Tuio has been a fantastic tool to move our school into online payments and invoice management.

Tuio allowed us to streamline our enrolment and tuition payment processes. We are moving away from handling post-dated cheques to online direct payments. This is both a better user experience for our parents as well as saving time and generating efficiencies in the administration. It really is a Win Win!

Pros

What I like most about Tuio is that it is built from the ground up as a payment software, instead of an added-on after thought. The system is intuitive and simple to navigate while being powerful on the backend to support our needs. Our parents have had nothing but good things to say about how much they like the system.

Cons

There are a few features which would be nice to have such as the ability to modify the payment amounts once an invoice has been issued; however, Tuio has been very responsive to suggestions and is continually publishing new features/functionality.

Very Responsive Customer Service

Setting up the TUIO payment system to provide invoices for tuition and other yearly items has saved us a lot of time and administrative work. We also had a year with a lot of turnover in our administrative team and it was great to know that I could count on TUIO to help with training for the new staff members.

Pros

As someone who was new to the world of online payment software, I found it easy to use and the TUIO team was always quick to respond with help if I needed it.

Cons

I am really happy and don't have anything that I want improved.

Confusing

Confusing.

Pros

Recordkeeping. It is great to have easy access to receipts.

Cons

Perhaps it is partly the fault of the school that is making me use the software, but the payment type option is confusing. Why is “cash or cheque” even an option when this is supposed to encourage online transactions. Also, my school has had to send multiple invoices for seemingly the same things because of monthly billing? I’d actually rather go back to submitting cheques and receiving emailed receipts.

A useful tool

Pros

I use this software as part of my kid's school sign-up forms and administration. I find it easy and convenient.

Cons

I don't have many cons. Perhaps the forms section could be easier to navigate but basically fine.

Easy payment

Pros

Very easy to use and easy to see invoices. Shows

Cons

Need give more information regarding privacy and security.

I use the system to pay my daughters school fees. It is well organized and simple to use.

Pros

I like that it is simple. And when I need help the representative contacts me immediately. I use to pay bi weekly at the daycare. But now I pay through TUIO and everything is organized for me.

Cons

I get a lot of email receipts. I will probably just ask to get them cancelled. I get a lot of emails and I sometimes think I need to take action but it is the receipt.

pmt

It's been great, I don't have to be in queue at the bank anymore and I am saving time going thru all the payments.

Pros

I can check all the payments from my office desk.

Cons

I would like to have the total amount showing monthly

Tuition Collection

Easier collection - I do not have to worry about sending out monthly invoices

Pros

Very easy to use - and easy to find the parent's or what children.

Cons

Would like a feature where you could send out reminder's to parent's that have not signed up.

TUIO Feedback

Good

Pros

Was easy to setup, entering bank account and confirming payment method was easy.

Cons

It is not very easy to change the payment method. I was looking to switch the payment method for 'after school' program, but all I was able to do online was add another bank account.

Tuio

Pros

Its easy to use and convenient. I like the email notifications so that I know when a payment is processed and an invoice is ready.

Cons

I have nothing to complain about so far.

Easy payment processing

Pros

Easy payment of school fees. Less written cheques and visits to the school office to pay for fees. Email communications prior to payment processing to ensure funds are available in my account before payments are processed.

Cons

Payments are set for processing on specific dates. Sometimes I would prefer to just pay immediately and not have to be reminded about it for processing on another day.

Convenient for payment but not always clear whether payment has been processed.

Pros

I like that it allows you to choose your method of payment and pay online.

Cons

I don't like how long it takes to show whether the invoice is settled. I find it confusing.

School fees payment

Pros

We liked that all our invoices were in one spot for review and also during tax season

Cons

Initially it was not inituitive and took us a while to figure out where we needed to navigate to. Also there were many instances where the invoices were delayed in being processed and showing up in our tuio inbox

Tuio has been wonderful in allowing us to easily track and pay daycare fees

Pros

I think the software is great because the family can go in and modify the payment when a credit card change occurs. It allows you to see the profile regarding payments and to what establishment. I also like how it generates reminder emails regarding upcoming payments to be processed and confirmation once these occur.

Cons

Initially what I didn't like was the fact we hadn't been set up to pay via this method so I had to contact customer support because the system couldn't override our payment type despite my having updated and saved a credit card. Additionally, I don't like how there is a fee attached to paying via credit card. I understand the reasoning for this but I find it to be a significant drawback.

What was sold to me was not what was available

Switching ASAP even though I paid for a year up front. Would not recommend.

Pros

N/A - I don't like the software. Parents didn't like to use it either.

Cons

Parents hated using it; QB integration wasn't easy at all; payments took much longer to be received than promised

Simple to use, saves me time

Pros

Really happy with Tuio so far. I always found it unnecessary to write post-dated cheques for my child's daycare. This makes the whole process so much easier. The user interface is clean, simple and straightforward to use. I would recommend it.

Cons

I honestly cannot think of any cons with using Tuio! It has saved me lots of time and hassle. Can't imagine going back to post-dated cheques and always losing track of payment deadlines..

Seems to work smoothly

easy form of payment

Pros

I like that the payment is handled electronically and I no longer have to write monthly cheques to make payment.

Cons

I don't currently have any cons to share. We use the software for paying our monthly fees to our nursery school and since getting set up our payments have all gone through smoothly and we've received updates monthly of any changes.

Tuio is very helpful and user friendly

Pros

Easy to use and streamline all my payments for school.

Cons

Would prefer to be able to make payments with the software.

TUIO payment system is a great tool to pay my daughters daycare . It's so easy to use. I like it.

Easy to mange my payments due date and different option to make your payments

Pros

Alert email they sent to remind you about your payment . So easy to access to the system abd review previous invoice .amount due.

Cons

Actually I would like if they can a way if we want to preview and print our stament. I am not sure if the system provide this option because I was not able to find it

Very easy to use and convenient

Pros

I don't have to write cheques and the system is super simple to use. It was easy and convenient to make payments.

Cons

Can't think of anything specific. I have had a positive experience using this software and would like to use it for all my school payments.

Easy and straight forward to use

Pros

No longer have to use checks makes it easier to manage monthly payment. Having receipts easy to view and print is practical.

Cons

The setting up of my account was a bit confusing at first. Was shown an invoice date that I though was the day the payment will come out and that confused me.

Confusing

I don't have to deal with paper cheques with my kid's daycare.

Pros

I like that I can "easily" pay for my child's daycare, no post-dated cheques required.

Cons

I find the software highly confusing. I look at the invoice screen, it says it's overdue, but in the email about the payment, it says that I'm on an automatic payment plan so I don't need to do anything.

Tuio

Pros

I liked the convenience of method of payment, we were able to use our credit card and get the points

Cons

Unfortunately, there are fees associated with making payments through the platform.

Great product,easy of use and automated

Time saved and not worring about making payments

Pros

It's easy and I like the confirmation that's provided. Since it's taking bit of the administrative functions away from the day care I find good time is spent on the children.

Cons

It's seem a bit slow at times and customer service could be better. Email support and having the ability to pay bi-weekly would be nice

Easy to use

Pros

It's pretty user friendly. Not hard to locate what you are looking for.

Cons

Like every other app, I always forget my password. I wish there was some single sign on that we could use.

some missing features

Pros

ease of use for making payments , I like how it saves the payment account info and lists all future invoices

Cons

no reminders emailed to me that a payment due date is approaching

Tuio Review

Pros

Very easy to use and easy to setup with payment options.

Cons

So far so good, I haven’t come across anything negative.

A long awaited convenient way to pay our daycare.

Pros

So far my experience has been good. It's great to finally be able to pay our daycare provider online.

Cons

My only complaint is that because we receive subsidy we have to set up the payment method every month as opposed to having automatic withdrawal.

Tuio Tuition

I have had great service. A customer service rep is always on hand to answer any of my questions. The start was a bit rough however now it's smooth sailing. It is easy and functional.

Pros

As an end user it is easy for paying my bill for tuition.

Cons

There is not much functionality on my end except to pay a fee.

My experience is so far good.

The ease of getting communications about and paying my daycare fees.

Pros

It facilitates transactions and removes the hassle of writing cheques. There are many options for submitting payments.

Cons

The first time I used Tuio, there was one option that applied a discount on my fees. But second time it was not. I wish it was clearly whether it is a welcome discount or something else

I'm new here

Pros

It is convent to not have to write cheques.

Cons

That they only allowed 1 day for payments and it changed from previous years. It would be easier to have a begginin and a middle.

Keep it up

I just changed the payment option and it worked well.

Pros

Easy to use and would like to visit often.

