VolunteerSpot Software

4.82 / 5 (261)

About VolunteerSpot


VolunteerSpot volunteer scheduling software provides online sign-up sheets and volunteer rostering, streamlines event organization and helps to increase turnout. With VolunteerSpot, event organizers can create sign-up forms and volunteer calendars. Volunteers are invited to join via a direct invitation or a link in a newsletter, website or social media post. Participants can sign up from any device without a password, and configure alerts and reminders to help them keep their commitments.

VolunteerSpot volunteer coordination tool is suited for organizations of any size. Three service plans are available: basic, premium and a special campus plan for K-12 schools. All account levels provide calendar sync, shift-swapping, contribution collection and more. Premium accounts include bonus features, such as custom branding, additional registration form fields and partner packages for state, regional and national organizations.

In addition to a full-featured mobile website, VolunteerSpot also offers a professional convenience app for iPhone and Android, and Clipboard, a virtual clipboard app for iPad.



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Supported Operating System(s):

Web browser (OS agnostic)

261 Reviews of VolunteerSpot

Average User Ratings

Overall

4.82 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(215)

4 stars

(42)

3 stars

(2)

2 stars

(1)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 261 reviews

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October 2017

Eric from Poway Unified School Disrict

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

They've been my #1 choice as a teacher for several years. Fast help response. Will use again!

Pros

I love the service and how it shows status in real time, and parents like the flexibility to rearrange appointments at will. The reminders are a very good thing, and I had zero unannounced no-shows at any appointment. The notification options for participants, being able to send a link in email AND post a button to my website was brilliant. I think I caught every parent I needed to see, and others clearly knew they had the option to meet with me if they wished.

Cons

I use the free service and am unlikely to purchase an upgrade at this time. (I only benefit your company in terms of eyeballs and awareness as my students families sign in, and as I recommend your site to other teaching colleagues.) In order for me to continue to be a devotee of SignUp.com, I need an easier and more obvious way to find the list of parents who signed up with the field that shows who their child is in my class. With today's blended families, parent last names are not an indicator of who their child is. As a middle school teacher with 100+ student on my rosters, I need a fast way to see who the adult is that has made the appointment, as well as who is the child they are coming to consult about. I bounced around your multiple list views and reports before contacting Help. Their response was very swift, (yay!), but the answer was not self-evident to me as a user: I needed to pull up a Check-In report, and there I would at last find the students names shows, as long as I checked the show extra fields box when requesting the report.
All told, I figured out the answer over the course of a couple of afternoons, but I admit I was getting frustrated. When I told this to SignUp customer service, the were back to me within minutes and expressed they would look into how to make it more intuitive in the future.
One can't beat their responsiveness!

June 2019

Cherry from Santa Margarita Catholic High School

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Outstanding Site to help with volunteer coordination!

I have been using Signup.com (formerly VoluneerSpot.com) for 9 years now in my volunteer role as the International Baccalaureate (IB) & Advanced Placement (AP) Exam Proctor Coordinator for our high school. It has been an excellent tool for me and I am most grateful to your team. Signup.com has allowed me to successfully help my kids’ school find parent proctors to help administer the IB and AP tests for the past 9 years. On an average, I needed to fill about 160 proctor spots every exam season which is over a 5-week period in the months of April and May. Signup.com allows me to connect with the parents effectively and efficiently months before the exam period starts. It also helps me manage with ease once the parents start signing up. I especially like the option of being able to lock dates to avoid parents arbitrarily canceling their spots the day before their assignment.

Pros

Ease of use; flexibility in setting up spots; option to lock signups; reports created especially the export feature; being able to monitor who has read the emails sent via the site; being able to send messages and invitations so easily - choose recipients

Cons

The limitation on the number of emails that you can upload all at once.

Response from SignUp.com

Replied June 2019

Thanks for your Good work supporting the IB and AP students, Cherry! We appreciate your generous feedback and loyalty to our service. For future reference, you may upload an email list of any size to a Contact List and then invite people to your SignUp directly from the Contact List. Thanks for your review!

August 2017

Mira from GotVolunteers.net

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

One of the best tools ever for volunteer coordinators!

As a volunteer coordinator working with hundreds of volunteers 15 to 20 times a year, I treat it as a multi-use tool - a worksheet, a roster, a plan and a summary or report post-event. It makes managing volunteers on paper so easy. At a glance, I can see how many more I need and for what task, day or event.

Pros

1) intuitive
2) it doesn't ask for a lot of unnecessary info from volunteers
3) it's quick and easy to sign up large groups
4) you can attach a volunteer waiver with the paid subscriptions
5) you have the ability to print out a roster, a check-in form or a summary

Cons

A minor fix - I would just like to see the ability to use a single email address to sign up multiple groups. For example, a coach who signed up her track team to volunteer, can also use the same email address to sign up her youth church group for the same event. Right now, the same coach needs to use two different email addresses to be able to do that.

December 2016

Paula from #1 Fan Volunteer Service Agency

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

December 2016

I love SignUp.com because it helps our agency organize events and volunteers.

It give us a way to get reports for our events and help us give clear information to our volunteers. I understand the reason for changing the name. However, I like it when it was VolunteerSpot it helped my new volunteers find us easier.

Pros

How easy it is.

Cons

It is really nothing. I just did not like the name change from VolunteerSpot to SignUp. When it was VolunteerSpot it was easier for new volunteers to find us.

April 2017

Eric from 90.9fm KRCL - Listeners Community Radio of Utah

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2017

Really simple to use, both as a manager and from the volunteer side.

Pros

The ease of use. We have a wide range of volunteers with a wide range of computer skills. Everyone is able to sign up, and I have had nothing but positive feedback from our volunteers about SignUp.com. The automatic reminders are great, being able to fun reports with hours is really great for tracking volunteer hours. When I run into other volunteer managers looking for a new system, I always bring up SignUp.

