See pro's...same. One side plus, when implementing I was blessed with being able to work with the one and only customer executive (smartest guy I know)! Amazing...

This product was easy to stand up, deploy and is very cost effective. Transcepta is the perfect paring for a company that grows through acquisition, needs a technical footprint that includes automation and reduction of touchpoints when processing AP invoices. Transcepta has amazing customer service and caters to the business need. In addition, it's free to your supplier! Adoption for onboarding is absolutely a breeze as a result. No-brainer..

I wish that the product could be more easily deployed outside of the U.S. The big issue that I'm aware of is tax and the different tax requirements from country to country. We explored it's use and it was very expensive to use because of the tax hooks and customization around tax. It's less money to process rest of world invoices through my shared service team in India.

We started off with Transcepta four years back in 2015 with just 17 core suppliers and basic functionality. We did a optimization project in 2017 to make Transcepta the only way US & Canada suppliers submit invoices - today 95% of our invoices come via Transcepta. It's no cost for suppliers to onboard and submit invoices - so they don't mind too. We use limited version of cloud match functionality - works for most situations - some scenarios unique to our company, we complement that with additional code on our integration side. We have struggled with adoption of Transcepta in our international sites - because Transcepta is English only and offers only US hours support, so if a supplier is stuck submitting the invoice or registering, we lose a day due to time zone difference and suppliers usually give up, and requires follow-up.

Easy of Use support is responsive No charge to Suppliers for submitting invoices Cost Effective Good Reporting Great supplier onboarding support

Non US support hours limited Mutli Language portal support missing

I like that the information is available in real time.

The software gives the illusion that when clicking on certain things, relevant information will display. In reality, irrelevant information is displayed instead. When I click on the number of invoices, I would expect to see a list of the actual invoices, not a "business card" for the companies that submitted invoices.

Representative has leveraged transcepta services for the last 10 years and has developed a great business relationship. Transcepta became a part of the representative technology road map to convert incoming paper invoices to an electronic format, which helped to achieve invoice automation goals.

The software allows submitting vendors to utilize many formats to transmit invoices for example, open PDFs, XML, CSV etc.. Also like the collaborative nature of the transcepta team to review and resolve issues as they arise.

Wish there was a better process to communicate when submissions fail. For example, we had two instances where vendor's file submission failed and a couple months passed without the submitting vendor being aware or, the representative team wasn't aware that an incoming file failed in order to help with the communication.

Transcepta's technical/customer support is very responsive to our request. They take care of the onboarding of vendors to the program which is a big help and it is the cornerstone for the program implementation and success.

B2B hands-off automated invoice processing, with the ability to set up rules for the validation of invoices against P.O.'s. Once the interfaces with your ERP system are set-up is a very stable process.

Because is a fixed cost service, the cost per invoice could be high if you don't have a good number of invoices and/or vendors using the Transcepta. This also depends on your internal processes (# of invoices withand without P.O.s) and data completeness in your vendor record (vendor contacts, email addresses, telephone #, etc).