About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar.

Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time.

Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edi...


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Supported Operating System(s):

Web browser (OS agnostic)

1,995 Reviews of ClickUp

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,492)

1,492

4 stars

(452)

452

3 stars

(42)

42

2 stars

(8)

8

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1995 results

June 2020

Shauna from World Tree Limited

Verified Reviewer

Company Size: 1 employee

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

My new best productivity friend

What's not to love? I started using ClickUp as a way to help organize and provide structure to my day. What originally drew me in was its ability to take tasks and break them down into subtasks (with checklists and notes), to turn tasks into calendar items, and to create task-level estimates that can then be tied back to time tracking (with Harvest integration!). I've since started to recommend it to everyone I know, because it's filled that need *and so much more,* without getting difficult to use.

Pros

I came for the features, I've stayed for the customer support. The ClickUp team is constantly taking (and asking for!) feedback and feature requests *and then acting on those requests.* Their request/bug site is full of requests and a very large portion of them have responses from ClickUp and have been implemented. And they have cracked the challenge of having all these features in an easy-to-use interface.

Cons

I really only have two issues: 1. The browser extension has trouble with any cookie blocking settings, and the official solution is to turn off blocking all third party cookies. That's totally not acceptable, because it defeats the purpose of the setting. There are ways to allow the extension to work without opening that gaping hole, and those solutions need to be made the "official" way and the devs need to find a way to make that not necessary to begin with. 2. The desktop application is Electron. It works, and it's kind of nice to have continuity between the web and desktop app, but I think it would unlock so much more power (and reduce its resource footprint) if they invest in making native-code applications. In this day and age, it's easier than ever to be able to do this, so while it is certainly an investment, I think it's a worthwhile one.

May 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Couldn't Live without Clickup!

Amazing; highly recommended (and we've tried all of the project management tools out there!)

Pros

Clickup is a lifesaver. They say you shouldn't build a product that "does everything" but these developers fly in the face of that logic and WE love it! No app before it has had the flexibility and feature-rich setup that we require, while also being intuitive and user friendly. They are continually adding improvements to an already robust system and I am so impressed with them. We love their goals feature, their extreme flexibility with how to use and view data (kanban, lists, cal, gnatt, timeline, etc.) and their overall vision for project management - we're super fans!

Cons

They can always work on reducing clicks for the user. I'd love for them to really consider priority management and how to make this easier within their system. Also, higher-level planning features within their system would be great!

Reasons for Choosing ClickUp

more features, but also intuitive and easy to use

April 2020

Frederic from REFLEX CES

Company Size: 51-200 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

April 2020

Good tool, but need some improvements

Simple way to see who is doing what. Also easy to request someone for a specific task. Everyone sees resource availability, so arbitration is faster.

Pros

Easy to use. Clear and intuitive interface. Easy to assign tasks for the week and update it. Calendar view is very efficient for planning weeks.

Cons

Limitation for saving views (for Guest AND for Member) in unlimited plan. To get all features we need to upgrade to Business/Enterprise plan and convert Guest to members: way too much expensive. A full import/export (JSON?) feature, not the current limited csv format, could improve compatibility with our internal custom tools. Moving a small bunch of tasks over the time is easy, but moving many tasks is quite annoying.

Reasons for Choosing ClickUp

Free plan let us test features before paying. It seems adapted to our needs.

March 2020

Sagi from emedgene

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

My favorite task management platform

I'm a fan. The task management market is very crowded, and you managed to shine above others in my opinion because of your: 1. Great UX and UI. 2. The usage of Canny for feedback and support - It makes you transparent, and also as a customer, Its great to see your roadmap, and how many people requesting each feature or a bug fix. 3. The custom views + custom fields + the ability to filter every field in the task + goals are powerful features for me, and I feel i can manage and do everything in your platform.

Pros

Everything is customizable, when you wrk with the tasks: Custom fields, Calculated fields, Group by, Filters - Just amazing. Ease of use - For me, it was very intuitive to understand how to work with all the powerful tools in ClickUp, especially the custom views - The ability to save a filtered task view for everyone to see, or for personal use is amazing. Fast updates, and new features.

Cons

The ClickUp team is doing a great job to onboard a new user, or highlight the new features in a new version. I I feel, that the platform is so robust and configurable, that users can get lost, and maybe some of your features will be missed. I'm a technical user, for me it wasn't a problem to work with the platform, but while I on boarded some people on my company, they missed some stuff like: When you are changing the filters, there is a really small popup, that asks the user if they want to save their changes. And not for everyone it was understandable what was the concept of creating and sharing a view with everyone - at the beginning. We have lots of views in the company, and scrolling horizontally, is something I specifically don't like. I think that the different views (for each list) should not be as "Tabs", maybe a dropdown - at least do it if the list has lots of views, and the tabs can host the "Favorite views" - for quick access.

Reasons for Choosing ClickUp

Ease of use Better UI Better task management tools And I like the way you think, about how to manage tasks, like the idea of managing all the company's tasks in one List with tons of views and filtrations.

June 2020

Brenna from Quillsilver Studio

Verified Reviewer

Company Size: 2-10 employees

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Perfect project management system for my small business

It's been great! I really love it, and it quickly became an integral part of my workflow. It's the only platform I've found that offers everything I need without having to find other apps to fill in the cracks. It's really a one-stop solution for my small team. The customer service/outreach team is also great, and they are really responsive to questions and feedback.

Pros

It occupies this unique niche of still having a ton of functionality and granularity, without being unwieldy. We're a small company, just 3 employees, so most of the big project management softwares have features that we don't need at a price point that is too high. ClickUp has every feature that I was looking for to keep myself and my team on track day to day, measure our availability, and forecast out our projects. I've used most of the popular softwares and ClickUp is far the best.

Cons

There is a bit of a learning curve as you learn how the system handles hierarchies and terminology (like "spaces," "lists," "views," and how they're nested) but it only took me about a week to get comfortable with using it. The calendar is occasionally glitchy but this usually resolves quickly.

Reasons for Choosing ClickUp

ClickUp is the only one that had all the features that I wanted at a price point that worked for my company.