MoeGo
About MoeGo
MoeGo Pricing
Mobile Starter: $49 per month Mobile Growth: $99 per month Mobile Ultimate: $159 per month Salon Starter: $79 per month Salon Growth: $149 per month Salon Ultimate: $239 per month
Starting price:
$49.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for MoeGo
1 - 5 of 229 Reviews
DruAnne B
Verified reviewer
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2018
Moego goes with me everywhere
It Has improved my productivity and scheduling immensely I’m able to schedule the whole year out
PROSI like I can keep up to date on my schedule and clients wherever I go. My files are with me, I can communicate with my client. I can fill a spot easily if there is a cancellation. I can easily move appointment from one groomer to another.
CONSIf I Im in a dead spot no access. I can see when clients communicate other my groomer but not what my groomer says without opening it up If I wanted to take a week off I wish my repeat appointments would drop down one eeek to avoid holidays and vacations It doesnt notify me when someone cancels their appointment when it asks to confirm appointments. Need a tab for Veterinary contact and place to write medical issues
Kendra
Veterinary, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Breath of fresh air
I have never had such reliable support.
PROSI like how there are less steps for everything compared to my old software company. They listen and take into consideration the needs and ideas from the businesses they support. My payroll has become soooooo easy....
CONSThere are a few minor tweaks that could be adjusted. Not being able to merge clients, or move pet's to another owner if they are rehomed. The product does not integrate with the Square register unfortunately. My register is only a few years old and I am not about to replace the register with a terminal.
Reasons for switching to MoeGo
A really good friend of mine let me play around as an Admin in her Moego account. I was blown away by the ease of use. Even the Facebook group....love that.... I love how they interact with everyone. They really listen to their users.
Melissa
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2023
Do not trust this company shocked at price increase (four times the starting price)
Surprise increasing for product after you put all of your clients and schedule your year out
PROSHorrible company! Loved software, built my business with it then surprised me with huge increase! Do not trust them! You will put all of your clients in the system, book your whole year then went from $39 a month to $200 month! No way. Then to be nice said I could pay $100 monthly. Should be reported to the bbb. I will contact all Orange County groomers to never use them!
CONSPrice increase more than 4x original agreement
Vendor Response
Hi Melissa! I am sorry to hear the bad experience. However, I believe there must be some miscommunication. To clarify, any upgrade in MoeGo is entirely optional. You can choose to stay in your original plan with no price change. Can you provide more details about what happened? We are happy to sort this out for you.
Replied December 2023
Mindy
Veterinary, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
MoeGo user
It's been amazing. We really enjoy using it and appreciate the groomer friendly system.
PROSIt's very user friendly. The reminders work way better than previous systems we used. It also helps the business by having a card on file.
CONSWith multiple groomers it would be nice to have more SMS. Also grooming notes on multiple dogs will show up on the other dog's file.
Reasons for switching to MoeGo
Moego is more user friendly and for the features it offered it was a little less monthly
Sophie
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
A Tiny Bit AWESOME
Very happy bunnies over here in the UK :) thank you!
PROSFantastic, quick and lovely responses whilst feeling our way around the software..... go, team!
CONSlack of the above! is this really too short to be accepted? i am trying to leave you a great review here! ;) every time i hit 'submit' i'm back to this....
Reason for choosing MoeGo
The automation of appt reminders, being in the animal industry, etc. Also, the customer service has been amazing!
Reasons for switching to MoeGo
The automation of appt reminders, being in the animal industry, etc.