It’s easy to use & catch on. Can easily navigate even if new!

When you add a membership, uou have to go to a different tab to check in- a lot of scans get missed and it’s a two part series.

Overall, I've been very happy with activenet, especially with customer service. I have been in regular contact with the support team over the last 5 years and have had an exceptional experience every single time. The team doesn't stop until they can find you a solution, or at least an answer.

I like how customizable it is and how far ActiveNet has come with respect to the CUI as well as the AUI. It's become more functional over time. It's highlight is it allows for ease of program setup, delivery, and registration.

I don't like the process in which upgrades/updates are received and potentially reviewed. I have a request for a very important update for our company that has been overlooked as larger institutions and companies likely don't need to use the specified function. The lack of update impacts our processes such that we require to keep track of thousands of paper copies which is absolutely archaic and waste of time.

This might be the least user-friendly software I've ever used. In 20 years of tracing inventory, POS and events, I've never seen anything worse.

Our homeowners can register for events and purchase tickets.

Literally everything else. No one has ever been able to properly explain the pricing structure. I am unable to run registration reports and no one can help us troubleshoot. The customer service department is terrible (long wait times, ineffective and zero follow up). And the member interface/search engine is horrible.

ActiveNet is a robust recreation management software. We primarily use this product for registration management, facility management and membership management.

There are some limitation to the software when using specific features. My main challenge is the limitations that FlexReg has compared to their standard Registration platform.

I am enjoying learning the program and all it has to offer. Looking forward to the day I am comfortably familiar with everything.

Customer support is great and once you understand the program, it feels more user friendly.

Figuring out the "whys" of how something is setup. Active web support can be a bit of a challenge to find specifics.