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Wrike

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view f...Read more about Wrike

4.3 (2605 reviews)

49 recommendations

Adobe Workfront

Adobe Workfront is a collaborative work management solution that addresses the challenges of disconnected teams, siloed tools, and the relentless pace of enterprise work. Workfront includes capabilities to capture and plan, assign...Read more about Adobe Workfront

4.4 (1424 reviews)

47 recommendations

BigTime

BigTime is an online time and billing solution designed to serve professional service firms like accounting, engineering, government contracting, legal and IT services. The integrated solution offers features like time and expense...Read more about BigTime

4.6 (635 reviews)

28 recommendations

WorkOtter

WorkOtter™ is purpose-built, by Project Managers for Project Managers, and helps PM professionals to deliver more successful project outcomes and align their work to the strategic objectives of the organization. Our solution is si...Read more about WorkOtter

4.9 (202 reviews)

21 recommendations

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Striven

Striven is a cloud-based enterprise resource planning (ERP) solution suitable for many industries and organizations of all sizes. It offers features for accounting, inventory management, human resources, customer relationship mana...Read more about Striven

4.8 (116 reviews)

21 recommendations

Project Insight

Project Insight (PI) is award-winning work & project management software that helps companies manage and visualize projects, allocate personnel, streamline accounting, and track what work is being done throughout their entire orga...Read more about Project Insight

4.4 (60 reviews)

20 recommendations

Scoro

Scoro is a comprehensive work management software specifically designed to cater to the unique needs of service businesses that have grown weary of dealing with disjointed systems, unpredictable workloads, and shrinking profit ma...Read more about Scoro

4.6 (234 reviews)

14 recommendations

Workzone

Workzone is a project management solution that offers document management, project collaboration, customizable reporting, resource and task management and time tracking. The software is cloud-based and offers automated emailed rep...Read more about Workzone

4.8 (205 reviews)

7 recommendations

Proggio

Proggio is a project and portfolio management solution for professionals. -No more confusing waterfall charts that scroll endlessly down a page. Instead, understand the full scope of your elaborate portfolio in just one quick sn...Read more about Proggio

4.6 (40 reviews)

5 recommendations

Ravetree

Ravetree is a cloud-based project management solution with integrated resource planning, customer relationship management and time and expense tracking capabilities. The solution helps users manage project workflows, task assignme...Read more about Ravetree

4.3 (21 reviews)

5 recommendations

Smartsheet

Smartsheet is a work execution platform and collaboration tool with a familiar spreadsheet-like interface that helps teams plan, track, and manage projects in real-time. Smartsheet features include a range of project management to...Read more about Smartsheet

4.5 (3189 reviews)

4 recommendations

Jira

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow. Jira enables users to create project r...Read more about Jira

Asana

Asana is a comprehensive project management tool that offers a range of technical features to streamline workflows and enhance collaboration within teams. With its user-friendly interface and robust capabilities, Asana provides or...Read more about Asana

ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolb...Read more about ClickUp

MeisterTask

MeisterTask is a simple and secure project and task management software for organizations of all sizes. The Kanban-style project boards are customizable and can be set up to support any agile workflow. From classic project and t...Read more about MeisterTask

GitLab

GitLab is a cloud-based project management platform that allows software developers to develop and manage codes collaboratively. The platform can be deployed either on-premise or in the cloud. GitLab helps developers manage t...Read more about GitLab

Teamwork.com

Teamwork.com is the only platform with best-in-class client operations combined with easy-to-use project management that teams love. Deliver work on time and on budget, eliminate client chaos, and understand profitability in one p...Read more about Teamwork.com

Bitrix24

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and m...Read more about Bitrix24

JIRA Service Management

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery of ...Read more about JIRA Service Management

Freshservice

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge...Read more about Freshservice

Buyers Guide

Last Updated: March 16, 2023

Project management (PM) software is one of the most popular genres of software among small and midsize businesses (SMBs) and enterprises alike. And among all the PM software buyers we speak with at Software Advice, the largest group (roughly 20 percent) are looking for software to manage their information technology (IT) projects. This shouldn't come as a surprise. After all, IT projects can rival all other business projects in terms of scope, complexity and the number of participants they involve.

IT project management software is a specialized form of PM software. It's designed to mesh well with the tasks, workflows and collaboration methods used by teams that work in IT fields and particularly software development.

