Mouseflow
About Mouseflow
Mouseflow Pricing
Starting price:
$31.00 per year
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Mouseflow
1 - 5 of 115 Reviews
Steve
Internet, 1 employee
Used less than 2 years
OVERALL RATING:
5
Reviewed June 2021
Mouseflow allows us to capture data at a Granular Level this Is Crucial
Robert
Verified reviewer
Arts and Crafts, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Mouseflow: You're Missing Out If You're Not Using It!
Easy set up. Easy integration. Easy to use. Great reports. It's just great.
PROSI have a successful e commerce business selling my original works of art and printed editions. Mouseflow enables me to "see" what users are doing in both recordings and real-time. Its critical in optimizing my site to make sure collectors can locate and purchase what they are looking for. This is the most important analytical tool I have implemented and can't see having a successful online presence without it.
CONSFeatures seem complete. The Friction score is confusing as is the form Interact tag... perhaps I need to read the documentation. I'd also like to have the entry level plan allow 2 websites.
Reason for choosing Mouseflow
Easy set up. Easy integration. Easy to use. It's just great.
Vendor Response
Hello Robert, Thank you for taking the time to review us. We appreciate your feedback too. If you run into any issues, please fire up a chat inside the app and support will be right with you to guide you. See you around!
Replied February 2021
Shivendra
Information Technology and Services, 10,000+ employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Great tool to plugin to understand user reaction on web site
Greta tool . I loved it and it overall helped to increase the traffic by knowing user interactions behavior . Easy to use and can be plugged in in few min. Licensing is also moderate is worth using it. i recommend it for online marketing .
PROSMouseflow tool is easy to plugin into web site with little effort. Admin Portal helps us to see many kind of reports like Session replay ,Visitor details , click behavior etc. Apart from that it provides many other information like browser, device, geographic information, Time spent which helps business to understand users behavior and improve overall experience . Configuring funnel and using to analysis also a great feature
CONSOverall is good experience , however I think for small marketing client licensing is little at high side. Apart from that looks good to me
Reasons for switching to Mouseflow
Not all the features which we were looking for
Vendor Response
Hi Shivendra, Thank you very much for sharing your Mouseflow experience on Capterra. We'd love to explore more of our partnership options with you. Could you please email us at partners@mouseflow.com? We look forward to hearing back from you.
Replied August 2021
David
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
Just an overall sotfware
If you just have an overall expirience and slow software you can choose Mouseflow, I wouldn't recommend this to a friend never.
PROSThey recording system is good with proper stadistics
CONSThe filters to search data are very dificult to use, and have mane outstanding problems, sometimes we can't see the recordings for hours, and is also pretty slow
Vendor Response
Hi David, Thanks so much for taking the time to review Mouseflow. Since your review we have re-designed the filters and added significant more flexibility. I encourage you to sign-up for a new free trial and review a the improvements introduced into Mouseflow.
Replied January 2020
Ghislaine
Business Supplies and Equipment, 201-500 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Easy to use tracking software
Mouseflow gives a good insight into the website visitors movements on our pages. This helps us to improve pages and page flows.
PROSI like to possibility to define which page flows you are interested in afterwards - you don't have to wait for results.
CONSCannot think of what I don't like about this software
Reasons for switching to Mouseflow
Hotjar had a negative effect on website speed. And you have to pre-define what pages or flows you want to follow and then wait for the results.
Vendor Response
Hello Ghislaine, Thank you for sharing your review :). We are glad to have you! We know how important site speed is, so we have made Mouseflow so that it doesn't have a negative effect on it. As we record all your website visits, your data becomes available very fast so that you can jump right in. Have you tried funnels and forms? You can build these retroactively so you don't have to remember to set them up either ;). We are around if you need us. Just fire up a chat inside the app and we'll be right with you. See you soon!
Replied January 2021