About Donor Engine


Donor Engine is a comprehensive nonprofit software solution that can be configured to meet a wide variety of nonprofit organizational needs with the goal of creating a single database for all data and providing a 360-degree view of donors and members from a single page.

Donor Engine offers features such as donation and purchase tracking, automated donor communication, donor relationship management, campaign management, fundraising, event management and more. Actions and actives are automated where possible, and manual processes are regularly adjusted based on actual customer feedback.

The solution’s configuration and pricing are based on organizational needs, with support for everything from donor management and online fundraising to association management. Organizations only pay for the features that they need.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

4 Reviews of Donor Engine

Overall rating

4.75 / 5 stars

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September 2018

Heather from Christians for Israel Canada

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Donor Engine Review

As mentioned earlier, we have saved countless hours of manual entry with Donor Engine. Our old database required manual entry of all credit card, paypal, cash/cheque, and EFT transactions. With Donor Engine, all of this is automated and works very well. We were the first charity to use Donor Engine and over the past 2 years there have been so many improvements and upgrades that it does not even look like the same system any longer. All transitions from one database program to another are challenging but I feel confident that any new charities would experience far fewer issue than we did. If there is anything about Donor Engine that is not working (or just not working for us) or that we would like to have changed/upgraded or amended, our rep is very eager to help and is happy to hear feedback that can improve their system for all clients.

Pros

The best thing about Donor Engine, for us, is the way that it can interface with other programs ie our website, our gateway for processing credit cards, and websites like PayPal. All of this information is automatically updated in Donor Engine and has saved us, literally, countless hours in manual entry.

Cons

This question is difficult to answer because there is nothing about Donor Engine that I do not like. If something happens to come up we contact our rep immediately and he gets things sorted out and we no longer have an issue.

October 2018

Ariane from C4i

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Donor Engine - Only small bugs but overall very good

It has been a very good tool and any issues are resolved quickly.

Pros

the interface is user friendly and straight forward

Cons

There are small inconsistencies and issues that make it slightly annoying, but overall they are a minor problem.

September 2018

Chris (Christopher) from RBC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Donor Engine did it all

It gained us efficiency and therefore allow us to focus on our business and utilize resources to improve our non-profit.

Pros

Comprehensive for each situation and does everything.

Cons

Our database wasn’t the best and the transfer of data took longer, but not really an issue with Donor Engine.

March 2019

Brian from Climb for Cancer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

Next Level Non-Profit

The benefits have been multiplying through the entire process. The entire Donor engine team is remarkable to work with. The ability to create and customize and eliminate any barriers to succeed. Fast and professional communication always. The Donor Engine team is looking out for their clients and constantly improving on every level for the benefit of the greater good. We love working with them.

Pros

The customization to our event in every way. The ability the navigate in every area of our organization from one custom dashboard.

Cons

No dislikes, learning curve is always something we will face with new and improved software.