BILL Accounts Payable & Receivable

RATING:

4.2

(508)

About BILL Accounts Payable & Receivable

BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses (SMBs). We are dedicated to automating the future of finance so businesses can flourish. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms.
Use BILL from anywhere. BILL provides both desktop and mobile applications so your team can review invoices and send payments on-the-go.

BILL Accounts Payable & Receivable Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for BILL Accounts Payable & Receivable

1 - 5 of 485 Reviews

Thomas

2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2023

Implemented BILL in 15 Companies So Far!!!

User Profile

Jennifer

Verified reviewer

Real Estate, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Bill.com is THE BEST software for managing accounts payable!

No mailing invoices/checks! The software prints the first page of the invoice on the bottom two stubs of the check. You can also pay your vendors electronically with a simple invite email AND the system emails your vendors to let them know payment is on the way!

PROS

I started using this software solely for its accounts payable function. You send your bills directly to the inbox, attach the document to the bill, then pay! You can even record bills paid outside of bill.com (credit card payments for example). You can also save vendor documents (contracts, W9s) within the vendor files. This software keeps us incredibly organized over multiple locations. HIGHLY recommend! (And it syncs seamlessly with QuickBooks!)

CONS

No cons! Great product! Keeps us organized and allows timely and effective bill payments to our vendors.

Vendor Response

Jennifer, your comment made our day! We're going to share with our product team, who always enjoy hearing positive feedback :)

Replied November 2022

User Profile

Craig

Verified reviewer

Business Supplies and Equipment, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2023

Bill.com is the slowest invoicing and funding provider of them all.

Worst ever. It takes a minimum of 45 minutes for an answer from chat support. It doesn't feel like anyone really cares about our time.

PROS

Bill.com is secure and it integrates with most accounting platforms.

CONS

The customer (not us) has a lot of control in scheduling the payment amount and date. The customer can also change the scheduled date even after it looks like its been paid. Whereas from our shoes we need to know we have been paid before we ship the product. After the invoice shows as paid the funding takes 7-8 business days or longer by ACH. This just isn't competitive. Its obvious that in addition to the 79 fee for use of the software that most of their revenue is generated by float on both our receivables and our payables. We don't want anyone to wait. It's important that all parties get paid as immediate as possible.

Reason for choosing BILL Accounts Payable & Receivable

Brandname

Reasons for switching to BILL Accounts Payable & Receivable

We hoped to have faster funding and some sort of chargeback protection.

Vendor Response

Thank you for your feedback, Craig! I'm sorry to hear that you had a frustrating experience with receiving payments. If you still need assistance, please visit our website at https://help.bill.com/hc/en-us to request a call, chat, or email with our customer support team. We are here to help and want to assist you promptly.

Replied July 2023

Jennifer

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

AP made easier

Over all I love using BILL daily for AP processing.

PROS

The interface of BILL is easy to navigate and user-friendly compared to QB.

CONS

I occasionally get frustrated with the AI auto-populating feature while processing invoices.

Vendor Response

Thank you Jennifer for your five star review of our software! We love that you find our interface easy to navigate and user-friendly. We are sorry for any frustrations caused by our IVA system when processing invoices. We appreciate all feedback as we are always trying to improve our customer's experience with our software.

Replied December 2023

Emma

Telecommunications, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Bill.com IS a gamechanger for us

BIll has helped us out tremendously. We have over 1000 vendor accounts since we order a ton of internet services for our customers. Since ATT/Spectrum/Frontier/etc etc did not allow direct deposit, our company was forced to send checks to make our payments. We could not do Credit card as the reconciliation can be messy. We have saved so much money on late fees. We are truly grateful for BILL and cant wait for the new features.

PROS

The thing we loved most about bill is the inbox for our bills as well as our payments going straight to our vendors.

CONS

A dark mode for BIll.com would be great. There are times where the inbox is not up to date. When 2 people are entering bills, there is a high chance there will be duplicates being entered.

Reasons for switching to BILL Accounts Payable & Receivable

The price was not good, they did not offer direct pay to our telecommuncation vendors.

Vendor Response

We highly appreciate your excellent review, Emma. We're glad to hear that you find our service easy and helpful to use for your businesses. We look forward to serving you for many years to come!

Replied September 2023