and manage all tablets from the powerful Administrative Interface and be able to monitor all the tablets health and location. We are a small business and found this tool very affordable and very easy to learn. Best features: tablet location, FileDoc, WhiteListed Websites, Battery monitoring, and device profiling.

CONS

We would like a little easier way to brand the device, especially background - it is not easy to see if the background fits right. Would like to see device health monitoring - does the tablet need updates, are apps in need of updates, etc...

Tiffany

Education Management, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Spectacular Customer Service

I have had many calls with Scalefusion representatives. Each reponse is timely, friendly, and all matters have been resolved. Customer service was able to help our organization customize settings that fit our users' needs.

PROS

Easy deployment, streamlined settings, and easy to configure to muliple device groups.

CONS

Nothing has been a problem. Customer service is great!

Reason for choosing Scalefusion

Reviewed ratings and usage

Rob

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

The only way to keep employees on task and only allow them to certain functions of the device.

If you need to lock down tablets or other devices for your employees this software is the only choice from the research and testing I've done and we couldn't imagine how our business would run without it.

PROS

This software was a savior to our company because our employees would use their tablets meant for order processing for personal use and watching movies, playing games, and playing music on them. This software was very easy to implement on the devices and gave me total control of the tablets and we could even see where they were on GPS because we lost a few previously due to some bad employees.

CONS

There are no CONS. This software includes anything you could possibly want to do with mobile devices and controlling them and locking them down so employees and even customers stay on task and don't abuse the companies devices.

User Profile

Kosta

Verified reviewer

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2018

Not the most intuitive but it gets the job done for a fair price.

Control of my devices.

PROS

I like the cost and the functionality once you learn to navigate the system. There are a lot of features that we really like such as white-listing online forms and being able to add links to these on the desktop.

CONS

I don't like that I have to buy licenses in chunks. I would prefer a model that scales with my business. The overall cost is reasonable so it's not a deal-breaker, but I would like to be able to pay "X" per installed device per month and see a 15 day prorate option.(for example if used less than 15 days then 1/2 charge. If used past 15 days then full month charge. Still, not a big deal.

User Profile

Ingo

Verified reviewer

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

Mobilock is a cost-effective Kiosk software and more

PROS

Mobilock has helped us to lock down the Android based tablets at our retail shops and improved productivity of the sales staff by minimizing distractions and problems resulting from access to unnecessary websites and apps. It's also good for security to prevent the installation of any unwanted apps. It has a clear and easy to learn GUI with good performance. Support in case of the few problems we encountered has been fast and efficient. The capabilities of the software are also consistently enhanced and expanded.

CONS

Unfortunately it's not possible to publish shortcuts to specific websites without whitelisting them and in turn block access to any websites not specifically whitelisted. Geofencing lacks the ability to apply a geofence to a specific device, only groups, which doesn't make sense in our scenario since we have one device pr location. Both issues are being worked on though and we look forward to have them addressed in a future release soon.

User Profile

Jan-Paul

Verified reviewer

Design, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

Very steep learning curve, fast support replies, intuitive.

PROS

Flexibility, Levels of authority, iOS & Android in 1 panel, oversight. Responsiveness. Price vs Functionality

CONS

First time setup/ Deployment. Had expected it to be easier. BUT: next time I'll RTFM before I start... QR reply should have easier.

Krystal

Transportation/Trucking/Railroad, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Best overall lockdown software I could find and does the job nicely!

Keeps track of our tablets and allows us to know where they are at all times. Comes in handy when someone loses it in the plant.

PROS

Integrated browser to allow only certain websites. A location tracker and Geo Fencing to keep track of your devices, can also lock down what network they are on so it only works on that network.

CONS

We've used mobilock for a little over a year now and there really hasn't been any cons. The one problem we did have they communicated quickly and helped us fix it.

Michael

Fine Art, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Great product and quick response from support team.

More focus from users on what data they need Accountability for user activity Security for user location and safety as well

PROS

GPS Tracking (if ever lost or stolen) Customised Branding Ability to filter out what apps I want access to Double security of pin plus administrator access to device.

