About Cloud Management Suite


Cloud Management Suite is a cloud-based patch management software for small, midsize and large businesses. It caters to various industries including health care, government, education, financial services, legal, manufacturing, retail, transportation and utilities. Primary features include patch tracking, remote control, software distribution, inventory discovery and history and reporting.

It allows users to manage their IT infrastructure, devices, monitor vulnerabilities and correct any threat/vulnerability. This helps them decrease IT expenditure, simplify management and increase team productivity. Other features include compliance management, two-factor authentication, status views and PC power management.

Cloud Management Suite subscription offers patch management for Microsoft and multiple third-party vendors including Adobe, Java and Chrome. The reporting feature provides executive summaries and elaborate reports with filters and custom parameters to assess and mitigate risks.

Support is offered via email, chat and over the phone. Other help options include virtual representatives, case studies and video tutorials.



Read More

Supported Operating System(s):

Web browser (OS agnostic)

30 Reviews of Cloud Management Suite

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(25)

4 stars

(4)

3 stars

(0)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 30 reviews

Do you use this product?Write a review

May 2017

Shannon from Beaumont Legal

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Pleasure to deal with

Its a great tool that I use daily and wouldnt be able to do my job without it!

Pros

I LOVE this software. In our organisation it is used as an assets DB, Remote control tool and its our patching tool too. As we have offices all over the country its not convenient to go down to the offices every times there is an issue nor is it cost effective for the business, so using CMS is great as we can connect the PCs/ Laptops in seconds to resolve issues and manage machines. The support staff are excellent at resolving any problems quickly and do a thorough job to make sure everything is resolved before closing down the ticket. The training staff are great too! No question is too silly and they are always happy to help with what ever issues / queries we had - IE setting up software deployments and using patch manager.
I would highly recommend CMS for small and large business. Other Verismic products are just as high quality as this one.

July 2019

Nick from Centier

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2019

Finally found that solution that works with ease!

We are very impressed and happy with the solution. We originally were looking for just a patching solution, but we also got a software deployment tool that works great.

Pros

I was looking into upgrading the patch management solution in my environment for one that had automation and worked with ease. I have my monthly updates scheduled with Cloud Management Suite with ease!

Cons

I have had the solution for over 1 year now and have not had a bad experience yet. I have had a few bugs (this is expected with any new software in an environment) and support was amazing. Always get back to you quickly and very friendly.

June 2019

Dustin from AMP of NY

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Still Implementing but so far Impressed

We have a unique environment where we have 11 total sites and fairly slow links to some of our more remote locations. Pushing windows updates across these links was next to impossible. Cloud Management Suite helps us to fix this issue by allowing the system updates to come down over our faster internet connections at these sites instead of trying to push it across our much slower ELAN.

Pros

The ease of deployment was a huge selling point for my organization. We have been able to include the client on our images which wasn't an option with some of the other solutions that we looked at before purchasing Cloud Management Suite. We also really like the fact that we can upload our own custom install packages into the cloud and push them down to our clients at our 10 remote locations.

Cons

The web console can be a disjointed at times. Every now and then the page doesn't refresh properly and I am forced to go back and repeat the same process over again. I think that this is fairly common with web consoles though and is a huge hindrance to our overall workflow.

June 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Great service and support. Evolving to fit customer needs.

With any software, there is a learning curve and this is no exception. However, from trials of many other patching solutions, this was far and away the most intuitive . The support has helped me understand some of the more common errors and how to correct them on my end.

Pros

CMS has everything I was looking for in an online patching solution. The customer support is always fast and accurate, while offering fantastic solutions beyond what my questions were.

Cons

The remote assistance portion lags to the point where it is not very useful. The FAQ and Help sections are high level, without many answers on more detailed questions.

May 2017

Christian from Avecto

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Excellent all round

From my vendor research, Verismic was the only product that fitted all of our requirements to patch our operating systems as well as 3rd party software all from a solution we don't have to host or look after. I can now remotely deploy patches to my users working from home in Australia, from my desk in the UK - can't get any better than that!

Pros

The product is exactly what we were looking for from a patch management solution. It is flexible, salable and cost effective as well as easy to manage and maintain. When you do come across an issue or have any questions the support and account management teams can't be any more helpful - Generally I see replies to my support cases in a matter of minutes and have never had any issues that are left unresolved. I have monthly calls with our account manager who is always well informed of anything you have raised with them. Full training was provided and the team are willing to complete further training for our growing team.

