Ratings & Reviews

Overall Rating

4.30 / 5 (162)

4.63 / 5 (67)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

December 5, 2019

December 22, 2019

Pros/Cons

  • Pros

  • Clean, easy to user interface. Enough features to still be powerful and handle lots of information, posts, questions, and media.

  • It's easy to use, reliable, and Bloomfire offers great customer support in my experience.

  • Cons

  • navigation seems to be one size fits all. It would be nice to see an web interface for desktop browsers so that things don't have to be so blocky.

  • There isn't anything I dislike per say; I would like to be able to download selected posts into a spreadsheet, however.

  • Pros

  • Easy deploy and very good customer service. The remote sessions help us a lot If you ask for a feather, you get it very shortly. We love it.

  • I like that it was easy to use and kept everyone in both of our offices in touch throughout the day.

  • Cons

  • I don’t have any complaints about the software, it would be great if a few more of the custom features came with the base package

  • Several months ago we had issues w/the program crashing frequently over the course of a week or two but it has been great since then.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots