Payzerware

RATING:

4.7

(45)

About Payzerware

Payzerware is a cloud-based field service management solution which assists contracting firms with technician scheduling and dispatch. Its key features include invoicing, call management, e-payments and reminders. The application comes with a customer relationship management (CRM) module which helps managers track technicians in real-time and send location updates to clients. Supervisors can use the solution to monitor maintenance plan sales and manage recurring payments. Additionally, it enables crew members to capture equipment data and maintain customer records. Payzerware integrates with the third-party accounting platform QuickBooks. Accountants can use the system to calculate daily labor costs, accept payments and view transactions in real-time. The solu...

Payzerware Pricing

Payment Options: FREE - $49 Improve collections and close more deals with financing. Enterprise: $399 1-7 users/month + Additional users for $65/user. Fully integrated workflow with over 20 applications to help you save time and grow your business. Unlimited: $2,189 unlimited users/month. For large teams who need unlimited users and add-ons.

Starting price: 

$399.00 per month

Free trial: 

Available

Free version: 

Available

Accept payments

Payzerware Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Payzerware

1 - 5 of 45 Reviews

Scott

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Perfect migration from wintac to payzerware

The on boarding experience has been great. Very friendly knowledgeable people always willing to help with anything

PROS

The product is very easy to learn. It had everything we needed and than some. The data migration went perfect. The entire payzerware team has been there every step of the way and very helpful. The online quick books syncs perfectly.

CONS

The Profit Rino flat rate add on package is not near as robust as the program offered from Profit Rhino itself.

Reason for choosing Payzerware

The payzerware program was a better price point. They were able to meet all of our needs. The staff is very friendly.

Reasons for switching to Payzerware

Wintac was prehistoric, sold to DavisWare and then to Field Edge witch is ending it in 2022

Taz

Construction, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Fantastic payment processor. Better technology and customer service than the big banks!

PROS

1) Great mobile app. All of our residential technicians (HVAC, plumbing, electrical, appliances) use this to collect credit card payments in the field. 2) Great customer support - always a quick reply and resolution to any issues (which there are few of). 3) Very easy for back office to use. Previously, we used the product that our bank (a large, well-known one) offered us. It was very difficult for the office to manage what the field was collecting and the technology was very poor. With Payzer it's been so much easier. 4) Customization. Payzer has been very open to customizing the program to fit our needs.

CONS

No complaints. Everything that we've had a problem with (which hasn't been much), we've taken to them and they've promptly handled.

Vendor Response

Hey Taz, Payzer would like to thank you for being such a great partner from the very beginning. Your company and employees have been so easy to work with. We appreciate the kind review and we hope your business continues to grow along side us. Seriously, you guys are the best. Thanks, PayzerCare 1.866.488.6525

Replied July 2017

Steven

Consumer Services, 11-50 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed March 2024

Meh....not impressed

Frankly, we're considering service titan. We'd prefer to stay with Pazer, but they need to provide better support and have employees maintain a better working knowledge base

PROS

Easy-ish to use. Friendly staff. Able to call in directly.

CONS

Inability to correct issues in a timely manor. Cost us time, money and customer dissatisfaction.

Reason for choosing Payzerware

Cost goes a long way. Maybe, we chose wrong.

Court

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2021

DO NOT USE THIS PROGRAM

PROS

Nothing, this product is terrible and should have never been released to consumers. There are 100s of issues and their team cannot seem to resolve any of them. This system will change your financials without permission and cannot be trusted.

CONS

Their customer service is terrible. They do not resolve issues. We use their program to sync to Quickbooks and it's been an absolute nightmare. It changes our invoices behind the scenes the different amounts, doesn't sync properly, and to top it off, they haven't been able to resolve any of the issues over the past 12 months. They created a software that is full of bugs and should have never been released to consumers.

Ann'g

Consumer Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Switching to Payzer was a piece of cake. We have had a very positive experience.

The ease of use makes our jobs easier. We are able to close out and apply invoices so much faster. We are able to balance knowing what has been paid everyday. I am glad to be able to turn other processors away. Very happy with Payzer!

PROS

The software is very user friendly making it easy to input cards, see payments, give credit etc. Our money is in the bank the next day . Our customers love being able to go on our site and make payments from home. Payzer has top notch customer service !

CONS

Our techs seem to have issues swiping cards they mostly have to enter them manually. It would be nice if this worked better.

Vendor Response

Hi Ann'g, Thank you for the review. Payzer would also like to thank you for being a valued partner of ours. As far as your techs having to manually enter cards, I'm very sorry to hear this. Payzer is always trying to improve our product and service. That being said, we have a solution and it's the new G4 card reader that launched about a year ago. The new readers have a re-chargeable battery, which means the reader will recognize a swipe on a more consistent basis. If you would like to discuss the card readers over the phone or via email, feel free to reach out. Our PayzerCare email is customercare@payzer.com and our phone number is 1.866.488.6525. Hope to talk to you soon :) Regards, PayzerCare 1.866.488.6525

Replied July 2017