This software is great because I can submit proposals and save information that I repeatedly enter for multiple proposals.

The ability to use different search criteria and the number of destination represented is outstanding.

It's a great tool with so many features and it's easy to use. I would recommend to anyone in the events planning industry.

The only downside I see currently is the cost. It is a little more expensive than as a team we would prefer, but you get what you pay for.

I have really enjoyed our experience so far. Their customer service is excellent and the functionality is great.

The convoluted process to do many tasks within the platform is frustrating for everyone (literally everyone) in our organization who has used it for the past six years.

Account managers are well-versed in the product, full of best practices, and great to work with.

I have used it quite a bit and learned a lot of the great features. I think it is easy to use and I enjoy using it.

This is a great solution for anyone planning multiple events, especially larger ones. It would be a little pricey for a smaller event though.

I love the features for web build it makes it so easy and the quality looks great.

What I like most about Cvent is how user friendly it is. My entire team enjoys using this as it simplifies RFPs.

I love that I can save templates for all of my registration pages which saves me so much time throughout the day. The new FLEX registration pages are so clean and fresh and easy to update as needed.

24 hour customer support over the phone. The representatives are wonderful and helpful in every way.

Customer service is outstanding and the ability to customize different user experiences is appreciated.

We have had a horrible experience with Cvent. Our industry is in crisis mode due to the pandemic and they will not work us at all.

Overall, it is great to have it for me as worker from event services sector but price is great obstacle.

The software can be a costly option compared to others in the marketplace and therefore prohibitive for some organizations.

Great tool to register customers for events and gather all pertinent info in one place. Air actuals and integration is amazing.

I think they are scrubbing the negative reviews to keep a high number of stars to dupe potential clients.

All in all, the software is extremely helpful and pretty easy to use.

I loved that this software made it easy for the attendees at our world convention to have a one-stop app to see all the events we had going on, where they were, and interact with others.

The brand name appealed and the supplier searching abilities but overall not a good program for the money. They overcharge and much better competitors out there.

Ability to seamlessly integrate with on site solutions. Cvent has also helped us be able to pivot from in-person events to virtual events with ease.

Ease of use on smartphone, ability to refund attendees with a simple click. Reports and tracking post event were useful.

Overall, Cvent is great to work with we have wonderful account staff that is willing to work with us and support our processes.

I use this software from the supplier side and is efficient, effective and provides me with what I need to be successful.

I rarely post about other companies, but feel that this company has the worst event platform and highest cost I have seen in the conference industry in the past 10 years.

This makes things seamless, integrates well w other capabilities and I think is user friendly once you are comfortable w the platform.

It's so easy and fun to use. The reporting abilities are a life saver too.

Good customer support team. We always have great customer service and quick responses to questions or issues.

The ease of use (once set up) , streamlined process, great customer service, the list goes on.

Best platform for integration with other systems.

The reporting features hard to access and understand. There were no templates to create our emails with.

Increased membership, excellent online marketing, stronger messaging.

The members love the ease of renewals and management of their communication preferences.

I'm always impressed with the personal response I get from the SIlkStart support team. They are always-on-top of any issues arise, and they really work with you to make sure you are satisfied.

Hands down the worst experience, and I build websites for a living. We had gone with them for a membership site and I regretted my decision almost immediately.

So far, it's been a great tool for my job. It's easy to use, and pleasantly arranged.

Using Silkstart almost cost me my job when things did not work correctly, have lost customers due to the product not working as intended.

Very versatile options that are all included in one low price. We're very excited for the Chapters features.

The email tool is difficult. Overall, the package feels very late 90's.

We launched our site 5 months ago and we are so happy with the website. We are in the midst of registering for a big conference and the set up was easy for us to do.

With SilkStart, we were easily able to set up events, ticket pricing tiers and create and send messages to promote them. For my client, integration with their QuickBooks system was important.

Easy program helping you ut with management, I loved the mobile version of it.

The pricing is comparable to other more popular software solutions without the burden of a contract. The staff have been fantastic, and the transition was very smooth.

This software is fairly basic and makes life pretty easy for those in the office who need some simple things.

I am generally unhappy with the service overall.

If we do run into any snags, Silkstart’s topflight customer service is super responsive.

The Benefits of CRM and Great Website Integration in One Package.

It's very difficult to find something negative to say about SilkStart.

Customizing pages is very difficult and a challenge. Google Page Speed gives the site very low marks, especially on mobile.

Communications module still needs a lot of work. The templates are very glitchy, image library is difficult to use and cannot manage the images in any order.

I don't think we could do better for the money - and since we are willing to go for the ride with the company - we are grateful to be part of the push and pull that makes good software great.

We were in a tough situation with our old website a few years ago and the SilkStart team was able to transition our site quickly and successfully.

The system is really easy to use and the support provided has been great.

We love being able to see and communicate with all members across all chapters and the ability to have paper and online purchase processes available.

The editing capabilities of this software is brilliant, I loved that it was so intuitive to do things that even my most technologically challenged staff could figure it out.

