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> Reviews of Smartsheet. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Smartsheet is a good fit for you!

Source: https://www.softwareadvice.com/ca/project-management/smartsheet-profile/reviews

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Smartsheet Reviews

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[Overview](https://www.softwareadvice.com/project-management/smartsheet-profile/)

Reviews

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# Smartsheet Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(2,068)

4

(1,177)

3

(226)

2

(36)

1

(13)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.3

Value for money

4.4

Functionality

4.3

* * *

### Pros

"The project collaboration aspects enable our remote team to stay updated on the intricate event schedules in real-time so that everyone is aware of their individual duties in real-time."

"Robust Automation Features: Smartsheet allows for powerful workflow automation (e.g., automated alerts, update requests, and approval processes) without requiring coding knowledge."

"It is a highly versatile platform that works well for a wide range of business functions, including tracking, estimating, project management, and scheduling. While it does have some limitations in handling more advanced calculations and data relationships, it has still been a great tool for our overall workflow."

### Cons

"Smartsheet cannot completely manage a project, meaning you will have to incorporate other tools (like budgeting software) to fully monitor and analyze the profitability of a project."

"During exporting my final PDF (to send to my sponsor), the font sizes would get distorted and you could not even modify the text format in the preview screen."

"I didn’t like that it wasn’t as customizable with exporting data when I needed to show management and my team progress."

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Smartsheet Reviews, Pros and Cons - 2026 Software Advice