LendingQB has enabled our company to run much more efficiently by pushing the file through the system with milestone and status updates. Departments can move through files much quicker, with the with assurance of accuracy due to workflow rules that we have in place.

The ability to fully customize processes, implement workflow rules, and fully integrate with most vendor systems is what I like most about LendingQB

Customer Support is often days or weeks to respond to building batch reports or trouble-shooting problems.

It has been a very good experience all the way from implementation until now. Very receptive to feedback and are willing to work with us on finding a solution to any problems we have. Constantly trying to make the product better.

Web-based, seamless integrations, amount of integrations, ease of use, excellent support staff, very little system downtime, asking for our feedback regularly and continuously improving of the system.

Reporting, workflows, conditions/tasks, notifications, and audit could all be better. More granular control over the permissions and accesses to certain pages and functions in the system. Standard consumer portal is very dated.

Satisfactory. There are some extremely talented people at the company!

We implemented in 45 days which is unheard of. There is a beauty in its simplicity, however it just doesn't have enough features for us to effectively manage our loans without developer intervention.

Lack of business rules that can control auto firing of field Rigidity in reporting Weak with compliance features Lack of ability to customize Too many screens Not enough control over settings (have to go to LQB for a lot of things we would like to be able to manage ourselves) Lack of developers with LQB experience out in the field

LQB has enabled our sales staff to spend more time on the road being face to face with clients rather than being in the office to access or systems. My experience with LQB has been nothing short than stellar. The support staff is super friendly and always answers the phone in a good mood.

I like that it was a SaaS based service and completely hosted by them. Typically a SaaS based service that holds sensitive material is massive security hole. However, considering that LQB is a product of MeridianLink I can rest easy that our data is secure. Their integrations with vendors is top shelf and allows us to focus on bringing in more business rather than testing and implementing integrations. We used to be a report based company and now we are a queue based company. Being able to create custom Queues for our staff has almost eliminated our daily reports that we send out.

Because LQB is a SaaS based service we sometimes have to play within their walls. Most of the time its not a bad thing but there are times we have create a work around to complete the task we want. Not that big of a deal really.

LendingQB has allowed us to increase our efficiency through vendor integrations - from the POS to pricing engine to processing services to document generation. It has allowed us to maintain a remote workforce due to the ease of paperless workflow and productivity reports. Easy to train originators on.

Great, easy to use reporting, customer support reps are extremely responsive & helpful, support site is excellent, many features are customizable through workflow rules. Cloud-based so no need to download any software or connect to a server. Support also has a "feature suggestion" queue. LQB is consistently updating features to keep pace with agency and government product changes. Many integrations across the spectrum of vendor types.

Although users are restricted based on their individual or role permissions, there is no warning alert or lock-out feature if more than one user is in the file at the same time.