Datto RMM
About Datto RMM
Datto RMM Pricing
Free trial:
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Free version:
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Most Helpful Reviews for Datto RMM
1 - 5 of 23 Reviews
Muhammad Abdullah
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
Administrator's review
Great experience and would recommend to everyone
PROSEase of deployment, you need to deploy on one domain controller and from there datto provides a AD GPO deployment component and it auto deploys. Ease of mass application deployment, as long an application can be scripted out we can attach setup run script on device to deploy applications. Easy patch management and targeting flexible due to UDF fields provided by datto
CONSThe NEW UI is not as user friendly as old one
Reason for choosing Datto RMM
Datto has more flexibility and features compared to most products in industry
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Used the product for a few years now
Better than other products we reviewed and has worked well for us.
PROSGood integration into Autotask, New interface allows customising what you need to see first.
CONSOverlaps with some of the M365 defender suite for software management now and needs more investment now if it's not going to get left behind in this area. SSL checking is missing which is a pain to manage (well, manually done) and limited info via SNMP for network devices, would be good to have some pre-configured components to retrieve status / configurations
Reason for choosing Datto RMM
Better integration and less additional bolt ons needed to do the job
Reasons for switching to Datto RMM
Move to cloud based solution
Jessica
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2024
Good Product
The features are great, lots you can manage without evening connecting to the device.
CONSDoesn't consistently open and sign in properly.
Jordan
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2024
Great Product
I've used Datto RMM across two employers and I love it. It make remotely managing and monitoring devices a breeze once setup, has tons of options to make it work how you want and is easy to understand at a base level.
PROSEasy to use as an RMM tool Easy to navigate & train others on Tons of customizability
CONSCustomizability can be overwhelming Interplay between groups and filters can be confusing
Ivan
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Very happy to move to Datto RMM from Kaseya & PRTG for SMB customers
The modern interface, the value obtained for the cost, the capabilities and the features. These have allowed us to migrate from Kaseya and PRTG, reducing costs and streamlining our operations.
CONSNot a daily user of the product, but the only thing that comes to mind is how long some of the features are taking to fully migrate to the new UX.
Reasons for switching to Datto RMM
Reduce costs, streamlined operations, better experience.
