I love that this software is so very easy to use. All of their modules are updated regularly.

The website module is a bit standard and looks like a template in format.

Our experience with this software has been great. I manage multiple associations. When I started the business we had some associations on YM and some on AMO. The plan was to pick the better software so all our clients would be on the same platform. AMO won hands down. Now all of our association management clients are on AMO.

This software is the heart and soul of association management. It is very easy to use and helps us manage our members and events seamlessly. For the price this is a great software to manage associations. The event module is easy to use and the membership database allows us to easily run reports and communicate with our members. Their customer service and response time is outstanding and far superior to many of their competitors.

The website editor is still a bit clunky. We would like it to be easier to use. We would also like to be able to send our newsletters with hyperlinks the way they are in Constant Contact without having to use a third party application.

AMO works well when used in right environment. The vendor is responsive for the needs of the organisation.

It is difficult to re-engineer on its own, and outside support is required for any changes or customisation.

100% satisfied! Initial setup was smooth, modifications were easy and customer service is fantastic, responsive and easy to talk to!

Customer service is extremely informative and easy to ask questions. I love that they share their screen and video it so I can review it later.

Reoccuring dues are annual and we’d rather do it in June.

The implementation was good. We challenged the AMO team they delivered so we maximized the system. We developed our own documentation and checklists of things that needed to be done monthly and annually. The team really listens and takes our recommendations to the team. Over the years we have seen many of those items included in the solution.

AMO user for over 5 years and wouldn't consider switching. It handles all aspects of our membership and event management. The import/export of data is easy, easy to search on any given field either standard or custom fields, the messaging allows us to stay in front of our members with targeted messages. We run several events per month and the member and non-member registration makes the process easy. Post-event we can issue certificates directly from AMO and attach those certificates to member profiles so they have real-time access to them and minimize our phone calls.

Lack of documentation which I believe has improved since we implemented.