FundHero

RATING:

4.8

(10)
Overview

About FundHero

FundHero is one of the most streamlined, user-friendly, and affordable donor management tools on the market. The app provides a mobile and desktop-friendly CRM, simple automation and reminders to facilitate fundraising best practices, basic fundraising templates, and tools to engage an organization’s donors. Basic accounts are free on the platform, with premium-level features starting at just $9/month. The web-based app enables users to track all relevant donor engagements and activities, including donations, pledges, donor acknowledgments and thank you letters, emails, text messages, and more. Pulling financial reports and importing and exporting data is extremely simple on the platform, and simplified task management, pledge reminders, and event planning/ticketing ma...

FundHero Pricing

Starting price: 

$8.99 per month

Free trial: 

Available

Free version: 

Available

Make fundraising your next superpower with FundHero.io!

FundHero Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for FundHero

10 Reviews

User Profile

Thom

Verified reviewer

Fund-Raising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Great CRM & Paypment Processor for small campaigns

Very good! I'm happy and I think they're great for their price point.

PROS

I really love their easy to use CRM. The dashboard on the front page is really convenient as well.

CONS

I've come a cross a couple of bugs, which have been annoying. The rep I usually speak to gets them fixed pretty quickly though. I would consider myself a power user though, so I tend to find little issues in a lot of software I use.

Reason for choosing FundHero

NGP Van is too expensive for the campaigns I tend to run.

Reasons for switching to FundHero

I wanted a processor that had a CRM & was easy to use. I especially hated exporting lists as well, I found ActBlue's back end to be convoluted.

Corey

Political Organization, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

High praise for a cost-effective tool

I love FundHero and make recommendations to every campaign I work with to sign up for the software.

PROS

It is very easy to track communications, tasks, donations and pledges in FundHero. It covers the basics very well and all for a very low, reasonable price.

CONS

There are a few minor glitches with the dashboard and the recurring donation information is difficult to find.

Reason for choosing FundHero

The size of our organization and size of our list means we don't need anything fancy. The price cannot be beat, either.

Joseph

Entertainment, 1 employee

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2021

Great service from great people.

Terrific service, easy integration, excellent support.

PROS

Setup is easy and it works as advertised.

CONS

I honestly have nothing to complain about.

Reason for choosing FundHero

Apart from the excellent service, we always try to support Utah-based businesses.

User Profile

Devin

Verified reviewer

Political Organization, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Phenomenal

I loved it. I will definitely use it again in the future!

PROS

FundHero is a capable crowdfunding site with a strong CRM on the backend for the price of a basic crowdfunding site.

CONS

The system is remarkably complete. I really didn't find anything missing.

Reason for choosing FundHero

FundHero has a much stronger CRM on the backend.

Arianna

Political Organization, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Fundhero for County Parties

I was looking for a donation platform, and when I didn’t hear from another company for several months, I went with Fundhero and have not regretted it!

PROS

I love how [SENSITIVE CONTENT HIDDEN] are so responsive to my county parties needs. They listen and helped us make it so we had a viable option for anyone who wanted to donate to our county party online. I also love how users can just flip a toggle to help us to pay for the credit card fees associated with online transactions, so we see 100% of the donation.

CONS

Nothing jumps to mind. The main issue we had initially was an ROI issue due to a lack of people donating, not Fundhero’s fault.

Reason for choosing FundHero

Actblue didn’t call me for over two months after I sent in an application packet.

Mackenzie

Fund-Raising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

FundHero is a great all-in-one for fundraising

PROS

FundHero has it all from a custom donate page, to a really functional CRM. I can track my fundraising goals, reach out to donors, and raise money all in the same software. It's so much better than managing endless spreadsheets. FundHero is constantly improving features to make it easier to use, they have great support and you can't beat the price for all of the features.

CONS

They have one of the best merge duplicate features, but it may not be obvious to a first-time user. I'd also love to be able to import lists with multiple tags.

Alan

Religious Institutions, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Non Profit

As a whole we have three different funds running on it right know. We have a regular page for donations, a page for membership and We are using it for our 12th annual Hungerwalk since we can not actually have a in person walk. So far we have had no hick ups and it runs beautifully. I hope in the near future to get another person along with myself to administer it.

PROS

I have seen many other programs but his was the best fit for our non-profit. We are small and funding has always been an issue as well as keeping track of memberships and donations. This offered us the best way to so many of these things electronically. With out a huge expense in software.

CONS

We have spoken with there customer service people and I think that we would like the donators information page could be more adjustable to each of there customers. Like being able to change the titles of some information. We do not need to know each persons employer but would like to know there faith affiliation. They have been really good about working with us and listening to us.

Reason for choosing FundHero

Mainly I enjoyed talking with the people, they followed through and were really helpful to me and did not blow me off because we were not a big organization.

Joseph

Political Organization, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Fantastic Product that Outshines the Competition

FundHero was the perfect product for my local city council campaign. This is my first campaign as a candidate, but I'm an experienced campaign staffer and know the industry very well. FundHero has excellent pricing and an exceptionally easy to use interface that makes it a perfect product for small campaigns without staff support. The prompt customer service and tech support is also way beyond what is typical for the industry. Can't say enough good things about FundHero!

PROS

I love how easy and intuitive it is to use. It takes just a few clicks to be up and running immediately. I also love how seamlessly the fundraising tools interface with the rest of the product- lots of competitors make it so clunky and hard to use that you wind up ignoring the tools altogether.

CONS

I'd love to see an app so I can easily use this product on my phone.

Reason for choosing FundHero

Pricing, interface, great customer service, and a local small business.

Andrea

Non-Profit Organization Management, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Awesome!

We love it!

PROS

I love the easy of creating a donation page through Fundhero!

CONS

The fees are seem a little high per donation for our small nonprofit. But the monthly cost is great!

Leah

Government Relations, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

My go to

PROS

FundHero is my go to for all my clients that have online fundraising needs. The platform is easy to use and set up campaign fundraising with, and their folks are helpful and responsive when you do have a question. I would recommend them to anyone.

CONS

It really works well for all me and my clients needs.

10 Reviews