All Formidable Forms Reviews

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User Profile

Randy J

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Best WordPress Form Builder

Overall we've stayed with Formidable because of their support and functionality. I've tried others and nothing yet compares to the team and product of Formidable Forms as of yet.

PROS

As a WordPress developer, I shopped and compared many form builders and landed with Formidable Forms. I've been using Formidable Forms for about 4 years now on all our websites and enjoy the ease of use and functionality for customization when a specialty form is needed. Their customer service and support is great as well.

CONS

I wish they had encryption so we can do medical submissions.

Michael

Internet, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

Top Forms Builder For Making Web and Mobile Apps on WordPress

Formidable Forms has helped solved every single forms-based challenge - from simple lead gen and contact forms, through complex business workflows.

PROS

The built-in features for creating custom forms-based business applications are the best.

CONS

Some of the documentation on the most advanced features is sometimes difficult to get through, but that's easily overcome through the generous support offered by expert advanced users in the Formidable Community.

Reason for choosing Formidable Forms

Formidable Forms quickly set itself apart with its powerful third-party integrations, native report building features, workflow/automation capabilities and its API.

Reasons for switching to Formidable Forms

I kept looking for the best *native, built-in* features and functionality for building web applications. Once I found Formidable Forms, I've nenver looked back.

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed March 2023

Great product, but support isn't always helpful

Mostly positive, until support is needed.

PROS

Relatively easy to use, with a lot of advanced features. It's great but overkill for what most users will need from a forms plugin.

CONS

Support was difficult to work with when I did have issues. They would send back solutions unrelated to my issues, if I send downloads or videos as reference they would not watch or download them before answering me, and multiple times their solution was "don't use other plugins." I've only had to contact them a couple times in two years and both times I got the same representative, so hopefully it's not a company-wide issue.It's really a shame, because I love the plugin itself, but that kind of support doesn't give me a lot of confidence when it comes to using it on client sites. Hopefully they can get those issues under control, it has a lot of potential if so!

Reason for choosing Formidable Forms

Formidable was faster and easier to setup than Gravity forms, with better first party features. WSforms was not as mature of a product when I was doing my evaluations 2 years ago, but I've heard a lot of great things about that and will be re-evaluating what plugin to use in the next couple months.

Reasons for switching to Formidable Forms

Needed more features.

Vendor Response

Hello. I'm very sorry to hear you had a negative experience with support. We pride ourselves on providing top-notch support, so I would really appreciate the opportunity to make it right. However, I don't have a way to locate your support tickets since this review is anonymous. It would be great if you could respond to the email notification so we can to more to make sure every experience with anyone on our team is great in the future.

Replied March 2023

Albert

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

Great WordPress form plugin with features and templates galore

PROS

Countless templates, integrations with API, Zapier, AI, and more! It even handles calculations, signatures, payments, uploads, and DIY applications. You can make a web application with this.

CONS

The free version of the software is very average. You are forced to upgrade to get any usability out of it.

Reasons for switching to Formidable Forms

More functionality, extensions, and styling.

Jonathan

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Conditional action hooks make this the best form plugin for WordPress

Overall, Formidable Forms has been my go-to form builder for the last 7 years. I switched from a competitor because while their feature set was more robust, Formidable had a more modern feel and was easier to work with as a developer.

PROS

Not only is the drag-n-drop interface super easy to work with, but the included fields almost always meet my needs. The included actions that can be triggered on successful form submission, while not exhaustive, usually meet the requirements of my projects. There are plenty of add-ons that help to meet the needs if one of the built-in ones doesn't.

CONS

One thing I feel is missing from this plugin is advanced conditional field values. When using a form to try to create a quiz that scored users based on their overall answers, it was difficult to add those form values together and redirect to an appropriate success page base on the total of all fields.

Reason for choosing Formidable Forms

In the end, Formidable was easier to work with as a developer and provided a fuller feature set for the cost than the competition. Form Actions was probably the biggest selling point for me early on. They are amazing.

Ignacio

Design, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Online registrations made easy

Great so far. We purchased an elite license since we use it on every project as a default installation.

PROS

We were able to create an online school registration multi-step form pretty easily and then make modifications based on client feedback, addressing only the steps in the form where changes were needed. The ability to add in additional features like Zapier integration with just a few clicks is the best!

CONS

It's a bit pricey, but in the end well worth it since we probably saved time and $$ not needing additional plugins for certain functions. Formidable has everything covered pretty well!

Reason for choosing Formidable Forms

Available integrations with third parties swayed us.

Reasons for switching to Formidable Forms

Formidable offered much more in terms of functionality and integrations with third parties.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Amazing Formidable Forms

Amazing support... answers within a couple of hours and they are always so helpful!

PROS

The educational and smart layout that makes it both fun and easy to use Formidable Forms, both privately and professionally.

CONS

Sometimes there is functionality behind the scenes that are not so easy to find or understand. I think more example code would help to give new inspiration and ideas on how to use this powerful tool.

Reason for choosing Formidable Forms

I liked Stephanies philosophy and her presentation of her work around Formidable Forms. The different add-ons that was (and are) available was also a big part of my decision.

William

Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Advanced Forms Integration for your WP Sites

Fantastic

PROS

The ability to have so much customization from the ability to build out forms, views, reporting, etc. Support is fantastic as well.

CONS

Any plugin/product could always update or add. We have no issues and Formidable Forms continues to update and add new innovative add-ons though out their updates.

Reason for choosing Formidable Forms

We felt Formidable Forms integration with other products had a definitive advantage over the competition.

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

The Best WordPress Form Builder

It has been a smooth ride with formidable forms. I've built so many projects with this system and I'll continue to use it until I know otherwise.

PROS

Formidable forms is the most sophisticated and customizable WordPress Form plugin I've ever used. You can practically build any kind of project with this plugin, no matter how big or small.

CONS

The plugin some times is unstable when new updates are available.

Reasons for switching to Formidable Forms

Gravity forms is not user-friendly and not so easy to use.

Anonymous

2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed December 2021

Very useful plugin for creating powerful forms in WordPress

This plugin allows me to create everything from contact and ordering forms to surveys.

PROS

I was looking for a WordPress form builder for my new website and saw Formidable Forms. It is by far the best form builder I have ever used. It has all the features I wanted and more. My site now looks more professional with all these great features!

CONS

I've been using Formidable Forms for quite a few years now and it's a great WordPress form builder. Its only drawback is the price. This app is very expensive and there are now cheaper form builders on the market.

Reason for choosing Formidable Forms

I'm used to working with Formidable Forms and the plugin has all the functionality I need

Jeannine

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Powerful, flexible form builder with outstanding customer support

PROS

Formidable lets me build just about any kind of form system I (or my clients) can dream up--and they're adding new features all the time, based on user feedback. I have used several other big-name form builders for WordPress and Formidable has beaten them all. Their support forum and individual tickets are without equal. They work with me endlessly to figure out how to implement my project, even if I add a few new twists. Most recently, they helped me build a class registration system that accepts individualized information about each student in group registrations; auto-calculates different prices based on coupons and the number of users; integrates well with PayPal; generates both complex reports for me on the backend and simple, easy-to-read front-end reports for those running the courses, many of whom are computer-phobic. Formidable also let me create a complex conditional-logic form with multiple built-in paths. Can you tell I'm a fan? I pay for the software and receive nothing for this review except the satisfaction of helping a plugin and company that I like.

CONS

With power comes complexity, and several of the more convoluted forms have required a bit of PHP--which is not in my skill set. I'd like to have more of the standard code snippets turned into automatic features but, in the meantime, many snippets are posted in the forum and online help and, representatives will also help with much of the customization. In five years of using Formidable, I've only had to turn to outside help once (and that was a family friend, so it wasn't an enormously complicated project--just beyond me.

Brent

Non-Profit Organization Management, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

We've used Formidable Forms since version 1 many years ago. It's my go-to as a designer!

Coding forms by hand is rough. Why re-invent the wheel? Especially with this plugin that allows rapid creation in a drag-drop interface, with reporting, exporting entries to CSVs, custom form actions for emailing people, custom reporting, etc... The depth of this plugin is up with the most thorough ones I've ever seen. The team did great on this and it's been fun to see it grow over the years.

PROS

The drag and drop interface for creating forms makes it super simple, but it can be as complex as you want it to be when you get into paginating, conditional fields that only appear when needed, and can even double as a basic shopping cart adding up totals and integrating with PayPal or other services via the plugins they offer. We've used it from basic RSVP forms, to complex Health Care Plan selections for entire companies. The system is flexible and a great framework to build with. The support is top notch as well! I've been impressed with the speed and responses of the staff on numerous occasions. Like I said in the title, long time user, big fan! This is easily in my top 5 Wordpress Plugin bag and it honestly makes other forms plugins look silly when I see them.

CONS

The ONLY thing I wish it could do was more complex math... but we're talking conditional multiplication or adding together of multiple subtotals of other fields... Things that most users will never run into! And honestly it may be able to handle some of that now as I haven't looked in a while.

Karl

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Absolutely fantastic form plugin.

PROS

The plugin itself comes ready-to-use out of the box, it is incredibly user-friendly, and offers so many useful features. We especially enjoy the conditional logic and multi-step form tools, as it helps streamline our clients' quoting processes.

CONS

The only con that I've stumbled upon since I started using Formidable is the lack of support for Recaptcha v3. In our business' experience, Google ReCaptcha v3 is the most advanced and most performing captcha tool, and had the best impact on controlling form spam for our many clients.

Reasons for switching to Formidable Forms

The lack of dynamism, of functions, and overall care for their plugin.

Abby

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Formidable Forms creates endless possibilities in WordPress

I've been impressed time and time again with all the things I'm able to achieve with Formidable forms. They're a small family-owned company and I'm proud to support them.

