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David

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2018

AuthAnvil keeps our clients and our resources secure everyday

Security. Plan and simple. This secures our login assets down to the user with Multi-factor authentication.

PROS

The best part of Auth Anvil is that it integrates with our RMM tool. Seodnaly has to be the ease of use. Scan the QR and you're all set!

CONS

The one thing I would like to see as an added feature would be a recovery piece. If you email was changed, or you have a new device to set up a new account QR code on.

User Profile

Garry

Verified reviewer

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2017

Great product for 2FA. Password management is OK.

Easy, secure 2 Factor Authentication.

PROS

AuthAnvil is one of the most widely supported 2 Factor Authentication methods that we can fully manage as a company. Sure, there are other free options like Google Authenticator, but the problem with that each user's token is managed by the user directly. AuthAnvil allows our organization to manage and hand out tokens as necessary. If an employee needs to be cut off from access, we can disable their token and everything it is tied to is effectively locked out.

CONS

The password server is a great idea, but we found it to be lacking in other documentation areas. It's fine for holding passwords only, but we needed a full-fledged documentation solution. We no longer keep passwords in AuthAnvil mostly because it is more convenient and easier to adminster securely when that data is kept with all of our other documentation (IT Glue).

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2017

Shows a lot of promise, but the new SaaS platform is not ready for primetime yet

PROS

It is easy to setup and provision users. The user experience with the new On Demand product is generally very good and there is good support for a variety of protocols such as SAML and RADIUS for handling multi-factor logons to business systems. The ability to create tenants for customers to be able to offer MFA as a service is excellent.

CONS

The new On Demand Active Directory synchronization seems buggy and not yet ready for widespread production usage. The two-way password sync/reset functionality is not reliable and reinstalling the sync agent causes accounts to lose sync. This is being investigated by support however as it is being pitched as a production-ready service this is disappointing.

Aaron

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2017

Easy way to manage multiple clients' workstations and computers.

PROS

The ability to easily remote in and send files to end users' machines. The live connect feature is quite useful, it allows you to access the machine's command prompt without disturbing the end user. The alerting is easily configured and highly customizable. Generally, users appreciate the ability for us to quickly access their machines. TFA integration is seamless for logins.

CONS

The Acronis backup module leaves a lot to be desired. It seems like half the functionality within it doesn't work that well, and the only time you ever really need it is in the middle of a critical meltdown.

Jed

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

A great product

PROS

The thing I like most about AuthAnvil is the ease of use. I find most often ease of use tends to result in a reduction in security, but in the case of AuthAnvil, that does not hold true. The password vault has detailed reports available so we can easily know in seconds everything about who has accessed or what can be accessed.

CONS

The only thing that I dislike on the product is the process that you have to go through for an existing user to reinstall the soft token. When someone gets a new device you have to delete the token then reassign the token back to the user then log into the portal to authorize the token to be set back up for the user.

Eli

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2019

Decent Two Factor Authentication, But a Little Behind the Industry Leaders

AuthAnvil has served the company well for several years, but the product has not kept up with industry leaders.

PROS

AuthAnvil allows my company to add two factor authentication to our network and managed software to protect against password fraud. Configuration is not difficult.

CONS

The product is behind the industry leaders in terms and features and functionality. Other 2FA products feature push authentication that makes the login process easier.

Jeffrey

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2018

Great MFA choice that can host a large amount of different accounts

PROS

Want MFA? This is probably one of the best choices to be able to load a diverse amount of accounts to use it. We have used it for Dropbox, Kaseya, IT Glue and many more. Can make it convenient to put them all into one account and a SSO login page through the web portal.

CONS

There are certain accounts, like Microsoft, that cannot be loaded into this, but that is not necessarily their fault is Microsoft will not allow it.

Tina

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed July 2017

No real issues so far. Happy with product.

Two step verification for security purposes.

PROS

Security is something we all need to be aware of. Not only in the IT industry, but what I do in accounting and HR, as well. I like the extra level of security AuthAnvil provides.

CONS

Everyone has a preferred web browser. AuthAnvil has proven uncooperative with one in particular that I like to use.

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed April 2018

Simple app for 2 factor auth

PROS

We used this for authorizing employee access and it is straightforward as it can be. Works as intended for use.

CONS

Never ran into a problem with this app but it is very behind on updates for the iOS version. As of this review, it has been 8 months since updated

Anonymous

1 employee

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

AuthAnvil

Its been good so far, I can't wait until the bugs are all worked out.

PROS

Very easy to use, which doesn't have an impact in decreasing the security level, which is great! Security. It secures your login assets, for each user with Multi-factor authentication!

CONS

Backup module doesn't work that well when you need it too.

Bob

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2018

MFA for 3rd world.

none

PROS

MFA that allows access to alot of 3rd party software makes using multi factor less tedious. I can login once to the portal and access all my systems with single sign on and just a quick click. only have to duel authentic once maybe twice a day instead of having it for 15 different products.

CONS

It can be more dangerous if a user leave computer unlocked, but users are the weakest security link.

Mathew

Computer Networking, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

Great 2FA software!

PROS

Very simple to use. Sign in, enable PUSH notification, hit approve and you're done! I love the iOS app!

CONS

Initial setup can be a pain, but usually very simple. I had a hard time scanning the QR code for setup, but could just be my phone.

Richard

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2017

Overall positive, but there are some important integrations missing (e.g. Outlook Web Access)

PROS

Push authentication for second factor. Reasonably simple integration with many third-party products.

CONS

Customer support needs to improve. We rarely get updates on open tickets, and have to request updates or remind AuthAnvil that the issue is not resolved. There have been long wait times for AuthAnvil to resolve integration issues with certain products. The inability to remove or rename tenants is inconvenient.

Steve

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2017

AuthAnvil OnDemand does exactly what I need it to.

PROS

It just works. I have had minimal issues post deployment, and they are very easy to resole with assistance of support. It allows me to secure all of my Kaseya solutions, as well as any SAML supported products.

CONS

I have no complaints about the Software. In the past, Kaseya would have an issue with response times on support but since they have been re-structured their team, they have been on-top of their game.

Joseph

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2017

Day to day use of program to get into several apps. Rarely have trouble.

PROS

Overall is it is easy to use, it is well organized, product is secure. Has a useful app to control settings with multiple ways to authenticate for other services as well.

CONS

Portal seems to be slow at times and will sometimes log out several times per day. Experience across multiple pcs.

Lynn

Computer & Network Security, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2017

Easy to use and setup

better security

PROS

It is easy to use, setting up users and smart devices is fantastic, and they support yubico tokens for 2FA.

CONS

I have not found any cons, but resetting up authanvil on a smart device that have been upgraded are a bit painful.

Dillon

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

I am a user

PROS

We recently started using this software and it has been very beneficial to ensure the security of our accounts. It has been an easy transition and very helpful to IT

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