CONS

Difficult for non administrators to update apps sometimes, but that comes with the functionality of the kiosk software.

Martins

Airlines/Aviation, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Easy to use and works as it should, would recommend!

PROS

- Very good user interface; - Easy customization; - Good updates; - Easy to setup; - Fast support.

CONS

- Each innovation must be paid separately; - Greater support for unpowered devices (In our case, CAT smartphones).

Frantisek

Food & Beverages, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2017

Great software, friendly dashboard. Quick and friendly support from Mobilock Team.

Quality/Price of this software.

PROS

Mostly I like thatIi can install my own app from my computer. Nice Dashboard and very good locations report.

CONS

I am Using the location report to find our sellers, Updating our selling application and Changing the devices mostly, Because our sellers are breaking the tablets very often, so we are changing the devices a lot.

Marco

Telecommunications, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Mobilock Pro solves our needs to limit the smartphone usage to few apps in the best suitable way.

PROS

The flexybility and the really easy way to create a profile and to apply it to a whole bulk of smartphones by some few clicks

Zach

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Much easier to use than more traditional MDM solutions.

PROS

Easy to setup, fast to implement in the beginning, and fast to update configuration changes to the clients.

CONS

On android, it can sometimes be unstable. However, a restart of the tablet or a refresh from the console almost always takes care of the issue.

Roger

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Very professional and fast in his answers.

PROS

Fast. Fulfills its purpose. The people in the administration are very fast and professional in his answers.

CONS

Sometimes the application flickers when you do a refresh. Sometimes the installed applications delays a bit to appear.

Rustam

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

New breathe on traditional MDM softwares. Excellent software with lots of useful functions.

PROS

New breathe on traditional MDM softwares. Excellent software with lots of useful functions. Good gps navigation.

CONS

Nothing yet. But i`d like to view some new functions. Such as live of selected devices online or something other.

Maria

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

MobiLock Pro is a great solution for our reception area tablets.

PROS

The software is very easy to configure and apply to our tablets. I can also see from the MobiLock dashboard all the important information on all of our active tablets being used.

User Profile

Leigh

Verified reviewer

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

Helps us to manage nearly two hundred mobile devices.

PROS

The ability to assign different profiles to different tablets, remotely lock and unlock devices and track device locations is hugely helpful in managing our devices.

CONS

Downloading GPS data for a range of dates would be great. Currently have to manually download each day at a time, one device at a time. This seriously limits the usefulness of the GPS logs for GIS purposes.

Victoria

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2017

We use Mobilock to keep track of all of our devices, send them notifications, install our apk

PROS

It is quite simple to use and you can keep track of all devices very well + provides a lot on info on the device. It would be great if in the future we could also turn the tablet on via mobilock

CONS

I do not like the lack of a function to turn on the tablet. It would also be great to have a function were you can see the location of devices all in one map.

Roger

Construction, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2017

Very good MDM software for an even better price

I found Mobilock as I was looking for a MDM solution for my Android tablet deployment. I was looking for a kiosk-type lockdown mode. I got more than that with this software. It did exactly what I needed, including not only the lockdown, but a browser-level whitelist, robust tracking features, and a very intuitive and easy-to-use management software. Being cloud-based, it's convenient even on a mobile platform, and gives you the flexibility to manage your devices from anywhere. I looked for a similar solution for iOS devices (as Mobilock doesn't yet work for iOS devices), and in the process used six different MDM software suites, some from big names in the industry. The Mobilock dashboard was the best out of the bunch. Adding specific-role admins was incredibly easy, and absolutely necessary in my deployment. Even less tech savvy people in my office were able to navigate it easily, and I had the peace of mind knowing they could not alter anything, just look at and do what I wanted them to. As far as support, the Mobilock team has always been right there when I needed support, and have helped me make this the best deployment I can. Very good support system. As much as I love the software, there's one thing that could be made better, and I'm sure will be in time. The Remote Cast feature didn't work well in our deployment, as the devices are field technician devices, and Remote Cast prefers the device to be on a Wi-Fi network. It also doesn't allow remote control, only remote viewing, but that may well be a limitation of the Android OS as opposed to a program flaw. If it would work reliably out in the field, it would be very useful. Of course, it's an optional piece of the software, so that is a minor flaw. Also, in all fairness, it is a beta product, so some bugs and missing features are to be expected. One thing that Mobilock supports that is sorely missing from every MDM solution I've used (even the last one that I purchased, for a great deal more money, for my iOS devices), is real-time updates. In most suites, you have to do a manual update or wait up to 30 minutes (or more) to get new policies and features on your devices. In Mobilock, when you make a change, it's pushed out right away. That's incredibly useful in the field. All in all, this is a feature-rich, easy to use software solution, and the price is absolutely unbeatable. Would recommend to anyone doing mass Android device deployments.

