Google Docs

RATING:

4.7

(28129)

About Google Docs

Google Docs is a web-based document management application designed to help users create and edit documents in real-time. The platform allows employees to collaborate with internal and external stakeholders, add comments and access custom templates for resumes and project reports via a unified portal. Google Docs offers a variety of features such as activity tracking, data export, document generation, file sharing, secure data storage, project management and more. It enables professionals to format text and paragraphs, embed photos, add links and modify fonts. Additionally, it lets managers highlight text, accept or reject suggestions and interact with other users using the chat functionality. Google Docs is available to users for free and on monthly subscriptions. Su...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Google Docs Pricing

Professional office suite with 30GB storage

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Available

Google Docs file

Google Docs Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Google Docs

1 - 5 of 28,001 Reviews

Sarah

Education Management, 1,001 - 5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

Docs in K-12

User Profile

Ho'omana Nathan

Verified reviewer

Higher Education, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Not perfect as a word processor, but the gold standard for collaboration

Google Docs is the gold standard for document collaboration and sharing. You can send a link so that everyone always sees the latest file (instead of emails bouncing back and forth), you can give and get and accept feedback. Word is the better processor, but OneDrive is unreliable at best for filesharing and the collaborative features in OneDrive are just awful. For anything that will be seen by anyone but me, Google Docs is all I use.

PROS

Google Docs makes it SO easy to collaborate with others on documents, give, request, and incorporate comments, and share files that can be updated in realtime. For collaboration and sharing, Google Docs is the only platform I use.

CONS

As a word processor, it doesn't have all the great features that Word has. It's not ideal for creating a new document if you need a lot of formatting options (ESPECIALLY tables, which are a nightmare in Docs). Luckily, you can always just upload a document you've created in Word to Docs and it does a pretty good job keeping formatting.

Reasons for switching to Google Docs

OneDrive's file sharing rarely works (I think there's something wrong with their 1drv.ms domain), and even when it does, collaboration is nonexistent/awful in Word. I gave up trying to share and collaborate through Word directly a long time ago.

Margaret

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2023

Google Docs in the HS

PROS

I love how easy it is to collaborate and share with my co-workers or students.

CONS

I would like to option to include talk to text that is easier to find.

Reasons for switching to Google Docs

our school switched from MS to Google and since I use mostly google the move was seamless.

Soon Kit

Banking, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed March 2024

Default File sharing with most organisational network

Good. User interface for folder management can improve.

PROS

Easy to use and link with different users around the world.

CONS

IT may not work with some VPN / network.

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2019

Certainly performing well...

While the program isn't perfect, Google Docs is by far the most easily accessible and widely used word editing programs. It excels at what it needs to do, but lacks on what it could do.

PROS

To start, Docs get's everything you need done. Editing, typing, sharing—it's all easily done. In a school or work environment, the commenting mode and ability to share documents easily makes working extremely efficient. In comparison, a traditional document editor would require you to manually send the file, have the other party edit it, then send it back. In docs, being able to instantly see any edits or comments another person makes is a huge time-saver. Docs is also extremely compatible with other types of files, and even can transcribe PDF files. It's also capable of converting your current doc into other formats, which is helpful since you won't have to use a third-party website/application to do so. While being a common feature in other editing programs, the auto save feature is handy, as it saves every time a change is made, even if it's just a single letter. On top of that, Docs also stores previous versions of your document, which I personally found very useful when back-referencing older revisions of essays and other papers. Lastly, Docs runs constant grammar and spelling checks, which is great for when you are typing in a rush and misspell a word or type something out awkwardly. Not only that, but the detection is always improving, and is even able to detect proper nouns (like names) and recognize that they aren't spelled wrong because they are meant to be spelled that way.

CONS

Despite it's strengths, Google Docs holds a few annoying points. A major disappointment lies in the lack of font support. While some of the major, non-standard fonts like IBM Plex Sans are available, a majority of the fonts that are available aren't well-known or widely used, which led me to using the same 4-5 fonts over and over again. There is no option to add third-party fonts either, which isn't ideal for those of us that have a selection of them on our computers. Despite Doc's simple design, it's actually a huge resource hog for both internet bandwidth and RAM. While it may not be noticeable on a decent computer, it's especially noticeable on computers that aren't from the last 4 years or so. Loading Docs onto my laptop from a few years ago brought it to its knees, and forced me to use an alternative. While Docs has plenty of shortcuts for its most commonly used tools, not every tool has a shortcut. On top of that, there are no options to bind our own shortcuts to a tool, which is a huge problem for those of us that have to write heavily formatted, non-traditional styled documents. Lastly, table creation and editing in Docs is still yet to be ideal. Each line in a table is treated as a separate line, meaning that you have to either edit each line or all the lines at once, which makes it inconvenient to create visually appealing tables.