This IT project management Buyer's Guide will help software buyers make better purchase decisions. It discusses the following topics and questions:

What Is IT Project Management Software?

Common Features of IT Project Management Tools

Questions to Answer Before You Purchase IT Project Management Software

What Is IT Project Management Software?

General PM software can be used to manage a very wide variety of business projects. Of course, small projects that can be completed in a day by a single person don't typically need much in the way of management. So it's understandable that most companies use PM software for longer-term projects, like those that are expected to take weeks, months or years to complete.

The main purpose of PM software is to increase a company's working efficiency, allowing it to launch, revise and complete projects faster. It accomplishes this by improving the visibility team members have of project as a whole and of its various related components. At the same time, team members can customize how their individual tasks are presented, letting them prioritize their work while still meeting the project's overall timeline and goals.

Project-dashboard-in-Workfront-IT-Project-Management

Project dashboard in Workfront IT Project Management

IT department project management software is simply a specialized form of PM software, so all of the above holds true. Its primary goal is also to increase efficiency, and it does so partly by helping keep all team members on the same page and IT projects on the right track. How does it do this? By using the applications and features highlighted in the following section.

Common Features of IT Project Management Tools

The field of project management software is very wide and includes solutions with varying degrees of customization for the management of IT-specific projects. As with all software purchase decisions, your long-term success will be determined mostly by how well the software aligns with your existing and planned workflows and management goals.

Project planning

Gives an overview of all ongoing projects, providing details on each regarding timelines and deadlines, collaboration, team-member participation and more.

Access control

Gives management the tools needed to control account and team member permissions to specify which users can access, create and change specific PM items.

Deadline alerts

Set up automated alerts based on project deadlines and progress to help team members complete more tasks on time and keep complex projects on schedule.

Charts and timelines

Know the status of any project at a glance. Timeline tools give quick visual representations of project and task statuses with Gantt charts and scrum boards.

Collaboration tools

Provide forums and communication tools (such as chat) with which team members can collaborate on projects in real time, even if in different offices and time zones.

Time and expense tracking

Time and expense tracking tools are especially helpful when using outsourced developers and when billing third-party clients for development work.

Project templates

Reuse common project outlines and workflows, so that they don't need to be created from scratch each time.

File management

File management apps help organize project files, ensuring team members can access files when needed, helping track changes over time and manage permissions.

Request forms

Templated forms for request submission that help ensure requests are monitored, organized and implemented into the correct schedules and workflows.

Remember that vendors name and describe their product features differently. The above list provides a basic outline of features and applications and can be used to begin your search. Alternatively, call our advisors for a free FastStart consultation (844) 680-2046 and we'll help you tick off all the right boxes in 15 minutes or less.

Project-Gantt-chart,-schedule-and-workload-overviews-in-Sciforma-Project-Management

Project Gantt chart, schedule and workload overviews in Sciforma Project Management

Questions to Answer Before You Purchase IT Project Management Software

  • Are you looking for a cloud or on-premise IT project management solution?

    While many vendors still offer on-premise PM solutions, a majority of buyers in the SMB space are opting instead for cloud-deployed solutions, also termed Software-as-a-Service or SaaS. Cloud PM solutions have many advantages, including faster deployment and lower startup costs, easier access (especially for remote workers) and the fact that the vendor handles security and updates for you and behind the scenes.

  • What is your current method of IT project management?

    Companies upgrading existing PM solutions have different requirements and expectations than companies buying for the first time. The most full-featured IT PM solution will not always be the best fit, especially if your team is used to using manual methods (spreadsheets and emails), as are a majority of the buyers we speak with.

Chart:-Current-management-methods-used-by-buyers-we-speak-with

Current management methods used by buyers we speak with

  • Does your company prefer a particular project management methodology?

    Agile, waterfall, scrum and PRINCE2 are a few examples of PM methodologies. Some PM solutions work better with particular methodologies; some can be used more broadly. Ensure that whatever solution you choose will work well with your company's chosen or preferred management tactic.

    Aside from matching your PM methodology, you'll also want to ensure that you choose an IT PM solution that can seamlessly support your team's preferred communication channel, whether that's email, chat, Slack or something else.

Have questions of your own? Give us a call at (844) 680-2046 for a free no-obligation FastStart consultation. A specialist project management advisor will answer your questions and provide you with a shortlist of products to help you narrow down your search.