February 2017

Chris from TM Wireless

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Way better Patching compared to VNC

Our company has over 300 computers and we were managing them one by one with VNC. We had no way to automatically deploy patches, software, anything. It was getting more difficult to keep every comp up to date as the company was getting bigger. We were looking for a program that we can push update software to all of our devices at once instead of installing it one device at a time. Customer service has been amazing and we've saved so much time. I've already referred Cloud Management Suite to several other companies.

Pros

Automatic patch deployment, easy to use, really good customer service. Saves us a lot of time.

May 2017

David from Helient Systems

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Easy to Manage devices and instal patches. Reporting and updating clients also important.

Pros

Before using Cloud Management Suite, it was a struggle to manage over 400 devices with SCCM and WSUS. Patching was inefficient and we had no way to keep clients updated with installation reports.

With CMS, we were able to get up and running right away. It's very easy to use. Reporting was extremely crucial for us. Now we can keep clients informed of updates and patches installed on every device in their environment.

September 2017

Daniel from Therapeutics MD

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2017

Very good patch management software

Pros

Very easy to use software. It has so many more features than any other patch management software on the market. Easy to use task config and setup.

Cons

One thin I would like to see is better communication between the endpoints and the application to update the IP address as soon as a new connection is made. currently that side of it is pretty slow.

March 2017

Arnold from Millennium Corporate Solutions

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

The only way to manage enterprise workstations

We have used several methods for managing our workstation PC's. We used automatic updates, WSUS, a few shareware programs and all of them were very time consuming and marginally effective at best. We have 70 employees, each with at least two devices and an IT department consisting of 1. We starting using Patch Manager a little over a year ago and never looked back. Their support team helped me configure everything to get us up and running. A few months later they called to make sure everything was OK. I had a few questions they answered quickly. I have been very pleased with Patch Manager as it has freed my time for other issues.

Pros

Easy to use, priced right, great support

February 2017

Talanda from Anita Borg Institute

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2017

Great cloud solution for inventory management/updating

CMS has been great. The customer support is top notch, for helping with any features that might not be as intuitive as expected. It's been an awesome solution for managing our computer inventory, as we are mostly a remote company. The reporting is comprehensive and the queries and inventory scans, as well as patches, are extremely helpful. The only thing it's missing is Mac support which I believe is on schedule to be completed this year.

February 2017

Jared from Ansaphone

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Let us get rid of WSUS

Ansafone has 500 devices across two locations (Santa Ana and Florida). We were using WSUS but had no way to patch 3rd party applications. We also needed to comply with HIPAA. Outside of WSUS we were manually creating the reports needed and patching 3rd party apps. CMS gave us the ability to patch MS and 3rd party applications across both sites. We've saved alot of time over using WSUS, manually patching 3rd party apps, and manually creating reports.

Pros

Easy to use for any location. Patches 3rd Party. Patch content is always up to date. Saves us a lot of time.

March 2017

Thiago from AIQON

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Best Patching Solution I've ever used

CMS is the easiest and most efficient solution I've ever used. It is very intuitive and allows us to patch pretty much everything from all vendors. It also tell us in a simple and user-friendly way which patchs are critical and should be taken care of first.

Pros

User-friendly
intuitive
efficient
saves my time

Cons

nothing so far.

March 2017

Sean from Hodges-Mace

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Excellent Patch Management Software

After looking into multiple solutions to manage our patching across the organization we decided on CMS for its ease of use, quick setup, and cloud based offering. We had everything up and running within a few hours and were able to catch up on a multitude of patches within the first week. Using the software allowed us to meet our strict compliance goals and provide reports showing where these goals had been met. Outside of patching we have began using the remote control feature and the software deployment feature of the platform which has been a life saver for our remote users. Overall, the software has paid for itself in a few months and confirmed we made the right choice for our needs. I would also like to mention that the sales and support group have been fantastic. The sales team worked with me on cost to meet our desired budget and support has been nothing short of great. Any questions or concerns I had were answered and the one issue we ran into was taken care of same day. Overall a great experience start to finish.

January 2019

Trang from Kingsmen Vietnam

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2019

A good network management system

Pros

Looking for a good network management system for our company and I found this Patch Manager. The first impression is the interface, it looks very easy to use, maybe it's because I quite familiar with many kinds of sotfware .

Cons

From my personal opinion, I don't have any complaint except the cost is very high. Yet you can use the trial version and then consider to buy it later.

July 2019

Wilfredo from Mitec

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money