Blackbaud eTapestry 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Blackbaud eTapestry

3.8

(208)

Pricing

Starting at $99.00 per month

About Blackbaud eTapestry

eTapestry from Blackbaud is an online fundraising and donation management solution designed for small and midsize nonprofit organizations. The web-based solution helps organizations to streamline their fundraising activities including reaching out to potential donors, scheduling and organizing fundraising events.

eTapestry is a web-based solution that can be accessed anytime from any internet enabled device. The solution offers robust membership management tools to run membership programs, track member contributions and manage member contact details. The solution provides a comprehensive event management functionality to create event schedules, plan activities, send e-invites and sell event tickets and merchandises online. With built-in social sharing tools, event organizers can share event posts and updates with their online community or invite participation from a larger audience.

eTapestry is available at a monthly subscription with zero upfront costs and 30 days free trial period for product evaluation. eTapestry helps nonprofit organizations raise funds using an online tool without getting into the complexity of an on-premises software installation.

Blackbaud eTapestry Screenshots

Blackbaud eTapestry Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Basic

$99.00

usage based, per month

No plan information available

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Blackbaud eTapestry Features

Popular features found in Nonprofit
Accounting
Campaign Management
CRM
Customizable Forms
Donor Management
Electronic Payments
Event Management
Fundraising Management
Grant Management
Membership Management
Registration Management
Volunteer Management
More features of Blackbaud eTapestry
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Alumni Management
API
Attendance Management
Auction Management
Calendar Management
Campaign Analytics
Campaign Planning
Communication Management
Contact Management
Contribution Tracking
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Document Storage
Donation Tracking
Donor Discovery
Dues Management
Email Marketing
Email Reminders
Event Scheduling
Event Ticketing
Forms Management
For Nonprofits
Gift Matching Management
Member Database
Mobile Access
Mobile Giving
Online Forms
Payment Processing
Pledge Management
Real-Time Analytics
Real-Time Reporting
Receipt Management
Recurring Giving
Recurring/Subscription Billing
Reporting/Analytics
Reporting & Statistics
Social Media Integration
Third-Party Integrations

Blackbaud eTapestry Integrations

Meta for Business

Mailchimp

Blackbaud eTapestry User Reviews

Overall Rating

3.8

Ratings Breakdown

35%

36%

16%

Secondary Ratings

Ease of Use

3.4

Value for money

3.5

Customer support

3.9

Functionality

3.7

Linda C.

Verified reviewer

Mental Health Care

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed September 2022

Tied into a contract even though I wouldn't use the system

Previously 1

This was our first try with donation software and I tried it because it was free. But then we were tied to a 2-year contract and I hated it so much we switch to another platform and I still needed to pay for it. It was quite frustrating. The reports were the hardest part. Everything about the system just seemed to be more difficult than it needed to be.

Ratings Breakdown

Ease of use

Previously 1

Value for money

Previously 1

Customer support

Previously 1

Functionality

Previously 1

Pros:

It was initially free through TechSoup and we didn't have a software package so I thought we would try it.

Cons:

The reports function was awful. I never did understand how to generate reports. It also was more technical than I had the aptitude for.

Verified

Reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

Pro for Donor Management, Con for Event Management

While eTapestry has helped us make sense of a lot of data and history, it is very difficult to learn how to use and train new employees on.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the data it stores about our donors and the various ways we are able to report on the information,

Cons:

I find the donor facing event platforms very dated and confusing.

Kelly M.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

You can't ask for a better donor management software package

I have used so many different donor management software packages throughout my career and I have never been so pleased as I am with eTapestry.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Functionality

Pros:

Everything is a pro when it comes to eTapestry. The layout is very user intuitive and easy to understand. You can truly dive in and really get a huge bang for you budget almost immediately.

Cons:

The only con I can think of for eTapestry is that there isn't a mobile app for the software. I would love to be able to check information when not at my desk.

Amber B.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used unspecified for less than 2 years

Review source

Reviewed April 2016

eTapestry Customer Support

I was hired at Neighborhood Healthcare 3 weeks before its largest fundraiser of the year. I needed to learn eTapestry quickly to accurately update the database with event purchases and I needed my data entry to be fast. Customer support was my go-to, they answered questions over their chat module, emailed me white papers on best practices, and shared detailed instructions on how to be most efficient with our database.

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

Customer service was fast, knowledgeable, and respectful. I never felt like I was asking a dumb question and they always had an answer.

Amelia C.

Verified reviewer

Broadcast Media

2-10 employees

Used unspecified for less than 6 months

Review source

Reviewed April 2016

eTapestry Makes Organization Easy for Nonprofits

I have used the software in my work for a nonprofit 501 c 3 organization. eTapestry has a clear, intuitive structure that is also easy to personalize. I feel like information that before was spread out over our intranet, email marketing software, and donor database system is now together in one place for streamlined communication.

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

Easy to use, offers personalization, organizes complex information simply

Cons:

The "Help" section can be confusing. You can easily end up looking up with answers that pertain to other Blackbaud products and tracing your way back to eTapestry specifically can be confusing.

Verified

Reviewer

Environmental Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Too Many Limitations

If you are only dealing with donations, this may be a good option for you, but I work for a membership organization, and not long after I was hired, I convinced the organization to scrap eTapestry for something better suited to our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This database is easy to use. If you've ever used another donor management system, you'll find it pretty intuitive. You can build decent queries and create tons of data points you want to track.

Cons:

Everything has to be done manually, and it can take some time. I wouldn't recommend this to a membership organization because of the time involved logging renewals. There is also a really not so awesome template you have to use create all of the products you want to offer, including donations. It's a hassle for the organization and the donor.

Verified

Reviewer

Construction

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

eTapestry Non Profit Review

Very cumbersome and took a long time to learn all the aspects of the software. I still do not feel like we were able to utilize the system to its fullest potential.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Accessibility and ease of data entry. I also liked the templates that were available for newsletters, emails and etc.

Cons:

Creating reports was not user friendly.

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed June 2018

I've used eTapestry for five years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's almost infinitely customizable and is pretty powerful. If you know how to use it, you can track and report on really good data.

Cons:

The software is stuck in the 1990s in terms of its design and technology. It can be very slow and is terribly unintuitive for a new user.

Verified

Reviewer

Religious Institutions

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

Caution-could be good-could be bad

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software at its basic form works well with little maintenance.

Cons:

The customer service is extremely unprofessional and you have to make sure you push to speak to someone who knows what they are doing.

Karen Ann T.

Verified reviewer

Used unspecified for less than 6 months

Review source

Reviewed April 2016

eTapestry Blackbaud Software

We use eTapestry as a software relationship building and donation tracking device. We are quite pleased with the software and are sharing our successes with you because eTapestry is an easy and affordable database for our organization.

Ratings Breakdown

Ease of use

Customer support

Pros:

Ease of use, versatility, and access are pro's to the eTapestry software system.

Cons:

Sometime because this is a cloud based system, there are timing issues.

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