All Resource Guru Reviews

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User Profile

Marina

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Great tool for resource planning

Overall, RG was a game-changer for us. Since we have implemented it, we got a better overview of our projects and became able to plan ahead and more long-term.

PROS

The product is very easy to use, intuitive, and fast. We love the ability to zoom in and out and have different views of our timeline.

CONS

What I (currently) miss most is the ability to quickly update the schedule. For example, to select multiple "tasks" for one employee and move them 1 or more days forward, in other words, to shift or postpone someone's entire schedule. We change schedules quite frequently so it would be easier for us to have this enabled. But I've heard that this would be possible down the road.

Reason for choosing Resource Guru

We wanted something specific for resource planning, not for task management, and the others we considered were more leaning toward task management.

Bill

Oil & Energy, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2021

Simple and to the point - Resource Gu does the one thing we need most, and it does it extremely well

It has been a significant enhancement o our workflow. Our prior use of our CRM system to do what Resource Guru does was costing us at least a full day per week. Now we get it all done in an hour our tow.

PROS

Simplicity and focus. Resource Guru solves one problem, a problem that is key to our business - which is project resource assignment and scheduling. It does it quickly, and easily. Our prior tool required us to understand a complex CRM system with multiple interrelated functions. Resource Guru gives us the availability, assignment and schedule tools we need to deliver our projects without needless overhead.

CONS

I would like more user defined fields when we assign a resource to a project. We assign a project sales phase type to each project, and we assign an individual billing rate to each resource, which can be different for each day of the project. We currently do that using a strict taxonomy in the "Notes" field and them use an Excel macro to parse that information out for sales and revue forecasting. While this doe take a bit of management and programming magic - it is still orders fo magnitude less complicated that it was previously when we managed this data in our CRM system. Having those filed would just make our lives all that much simpler.

Reason for choosing Resource Guru

Simplicity above all else - the other packages all had extra features we just did not need - we need availability, assignment, and schedule - that's all.

Reasons for switching to Resource Guru

OpenAir is way too complex for what we needed. We were spending more time than we had just managing resources.

Anonymous

11-50 employees

Used less than 6 months

Review Source: GetApp

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

Reviewed November 2015

Great product but no development

Whilst it Guru is a promising, flexible and easy to use product it really is just bare bones at the moment and they have failed to deliver any additional functionality since launch despite increasing pricing. The forums are filled with requests and suggestions for highly useful add-ons and improvements that always receive the same answer "It's on the road map but we are working on other aspects of development". However, there have been no new releases and even the highly anticipated Vacation and Leave function slated for October 2015 has not actually been delivered. In fact the only thing that has changed is a change in pricing model that has upped the cost of the product. So, to conclude, even though Resource Guru has great potential the increased cost combined with a complete lack of development and capacity for integration make it a waste of time and money. Sad really because conceptually it is a fantastic product.

Vendor Response

Thanks for the review Ossian! While I understand your frustration at the low frequency of new feature releases recently I'd like to correct you on a few things. It's not true that we have failed to deliver anything since launch—for more information on our product updates you can go to the "Product Updates" section of our blog http://blog.resourceguruapp.com/category/product-updates/. We are sorry that our leave management feature is not yet live but it is a large and complex upgrade to Resource Guru and we want to ensure it is all perfect before we release it. We hate the idea of our users doing our testing for us. Although we haven't directly integrated with any apps yet, we have developed webhooks (found in your account settings) which deliver realtime updates enabling you to create many DIY integrations using services like Zapier. We also have an advanced API (more details can be found at https://developers.resourceguruapp.com/). We want to wait until the product is slightly more evolved before we start working on integrations and the work we've done to date will put us in a very good position to do so when the time comes. Lastly, I noticed that you only gave our customer support 2 stars. We pride ourselves on giving excellent customer support to all our customers and the team will be very disappointed to hear this. Apart from reading comments about features being on the roadmap (while you may find this frustrating, we are only trying to be honest and not make promises we can't keep), was there anything else about our customer service that you found inadequate? Once again, thanks for the review and I hope we can bring a smile to your face in the future as we release more features.

Replied November 2015

Lisa

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed January 2024

Happy User

Overall, I am very happy. We used the tool for planning at my last employer. I recommended the tool to my new employer and introduced it.

PROS

Easy to use, everyone has access, good overview

CONS

Limited options for handling (for example no return button)

Isabella

Marketing and Advertising, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Extremely handy software, easy to use, visibly appealing, great to manage and schedule.

Positive, I do enjoy managing RG for our company. My company want us to migrate and start using the schedule planned for Office 365, but I had to push back and explain that this software is up to date, already does everything we need it too and Office 365 still has a long way to go before we can use it for what we want. It's safe to stick with RG that we know how to work, we know what it does and what i can't do and it works, no need to change something that isnt broken.

PROS

I like the appearance of the software - its clear, self explanatory, easy to navigate, see the bigger picture to jiggle schedule resource about, etc. I like how easy and quickly the support team are there to assist when needed. I like how it shows you who has booked what and the daily reminders via email of what is coming up, etc.

CONS

It isn't a negative but I would like to have a scheduling log, to see at what time and date did someone book a slot onto the schedule. I manage the Creative Studio, depending how many campaigns and the urgency in hitting these deadlines, I need to keep track of the entire departments availability, knowing when i can move things around in order to deliver last min projects. Only myself should have booking access, but I currently share it with Creative Directors, so they can schedule in my absence, but I can't see when they have booked them in so i can keep track. Is this something you could implement, please? Thanks,

Reason for choosing Resource Guru

Office 365 is still a very new software that requires lots of updates and features adding to it, that yourselves already provide.

Vendor Response

Hi Isabella Thanks for the great review - I'm so pleased to hear that you're enjoying Resource Guru :) I'm pleased to say that an activity log is very firmly on our roadmap, and I've made a note to contact you as soon as this is available. You can also keep up to date with new features by signing up to our Newsletter at the bottom of our homepage - https://resourceguruapp.com/ I hope this helps but please don't hesitate to reach out if there's ever anything we can do for you :) Happy scheduling! Kat

Replied November 2019

Marc

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Kudos

As a small, but growing organization, we were having trouble measuring how our creative resources were being allocated. Resource Guru quickly solved that problem.

PROS

The software was very easy to implement and even easier to use. The reports page provides a great, visual presentation of our creative department's utilization for the week. Until we started using the software, we were unable to track enough data to inform a successful creative resource meeting. Now we have visibility into the upcoming weeks which has significantly decreased our dependence on freelance talent.

CONS

The waiting list and overtime feature can be a little confusing. The hours don't get added to resource bookings and increase the utilization percentage. It would be great if the overtime hours pushed the utilization percentage over 100% to clearly highlight over-allocated resources.

Reason for choosing Resource Guru

Using Excel and Smartsheet required too much effort and the Project Managers would not be able to effectively track changes in resource allocations.

Vendor Response

Hi Marc Thanks for taking the time to share your review! I just wanted to touch base on your request for utilisation to show at more than 100%. It's not possible to book someone for more than 100% of their time - our booking clash warning system prevents this to help ensure you always meet your deadlines, and without burning out your team. But if you want to overbook resources, you can do this by adding bookings with overtime, and overtime hours will be itemised in the "Overtime" column on the Reports, so it's easy to see where your team are overstretched. I hope this helps to clarify things but please let us know if you ever have any questions - we're always very happy to help! Thanks, Kat

Replied November 2019

Leticia

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Resource Guru has been a game-changer for us

I love Resource Guru. It's the only thing that's shifted our capacity management into a new gear. By which I mean: No more trying to manage everything from a single calendar, complete visibility over workflow and appointments, and the ability to see at a glance how much time is available on any given day.

PROS

1. It doesn't try to do anything other than what it's best for 2. Calendar sync 3. Cost-effectiveness 4. Responsiveness of the support team (including on UX suggestions! Amazing.) 5. The little guru on the dashboard. Yeah it's cosmetic but it makes me feel good every time I log in. 6. Easy to set up and use.

CONS

The only things I really dislike a cosmetic and non-fatal. They are: 1. The inability to hit a "today" button to go back to today's date, and the thin scrollbars right and left 2. The fact that I have to literally click and drag events to create instances on non-consecutive days, rather than selecting dates.