Cons

I don't think of anything now and if I have any, I will let TUIO know ASAP. Need more info on the site (like some news related to the education or some useful feed) other than regular payment and personal information.

Simple to use

Before I was always late on my payments, now it's all taken care for

Pros

TUIO provides a comprehensive payment solution that is simple to use, they have good communications and they listen to feedback

Cons

UI needs a few polishing touches, otherwise the solution is solid. Not a cons at the moment, but I hope they will implement invoicing via Interact EMT once it's available on the market.

Easy to use

Overall it is fast, Easy, and straight forward.

Pros

It was easy to use and pay. I enjoyed that.

Cons

Don't like that I get so many emails for paying , receipts. It's seems like I get duplicate emails for each invoice. I

Better than not

More professional than post-dated cheques method before.

Pros

Everything is on paper via email, which is great for keeping track of the transactions.

Cons

Not much flexibility in customizing options for payment. I cannot do it by myself, and have to contact you to set it up manually.

Very user friendly.

Pros

I like that it is simple to use and set up auto payments. It literally took me a few simple clicks to use and I get points on my credit card.

Cons

Does not accept american express. I really like to use american express and get my Starwood Preferred Guest points. Starwood preferred guest points can be worth up to an 8 percent value.

The setup was easy and so far there's no issues.

Pros

It was easy and straightforward to set it up and has been working flawlessly since then. Now I don't have to write checks as I would normally have to. So I would recommend it to anyone based on my experience so far.

Cons

Nothing comes to mind really. I used it once to set it up and haven't had to do anything after that, which is actually a good thing I would say.

Great experience. School tuition fee payment has become a lot easier.

Pros

User friendly, straightforward, reliable. My daughter's school has implemented this tuition payment system and I chose to sign up for it. Very satisfied so far. No need to write cheques any more.

Cons

No complaints really so far. Haven't been using it for an extensive period of time yet but so far the experience has been really good.

Simple to use

Pros

The software is easy to use. Navigating through different options is easy

Cons

Not all payment history is provided. Previous payment history is missing

This software helps me easily manage my daycare payments.

Pros

Once I have setup my details and payment method, I don't need to do anything further. My payments are processed every month and I recieve a confirmation email.

Cons

I am looking forward to the app version as some minor issues with drop downs when setting up my payment info from my phone.

Great so far

Convenience easy to use

Pros

Way much easier than writing checks and more time efficient as payment is directly done through the bank

Cons

The least thing I like is the amount of charges for credit card use, I think they are too high .

Easy to use

Pros

It’s easy and intuitive to use. Customer service is great

Cons

The payment plan took long to setup so that was a bit inconvenience

Super helpful!

Great overall experience! It’s much easier to monitor my kids tuition payments and all the other school charges we need to track.

Pros

Easy to access, review payments and payment schedules. Customer service is great, helpful team and quick to respond.

Cons

Fees are charged if using a credit card

Easy, safe

Pros

Very easy to set up! I know my payment will be on time every month. No more writing cheques and bringing them to the office.

Cons

None, I find it very well done. I haven't had any issue so far. I highly recommend it if you are looking for a reliable alternative to cheque.

Use it to pay for my child’s education

Pros

It’s easy to use. Didn’t have any problems navigating through.

Cons

I had no gripes with using this software except the high fees for using a credit card, which I didn’t end up doing because of the high fee.

Simple yet not.

Pros

I can view each monthly invoice in one concise app and payment is automatic.

Cons

It asked me to set up my credit card information yet I didn’t have the option to pay my invoices by credit card.

I am able to pay daycare fees in a single click.

Pros

Fast and easy. Only need to enter your banking information once and every month you get an invoice and pay quickly.

Cons

I like all the features so far. The administrator sets up payment fees and you only have to follow the link and submit payment.

Easy to use, flexible and paperless

Pros

The ability to pay by credit card and collect points. The notifications received by email, rather than paper.

Cons

No issues to report so far. After initial setup for payment, I have not had to do much other than review notifications for accuracy

I am a user who pays the business via this software.

Pros

Easy to navigate, not overwhelming at all. Customer support was very friendly and helpful when I needed it.

Cons

I have not perceived any cons so far. It answers all my needs as a user, who pays monthly to a business.

User friendly automatic bill payments

Once I was set up there was no problem or any need to contact another party.

Pros

The hassle-free, unintrusive way TUIO gets you started is great.

Cons

I have not found anything that I did not like about this software.