Jamf Pro

RATING:

4.7

(521)

About Jamf Pro

Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor patches for applications such as Mac, Google Chrome, Adobe Flash and Microsoft Office. Its key features include automated scanning, network management, remote protection, vulnerability mapping and device recognition. The application comes with functionality which sends users notifications when new patches are published, evaluates patches and package updates. Team members can use the system’s self-service portal to push a patch and install it automatically. The solution lets users keep all devices up to date by deploying upgrades and tracking the upgrade progress across the environment. Jamf Pro enables teams to collect hardware, software and secu...
Jamf Pro dashboard

Jamf Pro Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Jamf Pro

1 - 5 of 521 Reviews

Jessica

201 - 500 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2022

Powerful...when you know how to leverage it

User Profile

Daniel

Verified reviewer

Individual & Family Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed September 2019

the best MDM for Apple devices

using to manage multiple iPads at multiple locations and keep software up to date

PROS

Works seamlessly with Apple devices and software, easy to deploy, easy to manage multiple devices in multiple locations.

CONS

a little difficult to learn, if you've never used an MDM before, but it's not too bad once you get it set up

Reason for choosing Jamf Pro

price, better integration with Apple devices

Nolan

Education Management, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2020

Feature rich MDM with excellent support

We're happy with Jamf Pro because we feel confident that we can manage our fleet of machines with more reliability and take advantage of additional features offered by this MDM. We are using Jamf Pro Cloud and the upgrades are automatic. We have cut support time and cost in half due to not having to constantly upgrade and maintain an on-prem solution.

PROS

Jamf Pro delivers software, configurations, and restrictions with accuracy and reliability.

CONS

There are some counter-intuitive processes that might seem redundant or additional steps. Jamf Pro has many features and many ways to configure delivery.

Reason for choosing Jamf Pro

We chose Jamf Pro as our platform because of the balance of features and cost that outweighed the others. Jamf's reputation also had a lot to do with our decision.

Reasons for switching to Jamf Pro

We moved to Jamf Pro to take advantage of the reliability of the industry standard for Apple. The issues with our previous MDM kept adding up and we were troubleshooting MDM issues on a monthly basis. Our hope is that Jamf Pro proves reliable for years to come.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed April 2019

Good for compliance; bad for developers

PROS

Makes it easy to push out mandatory software patches to mass amounts of users, with integrated device policy rules.

CONS

Background processes often cause problems for software engineering teams, due to conflicts with disk i/o that cause throttling of disk usage on build processes. This can lead to complaints from engineering teams that the software interferes with daily development tasks.

Ayoub

Computer & Network Security, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2023

Efficient Device Management with Jamf Pro

PROS

I appreciated Jamf Pro's user-friendly interface and robust features that streamlined device management. It made tasks efficient and offered great control over our Apple ecosystem.

CONS

Although generally satisfied, one drawback was the learning curve for some advanced features. Additionally, occasional updates caused minor disruptions in our workflow.