It's the best way for IT Administrator's to start moving to cloud.

I have been using this software for over 4 years and every year it get's better and better. Patch updating is so simple, that all you do is setup once and it automatically adapts to roles for any other device you add onto your console.

Every once in a while some devices, loose connection or is mis-configured, but after a few tweaks your back to patching as usual. Which is setup up and monitor if devices are patching.

Positive and highly recommend for either a larger business with inhouse IT, or for MSP's looking for a patching solution.

Offers a wide range of options for remote patching of systems and providing a full accounting of installed patches and reporting. The reporting features are great for keeping track of which computers and when they were patched. Can patch manually or remotely. Alerts to failed patches and completed patching is a great feature so we know when a problem is needed to be resolved or looked into.

It can take a little time to set it up and test. Configuring and making sure systems are installed, etc.

Great idea implementation to automate 3rd party updates application. However in my case, I wasn't able to get it to work. I was only able to successfully deploy updates in a single site environment, but wasn't able to expand it to all the sites. After days of help, support team had to acknowledge that the product wasn't chosen right for my environment.

Support. I've had nothing but problems with this software, when I was trying to get it to work in my multiple site environment. Support team was very attentive and helpful, trying to help me to overcome the problems. Apparently, my environment was too complex for this solution.

Complexity. The software may work well in a single site environment, however in my case with 10+ sites with WSUS at each location I wasn't able to get it to work at all.

We sell Solarwinds patchmanagent for all our customers, specially to take over the Windows update proces as Managed Service Provider. Very happy since we use this tool!

Dashboard features with all customer and the machines, as MSP very important. Microsoft can't do this with Windows Autopatch. 3Th party patchmanagement is also very important, not only Windows updates. Take over machines from the same portal/dashboard, as integration for our servicedesk works also nice!

The price and sometimes it takes a lot of time to manage the software and updates for our customers.

Patch Manager has been a critical part of our network management. We are able to keep all of our third party applications up to date, where we used to have to rely on our users to allow the updates to run. Patch Manager has also allowed us to remove Admin rights from our end users.

Patch Manager can be a bit difficult to use at first. We had to rely heavily on the administrator guide to get started. Make sure you can devote time to following the procedures in the manual.

This software takes WSUS and dominates it, that is the best way I can explain it. The reports you can get are accurate and amazing. This is truly a magical patch management software

I wish that it could be easier for some newer feature updates to be updated on the actual software itself perhaps a way for it to "check-in" and update directly to solarwinds through an optional interface

allows for non windows applications to be patched and installed with Windows updates WSUS. It simplifies the update interface but still keeps true to WSUS

It was harder to install and configure correctly. Once it was done its a wonderful tool but can be a challenge to install the first time.

We have used this software for a while now to manage patches for them, and system monitoring. All in all, so far this is great. It is set to patch customers on a fortnightly basis, split across groups. It has also alerted us to hardware failures or customer that are running out of storage space.

Can be a bit awkward to navigate around, but once used a few times you know where parts are located.

Better understanding of our security issues regarding to unpatched or vulmerable systems, overall a very good product

*- automatization of patches and updates is a bliss with this software. *- Suitable for large eviroments or small ones,. *- It keep leveled information with WSUS.

*- Devices loosing conection with the console, need to re-install the agent. *-Not very user friendly at the begining, the guise is something you must have in hand untill to familiarize to it. *-

It provides patches for OS based security patches and for 3rd party softwares as well, like vlc media player etc. It also provides patches which our windows update service for desktops and WSUS failed to capture and install on the operating system. We can also maintain a centralized repository for installing updated patches on newly purchased machines or if we are performing an OS reset or update.

like other solarwinds products, the Patch Manager is also an expensive tool due to which small businesses are unable to acquire this tool.

Good experience. Has nice capabilities to create tasks such as performing update checks on client systems and staging updates prior to the execution time. this saves bandwidth when updates occur and allows for a more reliable and consistent success rate. There are other almost hidden capabilities with this software too such as auditing all machine specific information on each client system through inventory tasks that are scheduled. IT also allows for wake on lan updates to ensure all clients are patched - Even if they are powered off -

This product uses an agent that you push to each client. The agent allows for much better control over windows update processing than Windows/WSUS does natively.

There are so many logos and symbols that are hard to understand - the documentation is not great at explaining a lot of the terminology involved in windows updates. Solarwinds assumes you already know this stuff. this software seems very old and the code has not changed much at all since Solarwinds acquired it many years ago now.

Great product and make the patch manager process fully automated

Product support variety of platform and it is easy to implement and support. Price of the product is low as compared to other product available in the market Easy to integrate with SCCM and other tools

The product cannot be installed on Linux platform. Does not support legacy OS patching

It's a good product for what it is. But there are WAY better solutions out there to do what Patch Manager does, and for far cheaper.

Allows you to package third party software to be deployed with WSUS.

It depends solely on WSUS. That of course includes all the problems associated with WSUS. Slowness is one big one. You can automate the Cleanup Wizard, but that has it's own problems, which Patch Manage doesn't solve. You still need yet another product from another vendor to solve that problem.

Tech support is amazing, especially with their "tech walks" where they'll have a technician walk you through certain features.

Extremely robust patch management system that scales well for big MSPs and small businesses alike. It is very good at automating

Support at solarwinds is not over seas, very nice to explain issues and not have to repeat yourself three times. The user cookbooks are very well done, and make it easy to get up and going with relative ease.

The cost is a major factor here, there are some free solutions out there but you just dont get the support SolarWinds has.

integrated well with other solarwind products

did not like 3rd party very much, and required constant supervision

It did what it said. It was easy to set up and use.

Their support was less than willing to help me during an issue i was having while using the free trial. I lost all interest in the product for that one reason. I did love the product but if I can't get support then what is the use of the product really. Also, signing up for the free trial apparently give them the right to email you multiple times per day about spam.

We've had issues with Microsoft WSUS by itself. Overlaying Solar Winds Patch Manager onto our WSUS server has really helped with our server patching.