PROS

I'm able to create so many customized solutions for clients with Formidables features. You can have front-end forms that create a post, mapping the fields together in a custom post type. They're also adding and improving their functionality constantly too. They're actually trying, which is more than I can say for a lot of the big plugin companies.

CONS

It does take a little getting used to. The way the settings and options are laid out are just a little different, so you do actually have to think, but it'll become 2nd nature after a while. The Search function in their Knowledgebase isn't the greatest, so just use Google to help you find what you're looking for.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2022

Best Form Builder Plugin I found on WordPress

5-star. It's the best, even better than WP Form and Fluentform. Will always recommend this to my client and friend if they asked about form builder plugin.

PROS

I like how flexible and customizable it is. I really appreciate how it also include the automation features which is a huge time saver and productivity tools.

CONS

Nothing much really. Just that it would be even better if you could provide varied design style for different devices so I can make the form look mobile responsive

Reasons for switching to Formidable Forms

WP Form free plan is useless. It doesn't allow a review of the entries submitted. Formidable form has a lot more amazing features even for the free plan.

Mark

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Formidable Forms is Formidable

I have used Formidable Forms for user management, data collection, and data analysis. I built an entire vendor bidding, grantee application, and product ordering system for a $2+ million dollar Cal-OES subgrant system and Formidable Forms was a solid, stable foundation.

PROS

Formidable Forms is the most feature-rich WordPress form builder I've found (and I have looked, long and hard). Easy to use, flexible, and cost-effective.

CONS

Documentation could be better organized and more examples would help.

Lori

Retail, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Easy to build complex, logic driven forms

I love it. It does most of what I need and each year there are great improvement.

PROS

Formidable Forms lets us create complex, multi step forms easily. Conversational Forms feature allows us to guide the customer through what would look overwhelming on one page.

CONS

Customer support always delivers quality answers with 24 hours, but I would like a chat available during business hours to get help quickly or answer a short question.

Reason for choosing Formidable Forms

I tried the free version and found it easy to understand and use.

Eric

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Great service, always amazed at all possibilities

PROS

ease of use, excellent support, takes building wordpress to another level. makes it possible to create forms and views for experienced developers and beginners

CONS

I really would not know what to say here.. I tested a couple of other form plugins like Gravityforms, but never found a better one then Formidable pro

Anonymous

1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

It turns WordPress into a business tool.

Personally, I use it to make my website more useful as a business site, but I have hundreds of customers who have allowed me to use this plugin to make their websites more useful for business as well.

PROS

I like the simplicity of being able to create forms and add them to my site. I can easily modify these forms once they have been added and can insert them anywhere in WordPress.

CONS

What I don't like is that I'm often left wondering why some things aren't easier to do when most of them are. For example, I'd like to be able to easily hide the Submit button at times and make it appear conditionally, but that requires extra coding which I am not fond of doing.

Abigail

E-Learning, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

I wouldn't be able to run my business without this!

Great! Their support is incredible - they answer the simplest of questions and are very reliable.

PROS

It's diverse possibilities. There's so much you can do with this piece of software!

CONS

That some of the features I use are only available on higher plans. I managed to work around that though by self coding my projects.

Reason for choosing Formidable Forms

For the versatility

Reasons for switching to Formidable Forms

For the versatility

Miriam

Consumer Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Consistent Development, Great Product

PROS

Formidable Forms is super easy to use, the documentation is excellent, and the features keep coming! I love that there is constant development of features, and the customer services is top notch. They really understand their product and have been a great help with understanding new features and how to implement complex forms.

CONS

With the AWeber implementation, it would be awesome to email surveys or polls to AWeber lists directly, or even to just create emails with the forms. Not sure if that's possible with email, but hey, it would be cool! :)

Greg

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Best Forms Plugin... Period!

PROS

My favorite feature is using the conditional forms to have certain options show in a field based upon what was entered in the prior fields. I have 60+ custom conditional forms on a client website and they love how "smart" the forms are. Great job Formidable Forms!

CONS

Honestly, I have yet to find something that I can't do with Formidable Forms.

Shaleed

Internet, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Great All-In-One plugin.

The learning process is still ongoing, but the support and documentation is there! A+

PROS

This plugin offers so much features to that allows it to be used to perform many actions. I love the fact that it works dynamically to output directory content.

CONS

The price is somewhat for the average user but overall worth the investment.

Saro

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Best online database creator i've ever stumbled upon

I am able to use my current hosting to operate my organization's databases and not pay 3rd party services monthly expensive fees to do the same job. My organizations entire operations are powered using formidable forms.

PROS

The functions and ease of creation allows you to create a simple or a complex comprehensive database on your website, I currently use it to manage my organization.

CONS

Currently, the dynamic fields cannot be filtered using a lookup feature which only works for lookup fields, but I believe this can be added in future upgrades.ղ

Donal

Consumer Services, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

Great Product

Allowing people to use complex forms.

PROS

How easy it is to make a form. I like that you can make a professional looking form in minutes.

CONS

There is a steep learning curve. There is a lot of information on the internet but they should have more full fleshed out examples.

Showing 1 - 25 of 91 Reviews