FreshCheq

RATING:

4.5

(82)

About FreshCheq

FreshCheq is a cloud-based task management solution that caters to restaurants of various sizes. Features include kitchen management, franchise intranet, percent-compete tracking, quality control and more. FreshCheq allows users to maintain logs for various parameters such as food temperature, food wastage and consistency of the food items. The solution also offers a reporting engine that enables users to generate custom reports, spot trends and make specific business decisions. Additionally, FreshCheq features brand customization capabilities and real-time updates, and it provides users with mobile applications for iOS and Android devices. Services are offered on an annual or monthly subscription basis that includes support via phone, email and live chat...

FreshCheq Pricing

$429/year when paid annually for the first location and $400/year for each additional location.

Starting price: 

$50.00 per month

Free trial: 

Available

Free version: 

Not Available

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FreshCheq Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for FreshCheq

1 - 5 of 82 Reviews

Justin

Restaurants, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

Overall, using FreshCheq has been a positive experience and convenient addition to our business.

It has eliminated all food safety log paperwork. Employees are now excited to use the tablet to do safety logs, rather than bummed about writing it down. Very convenient.

PROS

Eliminates all paper records. Sends text message reminders to users. Easy to configure to fit your business. Multiple reports to break down check/log usage. Portable functionality when used on a tablet. Has a log streak feature to compete with other businesses. Customer support is fast and reliable.

CONS

No app as of yet, so you have to use the web page. This can be troublesome on a tablet. Requires internet access.

Vendor Response

Thank you for your feedback!

Replied February 2018

Tyler

Food & Beverages, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

So far we have had nothing but a great experience with Fresh Cheq. It is super easy to use.

It's a great way to record temperatures for safe food handling!!!

PROS

The ease of use is probably the best quality. It is super simple to record the temperatures, and also to change the things being temped when you need to. For a restaurant like ours that changes the menu every few weeks, this is very hellpful.

CONS

Really the only thing I don't like is that once you type in a temperature there is not a way to go back and change a temperature once recorded. When you have a perfect streak going, it's really sad when you accidentally hit a number a get a failing score for a 14 degree temp, when you meant to type in 144!

Vendor Response

Hi Tyler, thank you for your review. The platform does not allow temps to be changed so that there is a higher level of accountability. But, we don't want you to lose your streaks, so if you type in a temp in error, just reach out to me and I will correct it so that your streak stays intact!

Replied February 2018

Kyle

Food & Beverages, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2019

Great idea

FreshCheq has grown and become more user friendly. I think there are still some design pieces that need to be implemented however they are responsive to change and I can see them ironing out those kinks.

PROS

It’s nice to have the ability to have shift tools in the palm of your hands especially as all aspects of a store seem to be turning that way.

CONS

The reporting system is slow and clunky. It is difficult to utilize the program to fix issues that you see as the only way to “pass” a selection is to say how you fixed it.

Vendor Response

Kyle, Thank you for your perspective. Our team would like to walk you through some new features that may improve your experience. Please contact me and I will set up a time to review reporting. Also, we are working with Buffalo Wild Wings corporate to add some new features that will benefit all FreshCheq customers. Our development pipeline is driven by our customers needs. I look forward to talking with you. Jim

Replied April 2019

Spencer

Restaurants, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed April 2019

Restaurant

It’s really nice and fast. We used to have to do it all by paper and this is more convienant

PROS

No paper trail, allows multiple ppl to use it, can look up how many you have missed

CONS

Need to go on a computer to see what days you have missed. Hard to read it on the phone. If you type in the wrong temp you can’t go back and change it

Vendor Response

Spencer, Thank you. We have added some functionality that will allow you to go back and make a change if you made a mistake on a temperature. Please contact us and we will walk you through the process. Also, we are working on some other functionality we would like to show you. Please come see us at the Pizza Ranch Summer meeting. I am sure you will be impressed. Jim

Replied April 2019

Kirsten

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

We love FeshCheq!

PROS

FreshCheq is very easy to use and has been a huge help to get our temp logs more consistent. I love that it will send you a reminder text before you are about to miss a log. That helps ensure that they get done and are not forgotten about

CONS

If we close due to weather or a holiday, we have to manually turn every log off for the day and then go back and turn them on for the next week. Would be nice if there was an easier way to do that.

Vendor Response

Hi Kirsten, We are working on an easier way to close your logs for the day. We are rolling out some new features next month that I am confident you will be pleased with. Thank you for your review.

Replied February 2018