Jira

RATING:

4.4

(13000)

About Jira

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow. Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps. A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, o...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Jira Pricing

Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users

Starting price: 

$7.75 per month

Free trial: 

Available

Free version: 

Available

Jira roadmap
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Jira Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Jira

1 - 5 of 12,654 Reviews

Jakob

Sports, 11 - 50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed November 2020

Functional and Effective but not Pretty

User Profile

Biniam

Verified reviewer

Computer & Network Security, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

improving cooperation and efficiency

PROS

Mix with an extensive variety of outside devices and administrations, improving cooperation and efficiency

CONS

It can be costly for larger groups or associations, particularly when considering additional items and high-level elements.

Lirim

Food Production, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Great software for people who do Agile projects

Beautiful and excellent. No regret using it since I started.

PROS

So easy to set up a project that involves agile thinking and many teams for a big project. I have used it for multiple projects and I always kept myself on track with alll my projects. I can easily set up the scrum teams and create different boards depending on the project I am working. Automation is easily to set up and saves you a ton of time. Definitely recommend it!

CONS

None. It works flawless for me. No bugs so far.

Tracy

Telecommunications, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed March 2024

Minimum Viable Project Management for Client Success

PROS

The thing I liked most about JIRA was it's focus on supporting software development protocols (as a software business).

CONS

However, the system is clearly not meant for general project management, especially outside of software development, so there are probably better options.

Pratik

Information Technology and Services, 51-200 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

Best collaboration tool

My overall experience with Jira is very nice. I like it a lot.

PROS

I used Jira daily for various purposes such as project management, collaboration of team, Incident management, etc.. I likes it a lot. It is easy to implement and easy to use.

CONS

I don't think there are any cons in this tool as of now.

Reasons for switching to Jira

There are many more feature available in Jira as compared to ServiceNow also it is easy to use.