Reason for choosing Resource Guru

Everything else is not just resource specific. Resource Guru is (ref comment about it just doing ONE thing and doing it extremely well). Plus the cost. Resource Guru is incredibly cost-effective for a micro team like ours, which runs almost entirely on subcontractors.

Reasons for switching to Resource Guru

It's just ineffective to manage capacity in a calendar OR a spreadsheet (which is what we were doing previously).

Vendor Response

Hi Leticia Thanks for the great feedback :) I hope you'll be pleased to learn that we definitely do have a "Today" button which takes you straight back to today's date. It's in the top left of the schedule, next to where you navigate between different months and years. I hope this helps! If there's anything else we can do for you please just let us know. Happy scheduling! Kat

Replied September 2019

Jon

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Useful too for transparency across teams

Any questions I had were answered clearly and quickly. They are very accommodating and the tool has improved over the last 6 months as well. It has helped us streamline utilization and project assignments.

PROS

I love how easy it is to see a view of availability across multiple team members at the same time. I love the ability to color coordinate projects for an easy view of some major projects across multiple team members. Also easy to allow others permission to log in and see their utilization as well.

CONS

I have to manually enter in recurring meetings. I have not mastered an easy way to automate getting our clients and projects into the tool. would be good to multi select projects as well to get them closed or cleaned up.

Reason for choosing Resource Guru

Chose Guru for the cost and ease of use and setup.

Vendor Response

Hi Jon Thanks for sharing your feedback - it's great to see you've given us 5 stars! You said you would like to import projects, and I wanted to let you know you can do this quickly using our Zapier integration, as shown here: https://blog.resourceguruapp.com/importing-projects-into-resource-guru-using-zapier/ I also wanted to mention that bulk editing and non-sequential repeat booking (i.e. a booking that repeats weekly/monthly) is very firmly on our roadmap. In the meantime you can use SHIFT+drag to copy bookings :) I hope this helps! If there's anything else we can do for you at any point, please just let us know. Thanks, Kat

Replied November 2019

Russ

Medical Devices, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Awesome Tool for Resource Management

We moved from a home-grown Excel sheet to Resource Guru and it has made a HUGE improvement in employee satisfaction, clarity of assignments, and projecting resource constraints and availability.

PROS

Easy to use! Straight-forward user interface.

CONS

I would love to see an easy way to see date/time of when an entry was placed on the schedule and who placed it there. It would be nice to have an "audit" trail of what changed, when, and by whom.

Reasons for switching to Resource Guru

Needed something easier to use and something easier to work with.

Vendor Response

Hi Russ Thanks for sharing your feedback :) We don't currently support a timesheets feature, but this is firmly on our roadmap for the future. In the meantime you might be able to create your own DIY activity log by sending changes in your account to a spreadsheet using Zapier. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help! Thanks, Michelle

Replied March 2021

Anonymous

10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed August 2021

An option for time, cost, manhour management for small-medium scope

Generally no issue if the scope is small to medium. larger scope requiring links to many other apps may take time to sync.

PROS

Intuitively easy to use, good usage of colors to present a quick glance of resource versus objectives deliverables

CONS

Integration with existing calendars, tools may not be smooth and sometimes not synced.

Reason for choosing Resource Guru

Good usage of colors to present information quickly

Vendor Response

Hi there Thanks for sharing your review of Resource Guru :) I wanted to let you know that our calendar sync feature is currently a one way sync, but we do have firm plans to support 2 way syncing in the future. Once 2 way syncing is released, you should find it easy to keep external calendar events synced in Resource Guru. Can I suggest that you sign up for our newsletter in the footer of our homepage if you haven't already - http://resourceguruapp.com. That way we can keep you in the loop about new features and other news. I hope this comes as good news! If you have any further questions please don't hesitate to reach out and we'll be very happy to help. Thanks, Kat

Replied September 2021

Larry

Facilities Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

RG is great for keeping track of resources and utilization of employees

RG has made scheduling much simpler and visible across our organization

PROS

functionality, ease of use, visibility and the way we're able to allow access to certain functions

CONS

would be nice to have a search function to look up past and future information

Reason for choosing Resource Guru

RG was highly recommended by a few of our colleagues

Marek

Financial Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Resource Guru Review

Overall, my experience with Resource Guru was positive. The platform provided an effective solution for resource management and scheduling, improving the efficiency and productivity of our team. The intuitive interface and scheduling features made it easy to allocate resources and track project progress. The platform's reliability and real-time updates ensured that everyone had access to the most up-to-date information. Although there were some limitations in terms of integrations, the overall experience with Resource Guru was excellent, empowering our team to effectively manage resources and deliver projects on time.

