DonorPerfect vs NonProfitEasy

RATING:

4.5

(1056)

DonorPerfect has 1056 reviews and a rating of 4.55 / 5 stars vs NonProfitEasy which has 49 reviews and a rating of 3.85 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (1056)
3.9 (49)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 17, 2024
May 12, 2023
Pros/Cons
  • Pros

  • How easy it is to use and the dashboard is very user friendly and displays all of the information in an easy to read format.
  • They are constantly updating and adding new features to better Donor Perfect. The software is so user friendly and the customer service is amazing.
  • Cons

  • I find it difficult to run reports. There are a lot of upgrade features that you have to pay.
  • Bundles are confusing - it’s hard to remember what is an add on and what is part of the main pla.
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  • Pros

  • Aside from the report feature, the product is fairly easy to use with frequent helpful updates to the software. The NPE team seems to be responsive to what users need and want.
  • The process was simple and everyone there responded quickly. It was very simple to raise money for a good cause.
  • Cons

  • I've found it extremely difficult to report on data after it's entered in the system. The reporting tool is not intuitive.
  • We do events nearly every week and have to field dozens of calls and emails each week from people who are not able to register due to confusing user experience, timeouts, and technical issues.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos