All Formidable Forms Reviews
1-25 of 91 Reviews
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Randy J
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Best WordPress Form Builder
Overall we've stayed with Formidable because of their support and functionality. I've tried others and nothing yet compares to the team and product of Formidable Forms as of yet.
PROSAs a WordPress developer, I shopped and compared many form builders and landed with Formidable Forms. I've been using Formidable Forms for about 4 years now on all our websites and enjoy the ease of use and functionality for customization when a specialty form is needed. Their customer service and support is great as well.
CONSI wish they had encryption so we can do medical submissions.
Michael
Internet, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
Top Forms Builder For Making Web and Mobile Apps on WordPress
Formidable Forms has helped solved every single forms-based challenge - from simple lead gen and contact forms, through complex business workflows.
PROSThe built-in features for creating custom forms-based business applications are the best.
CONSSome of the documentation on the most advanced features is sometimes difficult to get through, but that's easily overcome through the generous support offered by expert advanced users in the Formidable Community.
Reason for choosing Formidable Forms
Formidable Forms quickly set itself apart with its powerful third-party integrations, native report building features, workflow/automation capabilities and its API.
Reasons for switching to Formidable Forms
I kept looking for the best *native, built-in* features and functionality for building web applications. Once I found Formidable Forms, I've nenver looked back.
Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed March 2023
Great product, but support isn't always helpful
Mostly positive, until support is needed.
PROSRelatively easy to use, with a lot of advanced features. It's great but overkill for what most users will need from a forms plugin.
CONSSupport was difficult to work with when I did have issues. They would send back solutions unrelated to my issues, if I send downloads or videos as reference they would not watch or download them before answering me, and multiple times their solution was "don't use other plugins." I've only had to contact them a couple times in two years and both times I got the same representative, so hopefully it's not a company-wide issue.It's really a shame, because I love the plugin itself, but that kind of support doesn't give me a lot of confidence when it comes to using it on client sites. Hopefully they can get those issues under control, it has a lot of potential if so!
Reason for choosing Formidable Forms
Formidable was faster and easier to setup than Gravity forms, with better first party features. WSforms was not as mature of a product when I was doing my evaluations 2 years ago, but I've heard a lot of great things about that and will be re-evaluating what plugin to use in the next couple months.
Reasons for switching to Formidable Forms
Needed more features.
Vendor Response
Hello. I'm very sorry to hear you had a negative experience with support. We pride ourselves on providing top-notch support, so I would really appreciate the opportunity to make it right. However, I don't have a way to locate your support tickets since this review is anonymous. It would be great if you could respond to the email notification so we can to more to make sure every experience with anyone on our team is great in the future.
Replied March 2023
Albert
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
Great WordPress form plugin with features and templates galore
Countless templates, integrations with API, Zapier, AI, and more! It even handles calculations, signatures, payments, uploads, and DIY applications. You can make a web application with this.
CONSThe free version of the software is very average. You are forced to upgrade to get any usability out of it.
Reasons for switching to Formidable Forms
More functionality, extensions, and styling.
Jonathan
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Conditional action hooks make this the best form plugin for WordPress
Overall, Formidable Forms has been my go-to form builder for the last 7 years. I switched from a competitor because while their feature set was more robust, Formidable had a more modern feel and was easier to work with as a developer.
PROSNot only is the drag-n-drop interface super easy to work with, but the included fields almost always meet my needs. The included actions that can be triggered on successful form submission, while not exhaustive, usually meet the requirements of my projects. There are plenty of add-ons that help to meet the needs if one of the built-in ones doesn't.
CONSOne thing I feel is missing from this plugin is advanced conditional field values. When using a form to try to create a quiz that scored users based on their overall answers, it was difficult to add those form values together and redirect to an appropriate success page base on the total of all fields.
Reason for choosing Formidable Forms
In the end, Formidable was easier to work with as a developer and provided a fuller feature set for the cost than the competition. Form Actions was probably the biggest selling point for me early on. They are amazing.
Ignacio
Design, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Online registrations made easy
Great so far. We purchased an elite license since we use it on every project as a default installation.
PROSWe were able to create an online school registration multi-step form pretty easily and then make modifications based on client feedback, addressing only the steps in the form where changes were needed. The ability to add in additional features like Zapier integration with just a few clicks is the best!
CONSIt's a bit pricey, but in the end well worth it since we probably saved time and $$ not needing additional plugins for certain functions. Formidable has everything covered pretty well!
Reason for choosing Formidable Forms
Available integrations with third parties swayed us.
Reasons for switching to Formidable Forms
Formidable offered much more in terms of functionality and integrations with third parties.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Amazing Formidable Forms
Amazing support... answers within a couple of hours and they are always so helpful!
PROSThe educational and smart layout that makes it both fun and easy to use Formidable Forms, both privately and professionally.
CONSSometimes there is functionality behind the scenes that are not so easy to find or understand. I think more example code would help to give new inspiration and ideas on how to use this powerful tool.
Reason for choosing Formidable Forms
I liked Stephanies philosophy and her presentation of her work around Formidable Forms. The different add-ons that was (and are) available was also a big part of my decision.
William
Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Advanced Forms Integration for your WP Sites
Fantastic
PROSThe ability to have so much customization from the ability to build out forms, views, reporting, etc. Support is fantastic as well.
CONSAny plugin/product could always update or add. We have no issues and Formidable Forms continues to update and add new innovative add-ons though out their updates.
Reason for choosing Formidable Forms
We felt Formidable Forms integration with other products had a definitive advantage over the competition.
Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
The Best WordPress Form Builder
It has been a smooth ride with formidable forms. I've built so many projects with this system and I'll continue to use it until I know otherwise.
PROSFormidable forms is the most sophisticated and customizable WordPress Form plugin I've ever used. You can practically build any kind of project with this plugin, no matter how big or small.
CONSThe plugin some times is unstable when new updates are available.
Reasons for switching to Formidable Forms
Gravity forms is not user-friendly and not so easy to use.
Anonymous
2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed December 2021
Very useful plugin for creating powerful forms in WordPress
This plugin allows me to create everything from contact and ordering forms to surveys.
PROSI was looking for a WordPress form builder for my new website and saw Formidable Forms. It is by far the best form builder I have ever used. It has all the features I wanted and more. My site now looks more professional with all these great features!
CONSI've been using Formidable Forms for quite a few years now and it's a great WordPress form builder. Its only drawback is the price. This app is very expensive and there are now cheaper form builders on the market.
Reason for choosing Formidable Forms
I'm used to working with Formidable Forms and the plugin has all the functionality I need
Jeannine
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Powerful, flexible form builder with outstanding customer support
Formidable lets me build just about any kind of form system I (or my clients) can dream up--and they're adding new features all the time, based on user feedback. I have used several other big-name form builders for WordPress and Formidable has beaten them all. Their support forum and individual tickets are without equal. They work with me endlessly to figure out how to implement my project, even if I add a few new twists. Most recently, they helped me build a class registration system that accepts individualized information about each student in group registrations; auto-calculates different prices based on coupons and the number of users; integrates well with PayPal; generates both complex reports for me on the backend and simple, easy-to-read front-end reports for those running the courses, many of whom are computer-phobic. Formidable also let me create a complex conditional-logic form with multiple built-in paths. Can you tell I'm a fan? I pay for the software and receive nothing for this review except the satisfaction of helping a plugin and company that I like.
CONSWith power comes complexity, and several of the more convoluted forms have required a bit of PHP--which is not in my skill set. I'd like to have more of the standard code snippets turned into automatic features but, in the meantime, many snippets are posted in the forum and online help and, representatives will also help with much of the customization. In five years of using Formidable, I've only had to turn to outside help once (and that was a family friend, so it wasn't an enormously complicated project--just beyond me.
Brent
Non-Profit Organization Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
We've used Formidable Forms since version 1 many years ago. It's my go-to as a designer!
Coding forms by hand is rough. Why re-invent the wheel? Especially with this plugin that allows rapid creation in a drag-drop interface, with reporting, exporting entries to CSVs, custom form actions for emailing people, custom reporting, etc... The depth of this plugin is up with the most thorough ones I've ever seen. The team did great on this and it's been fun to see it grow over the years.
PROSThe drag and drop interface for creating forms makes it super simple, but it can be as complex as you want it to be when you get into paginating, conditional fields that only appear when needed, and can even double as a basic shopping cart adding up totals and integrating with PayPal or other services via the plugins they offer. We've used it from basic RSVP forms, to complex Health Care Plan selections for entire companies. The system is flexible and a great framework to build with. The support is top notch as well! I've been impressed with the speed and responses of the staff on numerous occasions. Like I said in the title, long time user, big fan! This is easily in my top 5 Wordpress Plugin bag and it honestly makes other forms plugins look silly when I see them.
CONSThe ONLY thing I wish it could do was more complex math... but we're talking conditional multiplication or adding together of multiple subtotals of other fields... Things that most users will never run into! And honestly it may be able to handle some of that now as I haven't looked in a while.
Karl
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Absolutely fantastic form plugin.
The plugin itself comes ready-to-use out of the box, it is incredibly user-friendly, and offers so many useful features. We especially enjoy the conditional logic and multi-step form tools, as it helps streamline our clients' quoting processes.
CONSThe only con that I've stumbled upon since I started using Formidable is the lack of support for Recaptcha v3. In our business' experience, Google ReCaptcha v3 is the most advanced and most performing captcha tool, and had the best impact on controlling form spam for our many clients.
Reasons for switching to Formidable Forms
The lack of dynamism, of functions, and overall care for their plugin.
Abby
Marketing and Advertising, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Formidable Forms creates endless possibilities in WordPress
I've been impressed time and time again with all the things I'm able to achieve with Formidable forms. They're a small family-owned company and I'm proud to support them.