Almost $5,000 USD in mandatory fees is double the annual cost of a site with them, and it was very unclear what we would get for it.

We have been very pleased with the services and support provided by SilkStart and highly recommend them to any organization looking for an effective member management software platform.

There are some shortcomings to the product but these headaches are alleviated by their great support staff.

Our organization is completely driven by volunteers, so the simplicity of SilkStart has been a huge help to our small society.

CORE made the move from a proprietary system to SilkStark. The migration was seamless, the attention to detail was excellent  and any hiccups were addressed in a very timely manner.

Cost effective, fresh templates. Various design options with the use of the many widgets available.

Ease of use, many tutorials and FAQ to help problem solve, easy access to support with quick response time.

US Dollar

Cvent is a cloud-based solution that helps midsize organizations and enterprises with venue sourcing, online event registration, budget management and payment processing. The solution enables event planners to track the attendance of multiple events and capture relevant data.


Cvent enables event managers to create event calendars where attendees can view upcoming events as well as sync them with their calendars. The solution provides budget management capabilities that track funds across multiple events, calculate each meeting spend and overall variable costs.


Cvent has a reporting feature, which offers built-in reports and also allows users to create customized reports. The data from all reports can also be exported. Other features offered by the tool include custom event websites, contact management, mobile websites and social sharing. Cvent offers integration with other third-party applications, which include Salesforce, Concur, Marketo and Eloqua.



LongDescription

Support Ticket Management

Real Time Analytics

Engagement Tracking

Surveys & Feedback

Electronic Payments

Meeting Management

Barcode/Ticket Scanning

Payment Processing

Group Registration

Lead Capture

Customizable Reports

Access Controls/Permissions

Activity Tracking

Sponsorship Management

Space Management

Single Sign On

Online Registration

Credit Card Processing

Attendance Management

Event Tracking

Refund Management

Registration Management

Audience Targeting

Calendar Management

Agenda Management

Customizable Fields

Conferences/Conventions

Attendee Tracking

Template Management

Presentation Streaming

Scheduling

Data Import/Export

Promotions Management

Action Item Tracking

Lead Generation

Onsite Registration

Contact Management

Self Check-in/Check-out

Badge Management

Email Marketing

Mobile Access

Meeting Room Booking

Meeting Preparation Tools

Survey/Poll Management

Real Time Data

Ticketing

Live Streaming

Vendor Management

Marketing Automation

Landing Pages/Web Forms

Event Scheduling

Social Media Integration

Real-Time Notifications

Event Ticketing

Email Reminders

Internal Meetings

Email Management

Budgeting/Forecasting

Activity Dashboard

Alerts/Notifications

Class Registration

Reporting & Statistics

Attendee Management

Reminders

Abstract Management

Volunteer Management

Real-Time Chat

Event Management

Chat/Messaging

Event Registration

Event Calendar

Virtual Lobby

Website Management

Discount Management

Real Time Reporting

Customizable Branding

Conferencing

Reporting/Analytics

Contact Database

Guest List Management

Room Block Management

Feedback Management

Customizable Forms

Video Conferencing

Visitor Registration

Social Promotion

Speaker Management

Video Streaming

Gamification

Third-Party Integrations

Catering Management

Exhibit/Vendor Management

Weddings/Parties

Campaign Management

Membership Management

Collaboration Tools

Audience Analytics

Networking

Web browser (OS agnostic)

Please see https://www.cvent.com/en/event-management-software/cvent-pricing for more information

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Cvent Event Management

In Person

Live Online

Webinars

Documentation

Videos

SilkStart is an integrated suite of association management tools created for small to midsize single chapter and larger multi-chapter associations. SilkStart serves the unique needs of multi-chapter organizations through a connected backend database.


SilkStart’s Association Management Software (ASM) platform can either create new mobile-ready websites or integrate with a current site. In addition, the platform provides a database to track membership, events, payment processing, job postings and more.


Members can sign up for free or paid events, view job postings and update their profile information. SilkStart syncs with many common payment providers, including Stripe, Paypal, Authorize.net and Beanstream.


Associations can set up automated emails for when a member joins, renews, or is about to expire and can also create groups and send newsletters and other updates. SilkStart integrates with other applications like MailChimp and Google Analytics.


Pricing is based on the number of active users and billed on a monthly subscription basis. Support is offered via phone, email and an online knowledge repository.



Member Communities

Jobs Board

Member Accounts

Enrollments/Onboarding

Newsletter Management

Personalization

Committee Management

Recurring/Subscription Billing

Application Management

Document Storage

Dues Management

Financial Management

Attendance Tracking

Communication Management

<li>Premium - Starts at £200 / month: Based on member type and total members, choice of payment processors, Corporate members, telephone & email support, unlimited administrators

<li>Custom / Multi-Chapter - Contact us for pricing: Based on total chapters and members, choice of payment processors, Corproate members, dedicated account manager, unlimited administrators on parent and chapter level.

Cvent Event Management vs SilkStart MultiChapter

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