SpotLite has great visibility in promotion and pricing tracking. I use it with different clients.This used to be a manual process and now I get a centralised view with updates every hour. Promotion tracking is perfect to tap into competitors promo calendars and the frequent updates help us react quickly to competitor price changes and tactics.

My only request for future iterations would be to have APIs available to integrate it with our own internal systems.

Pricing data across a number of products and websites. This saves us 20-30 hours a month of work, and gives us a better resolution of data than we were willing to collect manually (4 times daily updates versus manual once a day checks). The information will help us better understand pricing across different channels.

Spotlite is easy to setup. The reporting is easy to use, with the option to export data allowing us to visualise the information in different ways. There are more comprehensive solutions out there, but they typically require a lot more effort (consulting) to get up and running. If you want to start getting back pricing data quickly, this is a good product

There is no API available yet. An API would allows us to pull the data into our own reporting systems automatically (rather than rely on downloading CSV's, and uploading them to our own systems. I understand an API is on the way.

Ability to hold teams to account on their pricing where the retailer does not report into our existing data collection sets

Easy to use and once set up provides good content. If it were able to be expanded and collect the required amount of data sets and also set up so that links dont break it would be brilliant

It becomes quite cumbersome to keep on top of web pages that are constantly changing. Also one license is limited in its ability to extract the level of products and customers that are required.

Saves hours in monitoring competitors using google or visiting their sites everyday, Easy to use and even easier to communicate with! Spotlite's Customer service truly is 10 out of 10!

one it few flaws is that it has to be programmed sku by sku, site by site. It is unable to simply find a product by sku/upc listed within a site or google.

It helped improve the channel management.

The dashboard is reliable, helpful and impressive with valuable trackability outputs that helps improve the channel sales management but also the pricing strategy.

Monitoring minor players is the area for improvement. There are a few other e-tailers in the region which the sofware could not monitor. Perhaps an indepth dialogue with the client may help the developer to look into these small guys.