We have been delighted with it, and it has helped us save a huge amount of time and money administering the club. It is such a shame the pandemic has limited out activities this year, and as such we have not fully utilised the software to its full potential.

The software was easy to deploy as it is fully hosted, and the team were very helpful in doing the intial set and support. We love the features it has, perfect for our club, and most importantly the support has been exceptional. As we are a charitable organisation we were also given a great price.

It is quit hard to learn initially as there is not real full user guide. Some of the admin functions are hard to find and manage.

We have been very impressed with myClubhouse, right from initial contact, product demo, first time set up from our exisiting database, then the huge range of features and fantastic customer support from [sensitive content hidden] and the team. We have reduced or eliminated most of the most onerous admin tasks, removed errors through previous cross-platform use and made it much easier for both our members and administrators to interact with the club. It might seem expensive at first, but is worth every penny - as treasurer I wouldn't want to do the job without it again.

myClubhouse has brought together our membership list, joinging & renewals, events booking, finances and website. For the first time we have one place to administer everything. Hours and hours of admin have been saved across the committee, freeing us up to spend our time developing for our membership.The features are extensive and customisable, allowing us to make everything fit our structures.

The only downside is the website has so many features it can be a bit of a steep learning curve to get started and learn how to implement what you want. The customer support is fantastic to help you though.

Months of complaints from numerous people about not being able to use the service. Culminating in the resignation of the membership secretary due to the vast increase in workload this system caused him compared with the legacy system built. As President I had also reported extensive issues with the solution and finally I too have resigned as the solution does not appear fixable and makes it impossible to perform my tasks moving to myclubhouse has wasted an enormous amount of time by our IT people to create the solution and members complaining about erratic unreliability, and several board levels seviews. We now have a system that is substantially worse and much slower than the 1993 +updates solution it was supposed to replace. Moving to a new solution should have placed us in a position to be ready for the next 30 years, not back to worse than 30 years ago

website for public visitors ticket sales

Appalling response times Terrible navigation experience needing lots of screens and clicks - very time inefficient Total inability to track and control access rights to appropriate levels Extremely hard to find things via the search system cumbersome menu system oriented for small solutions with limited features no ability to let applications select the longevity of data retention (eg for a contact who has performed a boiler test - we must know their details for 100 years for insurance reasons, for a contact who has performed a customer facing role for 5 years, or for a share holder in perpetuity as require by law) designed for tablet and mobile phone making business operation on a desktop totally cumbersome presumes that contacts are electronic users willing to log on - we have a large number of retired people who won't use technology and the result is that membership management for them is problematic and very time consuming - such a preparing customised renewal letters on proper artwork for surface mailing no standard statutory reports of share holders no inbuilt ability for the system to assess the changing criteria for classes of membership and choose automatically the one most appropriate for the next renewal problems when the system's post code look up comes up with the wrong result

It has transformed the management of all aspects of club life for the better - so much easier and efficient, which is invaluable to volunteer club administrators.

The membership and subscriptions management features are the most important, but the fact that we administrators, and club members, can manage all aspects of club life in one user-friendly site is invaluable.

Some of the explanations in the help boxes can be a bit wordy, but even this has improved recently.

Overall, really positive experience with myClubhouse. Quick responses to queries, few running issues (if ever) and massive functionality. We have looked at other options but on testing some of them, none really stacked up.

The best thing about myClubhouse is that everything is in one place for our day to day club management with regards membership and training sessions. The is a lot of functionality and add on options that we probably are not making the most of what is actually available. Any issues are quickly dealt with and any queries too. [sensitive content hidden] are quick to reply and open to ideas/suggestions. I've even had Zoom meetings with [sensitive content hidden] to show me how to do various things and talk me through features. Keeping members signed in for up to 14 days has made the mobile version of the site easier to use too.Equally, there are regular feature updates and changes, usually for the better too.

As much as I love myClubhouse, it isn't always the most intuitive to use and I have learnt things through trial and error. I suspect this has more to do with the sheer amount of functionality available. I would love an app version for membership with regards them managing their own membership and ability to sign in to sessions and make payments - thats all an app version would need really (our members have mentioned this). I know the website works ok on mobiles, especially as screens get bigger but such is life!