PROS

-Great price -Easy to use dashboard -Good support -Very simple setup on the device. Once you have your group policies set up, it takes around ten minutes to setup each device. -Locks down the device entirely. In weeks of testing I was never able to break the interface on the device, which is more than I can say for many of its competitors. -File Management allows you to send files and folders to your techs in the field directly, without worrying about email or messaging software. Super handy.

CONS

-Only on Android devices -Remote cast could work a little better?? -That's really it.

User Profile

Stefanie

Verified reviewer

Food & Beverages

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

Great service, using it as device manager for more than a year and the Mobilock guys always help out

Mobilock is crucial for our daily operations. We track our devices with our partners daily several times, mobilock dashboard is one of the tabs that I have all day open. We get LIVE information about what our partners are doing on the tablet as well as technical info that we need for any changes.

PROS

1. Customer service and the Mobilock team prompt cooperation. Guys from Mobilock not only resolve all my questions immediately after asking, but also go the extra mile to develop new features for us, upload things from their side for us within a specific time frame when we are in a rush and need to resolve something immediately. Yukti is handling their CS in the best manner and Amit is always helping out with any extension of the collaboration. 2. Eva notifications - notifies you LIVE within the dashboard about devices becoming inactive/active/locked/unlocked, which is the coolest feature 3. You can track LIVE if the device is on 3G/WiFi, what is going on on the device, location of device, what version of your apps are they on, all LIVE, without a delay, which is crucial for our business, since we work in fast-paced environment 4. I wont write in here every feature that I find massively valuable, but over all we are using Mobilock for nearly 120 partners right now and we are more than satisfied

CONS

I would really appreciate from Mobilock in the future to expand their "selected devices" to as many as possible so we could do silent updates on our devices as well.

User Profile

STUART

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2017

Mobilock has been pleasing from a technical point of view. Support is not always at hand.

Security and an array of information about our assets to help us manage them better.

PROS

Mobilock allows us to control the use of tablets in our fleet of vehicles. It secures the tablet against non intended use, stops users installing unwanted apps on the tablet, using the tablet for their own purposes including as a hotspot. There are alerts that inform us if anyone has attempted to breach the tablet security and provides us with a picture of the perpetrator. It also advises us if the SIM has been removed and replaced. Thus preventing the user from putting the SIM in their own device to use our bandwidth for their own purpose. We can also see where the tablet is and compare that to our vehicle GPS tracking software. Many useful features for keeping an eye on whats happening with our tablets.

CONS

As we add further tablet numbers to our fleet we have to use a new licence number. This has the potential to get very fragmented for control purposes as we have tablets being replaced weekly due to damage and having to find which licence key we can use on the new tablet can be time consuming.

Jahangir

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

So many features at a great value

PROS

The best part of the software is the ease to roll out new devices and make changes to them remotely. Other features that are great are the ability to send messages to devices, view the status and battery level, or when it was last seen online, Geofencing, custom branding. I could go on and on about all the features Mobilock has to offer. It's all for a low price that I couldn't find anywhere else.

CONS

At this time, I really don't have any complaints about the software. Mobilock does a great job of rolling out new updates. Just recently, they added iOS support, so there is no reason why someone should choose another company to help with their mobile device lockdown.

Showing 1 - 25 of 114 Reviews