Good booking system with great and personal support.

Very responsive and quick to offer help with anything that needs resolution.

Great for scheduling with lots of integrations.

We were overcharged by mistake when we initially set up Bookafy. When I reached out to Bookafy it took 4 weeks for their first response.

Nice platform for beginners, attractive entry price point, great customer service.

We have used Bookafy for about 1 year and have nothing but good things to say  for the company and its app. We have had a great experience, our customers love it, our clients love it.

Bookafy is Easy to use, has great features, and is Reliable, Cost Effective and overall huge time saver.

Difficult note entry upon the appointment level.

The benefits are great and couldn't imagine life without it. Sarah from their customer service team has been a tremendous help in customizing out account for our team.

They actually have customer service...yes...real people in the US who will help you on the phone.

Ease of Implementation, not having to get members to download an app.

I love that I can collect payments at the time of booking and have my Zoom meeting info sent out automatically.

I could seriously be their before and after marketing story. My life was a wreck trying to keep up with returning phone calls/emails, appointment scheduling, confirmations, staff scheduling etc.

Needed to manually block out times the customer service is really bad.

Very easy to use… Super intuitive. They constantly update the application with new features.

Very easy to use user interface, and has some nice integrations with 3rd party apps, like zoom, google calendar.

For a small business owner who is the only person at the business, this led to embarrassing interactions when someone walked in and I had no idea why they were there.

After months of silence, they sent a lawyer after us to attempt to get 6 figures out of us just to leave the company.

The buy in from our therapists was very slow and their use of the system was sporadic. In addition, for our smaller practice CareCloud's cost was a difficult adjustment.

ITS VERY HELPFUL AND ACCURATE GIVES ME ALL THE INFO ON MY INQUIRIES.

Initially, using the software was difficult because it was the first time we were exposed to electronic records and charts.

It's challenging to understand the simple charges, payments & insurance payments in the financials section.

I have read many of the reviews and wonder what experience these writers have had with EHR systems. My experience has been very positive from ease of use to cost.

At times it takes too long to get a response regarding problems or quick fixes.

It is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome.

On occasion, it can be difficult to get a quick response for a technical problem.

Some of the other companies have schedules that are more difficult to view, don't integrate labs, and have restrictions on e-prescribing.

The customer support is very good and very helpful. Overall, we are very satisfied with Care Cloud.

They came in toting being the easiest to use cloud platform on the market with robust reporting. It falls flat in every single category.

Ease of use and how much can be easily tailored to your own preferences. Especially like the app where I feel I can always have access to information I need.

Its a great application for making appointments and managing the flow of the office.

Customer service is very knowledgeable. You feel like they truly care about their work.

They do not hold their end of the contact they force you to sign and since being with them we've lost massive amounts of revenue.

They make you believe that it is the best software but there is nothing in it that she would like.

We have used Care Cloud since 2010 and a lot of improvements since then. My staff and I have loved to use this system since day 1.

They are going through some sort of update... patient messages stop working everyday for a while. Their eng team does not see the severity of this.

I like the billing integration with the EMR side.

They are rude, never return calls or emails, close cases with out fixing the issue.

Too many steps to to things in the chart. Referral piece was very poor.

Horrible I cant wait to get away from this company.

I would read through the blog and community posts to see what issues have been a problem and if those will affect your business.

Worst experience you can ever have. Your practice can go bankrupt with the amount of charges you pay for this stupid E HR.

CareCloud has a modern aesthetic that is easy to navigate.

SENSITIVE CONTENT HIDDEN] for implementation they where the only ones who responded to us and where amazing.

We purchased this system about 5 years ago and were very happy with it's performance. Over the last 3 months, however everything changed.

Some ‘glitches’ occur and the support team is quick to get on it but at times dependency on software can be scary when it isn’t working. Suppose this is the case with tech in general.

Overall great for group practice in mental health.

Price was very attractive and ability to control our own billing.

US Dollar

Bookafy has one of the most robust feature sets in the market. From a complete white label version for resellers and enterprise clients, to an out-of-the-box solution that supports 32 languages in 180 countries. Try Bookafy today! 

LongDescription

Employee Management

Electronic Payments

Payment Processing

Real-time Scheduling

Mobile Alerts

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

SMS Messaging

Task Scheduling

Client Database

Group Scheduling

Confirmation/Reminders

Credit Card Processing

Patient Intake

Customer Database

Recurring Appointments

Class Scheduling

Calendar Management

Customizable Fields

Room Booking

Multi-Physician

Scheduling

Data Import/Export

Multi-Location

Self Service Portal

Availability Indicator

Online Scheduling

Booking Management

Email Marketing

Mobile Access

Online Payments

Real Time Data

Resource Scheduling

Client Portal

Event Scheduling

Social Media Integration

Real-Time Notifications

Email Reminders

Real-Time Updates

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Automated Scheduling

Event Management

Availability Management

Customizable Templates

Calendar Sync

Billing & Invoicing

Event Calendar

Multi-Language

Ratings/Reviews

Real Time Reporting

Customizable Branding

Facility Scheduling

Contact Database

Employee Scheduling

Customizable Forms

Appointment Management

Client Management

Drag & Drop

Customer History

Patient Portal

Third-Party Integrations

Appointment Scheduling

Multiple User Accounts

Multiple Appointment Types

Bookafy Scheduling offers 1 free plan as a paid plans including Pro and Pro+. 
White Label solution starting at $600 Set up. 
Reseller plans and enterprise packages for larger user bases, please contact us. 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Bookafy

In Person

Live Online

Webinars

Documentation

Videos

CareCloud Inc. offers an integrated electronic health recording (EHR) solution–Charts–that provides collective benefits of EMR, practice management and medical billing services. Charts helps physicians to streamline clinical operations and ensure paperless workflow.

CareCloud Charts is an MU-certified EHR solution that provides comprehensive tools to provide better patient care and practice management. The detailed reporting feature tracks practice’s progress en route to Meaningful Use attestation. The solution offers pre-built templates for prescription, reporting or billing which can also be customized as per the need of specialty, clinic or individual requirement.

CareCloud's patient portal–Breeze–allows physicians to engage with their patients. With Breeze, clinics can streamline their daily activities electronically, starting from patient application to final billing. The dashboard displays complete patient information, from medical history to booked appointments, all on a single screen.

Integrated with Charts, CareCloud provides a HIPAA-compliant telehealth platform–CareCloud Live–that utilizes real-time video calls to allow providers to engage with patients safely and effectively.  Providers can manage their telehealth appointments efficiently and relieve administrative burdens with automated patient reminders.

Bookafy vs CareCloud

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