NetSuite vs Sustain

RATING:

4.1

(1472)

NetSuite has 1472 reviews and a rating of 4.14 / 5 stars vs Sustain which has 21 reviews and a rating of 3.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (1472)
3.7 (21)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
April 18, 2024
May 14, 2019
Pros/Cons
  • Pros

  • For my particular area of work, inventory management is great and is better than its competitors.
  • I really like this program better than sales force because it’s easier to Navigate set of the systems.
  • Cons

  • Jacked up prices, extortionist mentality, poor business practices, unprofessional support, machiavellian attitude sales doctrines, etc.
  • There are times when we bump into a defect, these defects will impact our business processes and users.
Read all user reviews
  • Pros

  • I love the report system for the donations. I like how I can transfer to other programs in order to save to my files and also email them to others.
  • Team works with us to add new functionalities to improve it. I love that I can access it from home if I need to.
  • Cons

  • You can't just create your own reports, you only get what Sustain has decided to put in there.
  • The Platform of Ericom that we use to connect is sometimes not consistent, but I don't think this is Sustain's fault.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos