NinjaOne vs SolarWinds Patch Manager

RATING:

4.8

(204)

NinjaOne has 204 reviews and a rating of 4.77 / 5 stars vs SolarWinds Patch Manager which has 18 reviews and a rating of 4.28 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (204)
4.3 (18)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 21, 2024
October 27, 2022
Pros/Cons
  • Pros

  • The RMM agents are very easy to install/created, the interface is very visual and the configuration simple but strong.
  • It tells me everything I need to know about a computer and what's going on. The integrations have been a huge help.
  • Cons

  • The SNMP support for monitoring network devices doesn't give one the needed in-site into standard network devices. Another weakness is the inability to group devices within sites.
  • If I have to come up with a con though, it's that there is no billing portal.
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  • Pros

  • It provides patches for OS based security patches and for 3rd party softwares as well, like vlc media player etc.
  • Product support variety of platform and it is easy to implement and support. Price of the product is low as compared to other product available in the market.
  • Cons

  • You can automate the Cleanup Wizard, but that has it's own problems, which Patch Manage doesn't solve. You still need yet another product from another vendor to solve that problem.
  • It depends solely on WSUS. That of course includes all the problems associated with WSUS.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos