Blackbaud Altru vs Salesforce Sales Cloud
Blackbaud Altru has 36 reviews and a rating of 3.96 / 5 stars vs Salesforce Sales Cloud which has 18308 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- From what I can see, this software looks like it could be a great tool for some applications.
- Altru has a wonderful feature of copying appointments and holding them for you to reschedule. I love how there is a database of clients and you can easily search for them.
Cons
- The interface is intimidating and confusing for my staff, and requires a lot of training to use.
- The financial and revenue setup can be intimidating, since there's a general ledger behind all the sales and revenue transactions.
Pros
- Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
- Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.
Cons
- It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
- There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
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