PROS

One of the aspects I liked most about Resource Guru was its user-friendly interface and intuitive scheduling features. The platform provided a seamless experience for managing and scheduling resources, allowing me to easily assign tasks, track availability, and monitor project timelines. The drag-and-drop functionality and clear visual representation of resource allocations made it simple to plan and allocate resources efficiently. Additionally, the real-time updates and notifications ensured that everyone on the team was well-informed and could adapt to any changes or conflicts quickly.

CONS

While Resource Guru had many positive features, one thing I liked least was the limited integration options with other project management tools. Although the platform offered some integrations with popular tools, there were instances where I needed to manually transfer data or reconcile information between different systems. It would be beneficial to have more seamless integrations with a broader range of project management and collaboration tools to streamline workflows and avoid duplicating efforts.

Timothy

Media Production, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2021

Intuitive and efficient resource management software

PROS

The best part about Resource Guru is the reporting system. Given how fuss-free the management tools are to use, the reporting system is the proverbial icing on the cake, as it aggregates all your available data in one easy to use panel. Not to mention, it is so intuitive to use and has such a remarkably low barrier to entry, that I onboarded all my team managers in a single day, and have never looked back.

CONS

Some parts of the UI look a bit dated, like the "adding resources" panel, but it's honestly not a big deal because you only use it once when adding your resources, and hardly touch it ever again. Other than that, changing the default working hours is a bit tedious, but again - do it once and you never need to adjust it again.

Vendor Response

Hi Timothy Thanks for sharing your review of Resource Guru :) I'm pleased to say that we have some enhancements planned for the Resources section, which I hope you'll be pleased to see when they're released! Can I suggest that you sign up for our newsletter in the footer of our homepage if you haven't already - http://resourceguruapp.com. That way we can keep you in the loop about new features and other news. If you have any other questions or feedback at any point, please don't be a stranger. We love to help and we're always keen to hear any feedback. Thanks! Kat

Replied September 2021

Patrick

Utilities, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Solved the Scheduling Problem

It has been an excellent experience. I brought resource guru to my current company after experiencing it as a project manager at another consulting firm.

PROS

The ability to filter, sort, and visualize resource assignments across 50+ individuals with a variety of technical abilities has helped remove a lot of the pain in managing geographical diverse field crews

CONS

I would like the ability to see 4-6 months on the screen at once. Instead of individual blocks for each day, I would like to see each block represent one week (a zoom out option). Some projects are 1-5 days, while a lot of assignments are 3+ months.

Reason for choosing Resource Guru

Deltek was great for accounting, but not user friendly when trying to play tetris with the schedule and 40-50 technicians.

Vendor Response

Hi Patrick Thanks for leaving your feedback! I'm pleased to say you can achieve viewing the Schedule in a weekly or monthly way is firmly on our roadmap. In the meantime I would advise you to try using the Browser zoom together with the zoomed in view in the Schedule: https://help.resourceguruapp.com/en/articles/2942101-zooming-in-and-out Depending on your browser, you will find the zoom in different locations but usually it's under the menu item "View" or you use the shortcut "Cmd" (Mac) / "Ctrl" (PC) and "+/-/0". I hope this helps but if there's anything else I can do to help please just let me know. Thanks, Michelle

Replied November 2021

Glenn

Civil Engineering, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Fantastic Tool

It's just great. It's made my role so much easier.

PROS

The ease of use. It's helped me create buy-in among other departments internally with regards to schedule-driven process, whilst enabling everyone to maintain a proactive view on our resourcing capabilities (which ultimately informs everything else from our commercial functions, employment plans, etc).

CONS

I'd maybe tidy-up the 'Project' and 'Clients' tabs a little bit. Maybe introduce some filters to help you search for groups of each? That's about my only complaint, and it's not a big one by any means.

Reasons for switching to Resource Guru

Ease of use and general functionality.

Vendor Response

Hi Glenn Thanks for taking the time to share your review! It's great to hear that Resource Guru has made your role so much easier :) I wanted to let you know that we have firm plans to release filtering in the Projects/Clients sections in future, so I'd recommend signing up to our newsletter in the footer of our homepage (https://resourceguruapp.com/) if you haven't already. That way we can keep you in the loop about new features and other news. I hope this helps :) Please don't be a stranger if you have any other questions or feedback at any point. Thanks! Kat

Replied June 2021

Lara

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Review from a user perspective

Resource guru has been a bit of a god send as both a user checking when you're scheduled in for work but also as an admin to have big visibility of what everyone is working on and when.

PROS

Scheduling is really easy to do on the web version, I can book, amend or cancel resource in a matter of moments and easily drop and drag to move things around.

CONS

The mobile version on web browser can be a little clunky, it would be good to have an app version to make checking scheduling on the go (whilst at external meetings etc) easier to use, the same for booking resource on the go, its almost impossible to do so on mobile

Reason for choosing Resource Guru

I didn't choose this product, the company had it when I joined but was instantly far better than previous company processes such as excel spreadsheets etc which were unreliable and messy.

Vendor Response

Hi Lara Thanks for leaving a review of Resource Guru! I wanted to let you know that the new schedule is mobile optimised, so you should now have a much better experience when using Resource Guru on a mobile in browser. We do have plans to release dedicated mobile apps in future, so keep your eyes peeled for further updates :) Happy scheduling! Kat

Replied November 2019

Patricia

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Very helpful, easy and friendly interface. Good value for money too"

I have been using for a few years now and Resource Guru is a really good software with easy and friendly interface. Since it was updated it got even better. The whole team likes it and we've never had any sort of doubts or problems with this software. It naturally became part of workflow.

PROS

You can add clients and project and move things around very easily with drag and drop functionality. The look and feel and their calendar is extremely helpful and clear. With RG you can schedule people and easily manage annual leave, sick leave, and hours dedicated to each task, client or project. We never required any sort of training and the whole team was able to start using straightaway.

CONS

It would be nice to have a Project view. To make it easier on the hours management on a project basis.

Vendor Response

Hi Patricia, Thanks for sharing your feedback! A more project-oriented view is definitely on our roadmap for the near future. In the meantime, you may find the Projects section of the Reports useful for tracking time booked on projects. If there's anything else we can do to help please just let us know. Thanks, Michelle

Replied March 2021

Dale

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2019

Fantastic tool

Excellent. It has been a fantastic tool for our lean, high-performance business.

PROS

Intuitive, easy to use, efficient. Simplified our weekly and monthly production planning radically, allowing us to focus more effort on forecasting production load, maintaining workload balance and ensuring good capacity to execute our projects.

CONS

Doesn't yet have the ability to set recurring events. Drag and drop functions are sometimes unstable, particularly with cloud syncing.

Reason for choosing Resource Guru

Other tools were more project management oriented. We already use a software tool -- Daylite -- to cover the rest of our project and sales coordination. We needed a tool focused squarely on resource planning -- and this was easy to use, intuitive and had the features we needed.

Reasons for switching to Resource Guru

Our prior production planning process was more manual. We saw opportunities to save time and gain better medium-term visibility of workload with a software tool.

Pedro

Marketing and Advertising, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2019

Resource Management Made Easy

Overall the solution is very robust and solid at what it does. It has been used for over 5+ years and does it job well. I would like to see a bit more is product feature evolution in terms of workflow management/triggers as mentioned.

PROS

The filtering capabilities allows different user roles to manage their teams easily and also find relevant skills in the agency. Many people have hidden skills and talents and having them searchable allows us to tap into these.

CONS

I would like to see more API integration efforts made into other applications. I would like to see workflow triggers to handle people picking up work (validation) or not picking up work because they haven't been briefed in (trigger notification to manager) to help actually manage the validation of the acceptable of work by the individuals instead of having to follow up. This would remove a lot of chasing and admin.

Reason for choosing Resource Guru

User interface, Admin management, filter capability, SaaS based solution.

