Aptify

RATING:

3.6

(13)

About Aptify

Aptify is a cloud-based association management solution designed to help religious groups, K-12 schools and non-profit organizations handle memberships and establish communication with customers. Professionals can store members' personal information in a centralized database and utilize the search functionality to retrieve specific details from the repository. Aptify provides a mobile application for iOS devices, which allows businesses to remotely access member records and gain a 360-degree view of ongoing events or potential opportunities. Using the customer dashboard, individuals can view their membership status, add contact logs and receive regular updates on an activity timeline. Additionally, supervisors can manage campaigns and generate customizable reports...

Aptify Pricing

Please contact Community Brands directly for pricing information.

Starting price: 

$350,000.00 one time

Free trial: 

Not Available

Free version: 

Not Available

Aptify customer dashboard
Slide 1 of 3

Aptify Reviews

Overall Rating

3.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

3

Customer Support

3.5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for Aptify

1 - 5 of 13 Reviews

Aleksandr

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Aptify - 7 years

We are solving all problems related to membership, meetings, persons information.

PROS

This is a good software for association like ADA It help us to maintain our membership data.This software is really flexible. We can adjust it to our needs. Our users could utilize views which we are creating for them by their requests. They can export any views data to Excel. Very popular following services: 1. Accounting 2. Orders 3. Membership 4. Cash Control Batches 5. Case Management 6. Peer Review Case Management 7. Persons 8. Committee Management 9. Meeting Management 10. Education 11. Companies

CONS

Sometimes slow performance. Usually it happens when you start work with Aptify for the day and when you are using wizards - application is not accessible and freezing.

Reasons for switching to Aptify

Our application didn't have all functionality which exists in Aptify

jack

Real Estate, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Always a way to simplify things!

PROS

The interface is great and very easy to understand. A lot of times with software that is this heavily driven by data things can get overwhelming and seem clustered, but not with this! I will say my favorite thing about Aptify is that you can make different "groups/views" tailored for whatever you personally use the app for. For example, I need to look up and pull member information every day, I have set up a tab so it will take me directly to what I need to do. It is not that you can personalize this because there are many people who do not pull customer information from Aptify, therefore, they have no need for this tab so they do not build it into their home page.

CONS

There is so much that you can do with Aptify it is hard to learn everything! So I wouldn't say that is a problem with the software but a personal issue. The software is great!

Anonymous

1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed July 2022

Aptify

PROS

Aptify has many features that help in membership/association tracking

CONS

Aptify is difficult to deploy - requires a lot of customization. It is not intuitive at all. The icon banners should float of the screen so that you don't have to scroll just to save changes.

Reasons for switching to Aptify

Trying to consolidate multiple features in multiple software items into a single product.

Vendor Response

Hello, thank you for the feedback! Your experience with Aptify is top priority; we appreciate you sharing your wins and challenges. Because Aptify is endlessly flexible and configurable, deployment might take time to customize to your exact specifications. But once Aptify is setup, it will continue to grow more intuitive and increase support for your team. Regarding the other issue, if you are on Aptify 6.2 or newer, then you can use pre-defined hotkeys, such as the shortcut Ctrl + S which allows you to save without having to scroll up. Here is documentation: https://aptifysupport.zendesk.com/hc/en-us/articles/4424133761037-New-Features. We have passed along your comments to our product team for review. If you need additional support, please contact us. We are glad Aptify has helped consolidate data from multiple sources. That is one of our top benefits-- along with providing all the features needed to manage a membership organization. Learn more: https://community.aptify

Replied July 2022

Alan

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Aptify Review

PROS

Aptify has a comprehensive set of modules providing organizations with a wide array of functionality. the platform is configurable, stable and error free. Aptify e-business capabilities make online transactions and processes simple to get up and running.

CONS

for basic users creating views requires some advanced sql knowledge.

Reasons for switching to Aptify

We needed to move to a platform that would help us to stay as current as possible

Thomas

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed January 2016

Easy depending on need for Customization

Aptify can be very easy to use for the general member association with little need of customizations. It has good integration with the CMS we use, Sitefinity and even has a cloud/virtual option for the small association that doesn't have the IT expertise to do all the back-end stuff if they don't want to. It becomes less easy to use the more you take advantage of their extremely customizable application, which you can view as good or bad depending on your point of view. I personally like the extreme ability to customize, but I also know you can't have that without having the complexity that comes with that ability. You can create your own events, process flows, tables (entities), and even write your own C# or VB extensions into the application, so it is extremely flexible from the small shop up to and including a large member association that might need that level of customization. However, there are a lot of ways to customize the application that are well within the capability of the average technically inclined individual, so it is really up to you how far you go with it. Although I have not gotten to play with it personally, I have seen demonstrations of the new web interface to Aptify that would be very useful to the general association wanting to only web-based applications for their users and/or customer service.