Cons

I do wish it had volunteer profile pages. I know not having them is what makes it so easy to sign up, but as a manager I do wish I could gather some more info from our volunteers. Also if it could feed into our database, that would be nice. To be able to cross reference volunteers and donors would be great.

August 2018

Andrew from Kearns High / Granite School District

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Show Up Improvement

It has helped our Latinos in Action Program here at Kearns High tremendously! We do a lot of service projects, service activities, social and cultural activities as part of our class. Before, we would print out a sign Up sheet and pass it around the class. Students would only be able to sign up when they came to class and would forget they did. They would also have things come up and not tell me, which is infuriating. Our show up rate was very low and not very good. We'd get 20 people to sign up and only 5-6 show up. This past year, we switched to using Sign Up .com, and our show up rate has increased dramatically. Students can sign up when they see a new activity posted, get reminders and communicate if they can't make it anymore on their terms, which makes things so much easier for me as a teacher. I have encouraged all Latinos in Action Programs to use it! I highly recommend it!

Pros

It is easy to use and very user friendly. The links make it easy to use and for students to access.

Cons

Sometimes I would get cancellations but students did not cancel.

September 2017

Amanda from American Heart Association

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

We use it for our volunteer sign up for events!

It's quick, easy, detailed, and easy to share, access and edit. I am so thrilled to be able to use this software, it helps is tremendously when recruiting and setting up volunteers for our events.

Pros

We tend to have the same events every year so being able to copy then tweak the details the following week is amazing! The details, including dates, shift time, and descriptions do a great job of setting out volunteers up with all the info they will need pre-event. I like the export feature so I can go in a get all the details and set it up how I like in Excel.

Cons

We tried the updated version and we were unable to make the check in work for us for large groups - there was no easy way to edit if people brought more or less than the amount they said. I brought this to the attention of their Support Team and they were SO understanding and tried to give suggestions and be accommodating. They showed appreciation for the constructive criticism and stated they would work to improve this feature in the future.

December 2018

Boyd from Human Resources

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

December 2018

Great for HS Reunion Organizing!

I've also used SignUp.com to organize a professional luncheon, and our turnout was higher than ever -- we believe because of the ease of RSVP-ing and paying in just a matter of minutes. Will definitely recommend SignUp.com and use it again in the future, enthusiastically!

Pros

Setting up the RSVP and payment functions (through WePay) was straightforward and intuitive. While not specifically designed for this specific function (a high school class reunion), it worked spectacularly and not only helped people RSVP, but also commit with their payments and get automatic periodic reminders. It took the pain out of having to collect money in cash or checks, and eliminated the need to post "someone at the door" to collect, so that all of us could just enjoy the reunion when it arrived. Also the ability to generate the list of RSVPs (sign-ups) and share with others was terrific.

Cons

For us, gathering RSVPs but also collecting money, the process of going from one to the other could be improved as a few people signed up but didn't pay at first, and others paid at first but didn't "sign up." Once the organizer chooses to collect money, the system should self-configure to guide the end-user (who is signing up) to both sign up and then pay, to avoid having people do one part but not the other.

October 2018

Sue from Hollister Elementary School

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Great Product

Pros

Had a great turn out at my parent conferences because SignUp automatically sent the invite to the parent's email address. They could sign up for one slot that fit their schedules so I did not have to send home a sign up list, have them choose three spots, and hope that I did not schedule another conference with on their selection. Signup sends an email reminder to all the families. All I had to do was set it up. No reminder notes to send home and no switching around conferences—easy peasy.

Cons

Sometimes it was hard to navigate between setting up the spots and checking who signed up. I wasn't always notified when a parent signed up, so I had to check it daily. This wasn't a big deal, but I had to make sure ALL of my parents had signed up. Also, not all parent have access to a computer, so they didn't check their email. However, I just called those parents and inserted their names so I could print out a complete schedule for the week of conferences.

March 2018

Najja E from Yield to the King Ministry

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

SignUp does the all the necessary work. It sends out reminders and notifications like an assistant!

Pros

I have a bank of volunteers with whom I work as a nonprofit organization. When a community outreach event comes up and I need to notify volunteers, then I go to SignUp. It's easy to set up, navigate and operate. I create the venue and notify the volunteers right away.

The volunteers can sign up by selecting which outreach event, location, and shift they want to volunteer for. Right at their disposal is a complete description of their responsibilities and duites. SignUp does all the work by reminding the volunteers of their assignment via email. As the Executive Director, I too get notification when someone signs up as a volunteer and the reminders that were sent. I can closely track all of the activity, know who has signed up and can opt to generate a sign-in sheet.

It's a great way to centralize the nonprofit community outreach activity. It provides one-stop shopping so volunteers can see what fits their fancy. I absolutely love it! It has decreased my admin time by at least one-third. It's like having an admin assistant to complete the work I don't have time to do!



Cons

Volunteers can't find the location/address of the event once they've signed up. It's there, but just appears to be buried and not as visible as it should be.

There are too many adds and it makes the page look busy.

March 2017

Gene from Hog County Amateur Radio Association

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Volunteering made simple

I have used Volunteer Spot / Signup.com now for two years and three different applications as I am the volunteer coordinator for all three. Signup allows our volunteers to check the calendar of events, select the date and time slot that works best for them and sign up, easy. The beauty of this program is that it then alerts me to the activities, when someone signs up and in some cases where they withdraw as well. I would highly recommend Signup.com to all volunteer coordinators or those who are managing volunteers. Thank you so much for also having a no charge version of this program for those of us who are doing small groups and nonprofits as well.

Pros

It makes being a volunteer organizer a lot easier.

Cons

None that I can think of.

November 2016