NordVPN

RATING:

4.6

(1300)

About NordVPN

NordVPN is a computer security software designed to help businesses encrypt internet connectivity to securely access personal information using a virtual private network. It offers a kill switch module, which allows administrators to protect online data in real time. Managers can hide IP addresses to secure online identity, browsing history, and other online activities while using public Wi-Fi. NordVPN enables teams to protect systems against phishing scams, malware content, and distributed denial-of-service (DDoS) attacks. Additionally, operators can utilize the onion over VPN feature to secure devices against untrustworthy internet service providers (ISPs) and third-party breaches in accordance with the no-logs policy. NordVPN provides split tunneling functionality,...

NordVPN Pricing

It is also available at $4.92 per month (billed annually) and $3.71 per month (two-year plan)

Starting price: 

$11.99 per month

Free trial: 

Not Available

Free version: 

Not Available

NordVPN map

NordVPN Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for NordVPN

1 - 5 of 1,295 Reviews

Hanny

Design, 2 - 10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2021

Excellent Features. Not Always Reliable

User Profile

Vasilis

Verified reviewer

Program Development, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed August 2021

An affordable VPN

It's an excellent VPN and is honest for its price.

PROS

Friendly interface, Kill Switch (it cuts internet when not connected to VPN), 5500 servers worldwide, works in desktop and mobile. NordVPN has a very competitive price and frequent updates. You'll have split tunneling, which means you can optionally choose which apps use VPN-protected connections. Onion over VPN for enhanced privacy and anonymity - that goes slow, of course, but onion goes slow by its structure. Some less popular functions are still included, like custom DNS or invisibility on LAN, and there is an option there to block ads and malicious websites. I didn't use that last one, but it might be tricky as it is unclear how it works, so I have it disabled.

CONS

Russia is out. They have 5500 servers, as they say, but there is not even one in Russia. Not everybody needs Russia; however, it's not there. Sometimes it's not connecting automatically on computer startup. However, if you have the kill switch enabled, it's not connecting until you enable it manually, so you're protected. 2- The Split tunneling seems that doesn't work with all apps. For example, I tried to let the signal connect directly but can't. The same problem is with some other apps. But that might not be NordVPN's problem because some 'foxy' apps like WhatsApp are build to bypass VPN and connect directly. 3 - They had one server hacked for one month. Press was pointing that as a substantial significant deficiency BUT, that isn't a problem at all. First of all, it was just one server out of 5500 servers which is equal to nothing. And - in the end, the majority of sites already have HTTPS, so what a hacker might see is, the IP [whatever] - is connected to [Amazon]. There is no sensitive information to be leaked.

Reasons for switching to NordVPN

For ProtonVPN, I wrote a review already; ExpressVPN is good but more expensive, and I had some issues with installation.

User Profile

Ngala Emmanuel

Verified reviewer

Graphic Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2023

It's worth using

NordVPN helps me gain access to websites and services that are limited to only certain zones. It also protects my presence only from hackers and malicious tools that can possibly compromise my data.

PROS

The reason why I'm very likely to recommend Nord VPN services to my peers is because it actually works well. I've been using this software for over 2 years now and I don't see any other VPN that outbeats it.It helps me to accomplish several tasks online and get access to services that originally I couldn't. The application offers a couple of cool features that really enhance browsing security.For example, I can connect to more than 3 different locations at once, and there is an option that automatically disconnects me from the internet whenever I reboot my PC. This potential stops trackers from tracking me even apps in the background.It's a really amazing VPN to use.

CONS

I haven't got any criticism regarding this software. I still use it today because it works well.

Reasons for switching to NordVPN

I will say, that CyberGhost performs at an average rate compared to NordVpn. For example, CyberGhost is not consistent in terms of speed and I find its user interface a little complex to be comfortable with. It's a bit cluttered.

JayAnne

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed August 2023

Cancellation of Service

AWFUL. Please look at the CON description.

PROS

It is fairly easy to use once installed.

CONS

I had a very specific issue with Nord VPN. We purchased the NordVPN + NordPass and were required to pay 1 year upfront which we did in January 2023. Then in August 2023, I tried to login and it said our subscription ended. I thought that was odd since we paid for 12 months. I contacted customer service. They explained that they had suspended my account (without notice) and will terminate it completely. I asked why that was the case. They responded with a canned statement saying that their automated tools have suspected "web scraping or other activities" that violate their software agreement. Not a tech person here, so I have no idea what that means and became immediately concerned that my account had been breached. I asked them to investigate if the account had in fact been breached and if someone else had my account credentials or suspicious logins through Nord. They responded that they will not refund and the account is suspended indefinitely. Then I asked about the investigation to find out if there was an actual breach and they did not want to investigate. I do not feel security or customer service is top on their priority. I suggest a different VPN service that has a little more transparency.

Reasons for switching to NordVPN

Poor customer service. They refuse to investigate a suspected account breach.

Salvador

Consumer Goods, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

I put my digital trust on NordVPN

PROS

Easy to use. It's not too expensive. And the peace of mind it brings me that it's keeping my devices safe.

CONS

I haven't found anything that I dislike.

Reasons for switching to NordVPN

Because it is highly recommended by alot of trustworthy media developers.