About Airtable

Airtable is a cloud-based project management solution targeting small to midsize businesses as well as departments within larger companies. This system focuses primarily on data organization and collaboration.

The system uses a spreadsheet format to organize data. Related data can be linked together; for example, contacts can be linked to their companies or inventory items can be linked to their vendors.

Airtable is compatible with multiple devices. On desktop computers, users see data in a spreadsheet format, while on mobile devices, data can be viewed as tappable cards. On both devices, users can add and remove data, attach files and share tables.

Airtable integrates services such as Dropbox, Box, Evernote and Google Drive. Tables in this so...


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Supported Operating System(s):

Web browser (OS agnostic)

1,058 Reviews of Airtable

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(760)

760

4 stars

(258)

258

3 stars

(32)

32

2 stars

(6)

6

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1058 results

December 2019

Steve from Focus on the Family

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

December 2019

Only limited by your time and creativity

We have about 10 different business processes that we track in Airtable. It's amazing how flexible it is, and the overall experience has been extremely smooth. It's especially easy to get new users up to speed quickly because of how intuitive the Airtable is, which is an especially difficult feat given how extensively you can customize everything. They have a great online help and video training as well.

Pros

Airtable brings actual structure to our working environment. We use for a team of 15 to track tasks, projects, and even for lightweight documentation of work done or where stuff is. I really like the flexibility and the ability to create just about anything with it and still make the finished product look nice. The UI is what people first comment on when I invite them to our shared set of bases--either "it looks great" or "this is easy" or something like that. I especially love the integration with Zapier so that if you need to go outside an Airtable base, you probably won't have to do manual entry--it can sync with your other app.

Cons

With the free version, you will hit the record limit will pretty easily. I wish they had a lower-priced plan that was above the free version, but below their much more expensive tiers. A second huge miss is that there was really no way to do rich text. That severely limits the usefulness for using Airtable as any kind of repository for content or anything like that. Basically you convert everything to HTML markup and store it as plain text in Airtable, but like I said they have promised to fix this . . .

Reasons for Choosing Airtable

We love the wide-spread support and integrations for Airtable. That made moving to it quite simple and we thought it would be much easier than any other competing product.

May 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2020

Completely indispensable for us!

Despite it's cost and some features we'd still like to see, Airtable is an absolute no-brainer for us. We can track our constituents and their engagement so much more easily than with Excel or a random CRM that doesn't really match our needs. I also have moved most of my content planning, resource banking, quote caching, and attendance taking to Airtable. It's honestly SO multifunctional!

Pros

First: It's a database that is actually aesthetically attractive. AND it's easier to use and manipulate than Excel. AND you can custom build what you need, rather than finagling a pre-built CRM for your specific needs. Also all of the different visual ways of looking at the data/records are key.

Cons

There are some features that are still lacking. Like the ability to read what's in a cell and do something with that information. It's also quite expensive, especially for a non-profit like us.

Reasons for Choosing Airtable

Raiser's Edge didn't really match our needs for very detailed and specific data collection. It also wouldn't have been as easy to onboard all of our staff, as queries and reports are a bit more difficult and less intuitive to run than simply sorting on Airtable or filtering.

October 2020

Damian from Westlynn Baptist Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2020

Fully customizable database

We use it to manage almost every single area of our weekly running. Leaders update their group's attendance online, people submit their details and photo online and as mentioned above we use it from COVID-19 health checks and contact tracing.

Pros

When the pandemic hit, within a few weeks, we had a custom-made solution which allowed members to do the health check from home and sign in and out of venues all using a QR code or weblink. We now have a COVID protocol with contact tracing and have been infection free for 5 months thanks to our AirTable App which does health checks from home and contact tracing also.

Cons

As a charity with many volunteers, if we used the paid version, it would be very expensive. We are using the free tier at the moment but will need to upgrade soon.

Reasons for Choosing Airtable

It is customizable the the use of controlled vocabulary and ease of linking different tables within bases is really great as we didn't have to teach volunteers how to use it - we just did some online tutorials and we already have 80% adoption rate which is not bad considering some have just gone online during this pandemic!

July 2018

Anonymous

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

1.0

July 2018

Airtable is one to watch in the future

Airtable has very specific uses that would be hard to replicate anywhere else with another piece of software. It has many flaws and drawbacks, but once you accept them (and find ways to circumvent them) it can be quite a handy and interesting piece of software.

Pros

When I first started to use Airtable, I came away deeply frustrated with it's usability. It's sometimes slow, straightly obtuse to use and has many "pending features" that would be extremely helpful for some of the simplest of tasks. However, there came a time when I had to organise a league table for a tournament over the internet, and all of sudden, Airtable clicked. What Airtable is good at is creating a database of entries for a specific use, so for example, making an internet registration form where a user can enter data and "register" their interest in a particular thing is so quick and easy to do. I created an application form which auto stored the data into a highly organised table that I could then use however I wanted (I created a league table from the registered users with ease and shared the results of the league as the scoring progressed) - all via the internet, I don't know of a way that I could have achieved this without AirTable, Google Docs would have been a possible solution, but Airtable allows you to add attachments easily (so images, etc) as well as allowing you to manipulate (And hide) data in any way you can think of using Rollups and Lookups - two of it's most powerful features. Once you get used to it, Airtable becomes useful, and I can see myself using it again and again when I want to organise a very specific and distributed task on the internet.

Cons

Don't think this is Excel in a different disguise, it's not, it's not as adaptable and not as powerful as Excel. You couldn't use it to track a project or manage a holiday system or anything like that, but creating a full customer list for a newsletter? Yep, easy, that's the kind of thing it DOES do really well. It could use a few more features on the free tier of the software (the paid tier unlocks "blocks" - which is a strange name for plugins, which allow you to view the data in different visual ways but ultimately it's not as well integrated as it should be and therefore has a limited use) Another thing is that Airtables mobile interface is woeful compared to it's desktop version, and for some reason you can't access the desktop website via mobile. I have no idea what compelled them to make this decision but it's something they need to address in the future. The mobile layout is next to useless.

August 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2020

Great project management software with add-ons

Simply put, Airtable allows us to be more productive and organized. We can do more and track our progress easily.

Pros

Our team loves Airtable and uses it in several ways (tracking and assigning projects, collecting data, communications requests) and it's agile and easy to use across the board. We love the multiple views and ability to connect records across a base.

Cons

You pay by user per workspace, so that means if you have teams that work in more than one area, you would need to pay for them twice. Additionally, you can connect items within a base, but you currently cannot connect bases.

Reasons for Choosing Airtable

Airtable allows for multiple views (spreadsheet/grid, Kanban etc) and users can choose the view that suits them best. Airtable blocks are great for adding in additional features, and they are continually improving the product and adding new features.