Paymo

RATING:

4.7

(669)

About Paymo

Paymo is a work and project management software for small teams of up to 20 people. This solution supports remote work and offers project planning, resource scheduling, team collaboration, file proofing, time tracking, and project invoicing within a single suite. Its project management features enable you to create projects, add tasks with multiple assignees, and save them as a template for later use. Then, you can monitor the project progress (time tracked vs. initial budgets) and manage work through one of the four different task views: List, Table, Board, Calendar, and Gantt Chart. Paymo also has a built-in timer, desktop and mobile apps, and accurate timesheets that provide a window into your productivity. Data can be exported later as time reports and shared with...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Paymo Pricing

Free - basic tools for personal use (maximum 1 user); Starter - complete suite for freelancers (maximum 1 user): $5.95/user/month; Small Office - for small teams & departments: $11.95/user/month; Business - for medium & large teams: $24.95/user/month; Discounted pricing available for annual billing.

Starting price: 

$5.90 per month

Free trial: 

Available

Free version: 

Available

Kanban View
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Paymo Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Paymo

1 - 5 of 642 Reviews

Adam

Information Technology and Services, 1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2024

Paymo Review: Paymo is my essential app for managing my business

User Profile

Jonathan

Verified reviewer

Restaurants, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Platform with great features

The tracking times are perfect and it helps me a lot to have exact control of my hours worked, it always works well with every tool I use for my daily work

PROS

With Paymo it has been easier to create invoices in a more professional and faster way without much effort. I also like the time tracking that the platform manages for us, where the total hours worked are shown and thus generate the hours of I work to report to my boss. Its time to learn how to use all the tools was actually very easy without extensive training, all its functions have been perfect for the use I need

CONS

In all the time I have been using Paymo I do not remember a single time that it has failed or had connection, configuration or other problems, in my experience it has been very good

Gerald

Architecture & Planning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Good value for money

Overall a great app to use. We successfully manage a small team of 9 with the feature set and get good feature development feedback

PROS

Value for money, ease of set-up, timesheet format, project overview dashboard, Feature roadmap & community feedback forum

CONS

Sub-task handling, Task editor side-panel, Task template handling, Lack of project stage functionality option

Reason for choosing Paymo

Best timesheet handling. Excellent project overview dashboard

Reasons for switching to Paymo

Very difficult to manage and difficult for staff to use

Fernando

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed March 2024

Useful for timetracking

PROS

the ease of time tracking and creating reports

CONS

I don't need many functions and I can't block the timesheets, I risk that the employees change the hours after I have done the reports. Paymo is not integrated with asana, we use Asana for task management and instagantt for gantt, and we have to copy task from asana to paymo. Asana is easier to use for managing tasks

Reason for choosing Paymo

Initially for the price, but the price increased in time!

Vendor Response

Thank you for the review Fernando, we appreciate it. An approval and lock option for timesheets is something that we plan to add. We don't integrate with Asana because we have our own task management features: kanban, gantt, My tasks, My day, Teams tasks etc.

Replied March 2024

Stan

Marketing and Advertising, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

2

Reviewed March 2024

Great but could improve

It saves me time, especially with invoicing, I use it daily for my work. It feels a bit unfriendly at time when I get to the website. Many tabs, some missing options unless I upgrade to the most costly version. But overall indispensable. I have recommended it to other companies already. Also, the sync with google calendar doesn't work for me. Maybe I didn't configure it properly but I tried several times. The time don't appear in any other calendar than on the Paymo website.

PROS

It's simply the cheapest option for time tracking, project management + automatic invoicing. Unfortunately some essential features need upgrading each time. It is sad that we don't get more with Small Office than Kaban. Still, it is the cheapest for making clean invoices.

CONS

It lacks some project management options such as adding description text or brief to projects. Ideally it should be visible on one screen -> Project summary then the list of tasks.

Reason for choosing Paymo

Easy: The price. I wanted something easy to do invoiced fast and save time. The project management came as a bonus but I don't find it very useful actually. For that I'm still using Coda.io which is more flexible.

Reasons for switching to Paymo

For the easy invoicing. A few clicks, and it's ready.