Brittany

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed September 2019

Resource Guru is amazing!

PROS

This program has been a vital part of out organization. I use this every day to schedule all of our resources for all of our projects and even PTO. We then download this information and use it to help forecast our revenue. It is incredibly easy to use and manipulate. The Beta is amazing!

CONS

I would like it if you could add a rate to each booking. That would make it easier to forecast revenue. Other than that, the product is great!

Brent

E-Learning, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Maintaining High Resource Utilization through Coordination and Resource Guru

Overall Resource Guru has significantly contributed to our ability to schedule, review and plan our resources. We have increased our overall utilization of resources by using this product.

PROS

We like the ability to visualize our employee utilization on a company-wide basis while being able to generate other utilization views by department and resource type. This helps us determine any utilization gaps and plan for cross utilization to ensure overall high utilization of our resources.

CONS

I would like to see a few more customization features for how the system currently treats over-bookings. We would like to be able to over-book resources and it show their utilization at 100%+ rather than it showing the conflict and a lower utilization until the over-allocation is corrected.

Reason for choosing Resource Guru

Cost and ability to visualize resource scheduling, it's email capability to email project assignments, and reporting capabilities.

Fauzi

Media Production, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Resource Guru Makes My Daily Life Easier

PROS

I really love that it'll remind me what my schedule is like the night before I sleep. I feel at ease before I go to bed :) thank you!

CONS

I am not toop sure if there is such a feature already. However, it'll be best if I can match my personal calendars on match on Resourece Guru as well. I am an influencer and a writer. Therefore my hectic schedules may clash in and outside of work.

Vendor Response

Hi Fauzi, thanks for sharing your feedback! You could subscribe to your Resource Guru bookings from your external calendar if you'd like to, because we currently offer a one way calendar sync feature which lets you send your Resource Guru bookings to an external calendar such as Outlook - you can find a walkthrough here: https://help.resourceguruapp.com/en/articles/2942091-syncing-resource-guru-events-with-your-calendar I hope this helps to clarify things for you, but please let me know if you have any further questions and I'll be more than happy to help. Thanks, Michelle

Replied April 2020

Amanda

Events Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Resource Guru

Really enjoyed it, easy system to work on very self explanatory

PROS

Friendly, very easy to use, and adaptable to my needs. Really enjoy the new things that come out regularly

CONS

Integration with other apps No undo feature

Reason for choosing Resource Guru

Felt it offered what I wanted

Reasons for switching to Resource Guru

Too frustrating and too big to maintain

Vendor Response

Hi Amanda Thanks for leaving your review of Resource Guru :) I wanted to let you know that an undo button is very firmly on our roadmap for the future. I also wanted to mention that you can indeed connect Resource Guru with the other tools you use to run your business. You can build custom integrations using our API if you have some programming capabilities at your end. You can find all of the API documentation just here https://resourceguruapp.com/docs/api. We also offer a Zapier integration which lets you connect Resource Guru with more than 3,000 other tools, without the need for any programming skills. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help! Thanks, Kat

Replied September 2021

Kevin

Broadcast Media, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2020

Great for organizing teams of people and the resources they use

A vast improvement to the spreadsheet our organization used to use to schedule employees

PROS

User interface very easy to use, filtering options (for example showing only people, resources or any combination desired) very helpful, great way to see your whole team's at-a-glance schedule

CONS

external calendar (ie Outlook) integration could be improved. Booking holiday for multiple people/resources at once very easy, wish that functionality could be extended to non-holiday bookings

Sudip

Verified reviewer

Education Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Resource Guru: An Easy-to-Use Resource Management Tool

Overall, my experience with Resource Guru was positive. The software was easy to use, intuitive, and provided me with a powerful suite of tools to help me manage my team's resources.

PROS

I liked the fact that Resource Guru was incredibly easy to use and allowed me to quickly and intuitively manage my team's resources. The software also allowed me to easily customize the way I view and organize resource data, which was very useful for staying organized.

CONS

One thing I disliked about Resource Guru was that it had a limited selection of integrations. This made it difficult for me to connect the software to other applications I used for project management. Additionally, there were some features that I had to pay extra for, which I felt was not ideal.

Showing 1 - 25 of 497 Reviews