PROSI'm able to create so many customized solutions for clients with Formidables features. You can have front-end forms that create a post, mapping the fields together in a custom post type. They're also adding and improving their functionality constantly too. They're actually trying, which is more than I can say for a lot of the big plugin companies.
CONSIt does take a little getting used to. The way the settings and options are laid out are just a little different, so you do actually have to think, but it'll become 2nd nature after a while. The Search function in their Knowledgebase isn't the greatest, so just use Google to help you find what you're looking for.
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2022
Best Form Builder Plugin I found on WordPress
5-star. It's the best, even better than WP Form and Fluentform. Will always recommend this to my client and friend if they asked about form builder plugin.
PROSI like how flexible and customizable it is. I really appreciate how it also include the automation features which is a huge time saver and productivity tools.
CONSNothing much really. Just that it would be even better if you could provide varied design style for different devices so I can make the form look mobile responsive
Reasons for switching to Formidable Forms
WP Form free plan is useless. It doesn't allow a review of the entries submitted. Formidable form has a lot more amazing features even for the free plan.
Mark
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Formidable Forms is Formidable
I have used Formidable Forms for user management, data collection, and data analysis. I built an entire vendor bidding, grantee application, and product ordering system for a $2+ million dollar Cal-OES subgrant system and Formidable Forms was a solid, stable foundation.
PROSFormidable Forms is the most feature-rich WordPress form builder I've found (and I have looked, long and hard). Easy to use, flexible, and cost-effective.
CONSDocumentation could be better organized and more examples would help.
Lori
Retail, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
Easy to build complex, logic driven forms
I love it. It does most of what I need and each year there are great improvement.
PROSFormidable Forms lets us create complex, multi step forms easily. Conversational Forms feature allows us to guide the customer through what would look overwhelming on one page.
CONSCustomer support always delivers quality answers with 24 hours, but I would like a chat available during business hours to get help quickly or answer a short question.
Reason for choosing Formidable Forms
I tried the free version and found it easy to understand and use.
Eric
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Great service, always amazed at all possibilities
ease of use, excellent support, takes building wordpress to another level. makes it possible to create forms and views for experienced developers and beginners
CONSI really would not know what to say here.. I tested a couple of other form plugins like Gravityforms, but never found a better one then Formidable pro
Anonymous
1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
It turns WordPress into a business tool.
Personally, I use it to make my website more useful as a business site, but I have hundreds of customers who have allowed me to use this plugin to make their websites more useful for business as well.
PROSI like the simplicity of being able to create forms and add them to my site. I can easily modify these forms once they have been added and can insert them anywhere in WordPress.
CONSWhat I don't like is that I'm often left wondering why some things aren't easier to do when most of them are. For example, I'd like to be able to easily hide the Submit button at times and make it appear conditionally, but that requires extra coding which I am not fond of doing.
Abigail
E-Learning, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
I wouldn't be able to run my business without this!
Great! Their support is incredible - they answer the simplest of questions and are very reliable.
PROSIt's diverse possibilities. There's so much you can do with this piece of software!
CONSThat some of the features I use are only available on higher plans. I managed to work around that though by self coding my projects.
Reason for choosing Formidable Forms
For the versatility
Reasons for switching to Formidable Forms
For the versatility
Miriam
Consumer Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Consistent Development, Great Product
Formidable Forms is super easy to use, the documentation is excellent, and the features keep coming! I love that there is constant development of features, and the customer services is top notch. They really understand their product and have been a great help with understanding new features and how to implement complex forms.
CONSWith the AWeber implementation, it would be awesome to email surveys or polls to AWeber lists directly, or even to just create emails with the forms. Not sure if that's possible with email, but hey, it would be cool! :)
Greg
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Best Forms Plugin... Period!
My favorite feature is using the conditional forms to have certain options show in a field based upon what was entered in the prior fields. I have 60+ custom conditional forms on a client website and they love how "smart" the forms are. Great job Formidable Forms!
CONSHonestly, I have yet to find something that I can't do with Formidable Forms.
Shaleed
Internet, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great All-In-One plugin.
The learning process is still ongoing, but the support and documentation is there! A+
PROSThis plugin offers so much features to that allows it to be used to perform many actions. I love the fact that it works dynamically to output directory content.
CONSThe price is somewhat for the average user but overall worth the investment.
Saro
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Best online database creator i've ever stumbled upon
I am able to use my current hosting to operate my organization's databases and not pay 3rd party services monthly expensive fees to do the same job. My organizations entire operations are powered using formidable forms.
PROSThe functions and ease of creation allows you to create a simple or a complex comprehensive database on your website, I currently use it to manage my organization.
CONSCurrently, the dynamic fields cannot be filtered using a lookup feature which only works for lookup fields, but I believe this can be added in future upgrades.ղ
Donal
Consumer Services, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
Great Product
Allowing people to use complex forms.
PROSHow easy it is to make a form. I like that you can make a professional looking form in minutes.
CONSThere is a steep learning curve. There is a lot of information on the internet but they should have more full fleshed out examples.