We have to pay them back and it can be very frustrating for them as they have to wait days for their funds.

We have been using Appfolio since 2011 and along with it's easy of use, it's customer service is amazing.

I love that they are keeping up on the time. It helps to have it at our fingertips no matter what.

NO notifications when an e-mail is unable to send.

The intuitiveness is remarkable and our time savings are significant. Amazing product, service and company.

I've overall enjoyed this system and surely don't know all the cool things it does. I appreciate any education on how to better leverage the tools it offers and how to do things more efficiently.

The accounting side can get confusing at times when there is a problem and we need to trouble shoot to find the solution.

It really helps keep everything in one place, organized and accurate. I love that they are always improving by upgrading or adding new features.

This causes havoc for us as some tenants with due dates other than the 1st get charged twice in the longer months.

I love how simple this system is to use. The text message abilities are great and probably the most used feature for us.

We are very happy with Appfolio. And happy with the effort from Appfolio toward continued improvement of their product.

I like the easiness of the software. The pricing is affordable, and the reports are easily accessible.

When there is a problem and I need to speak with someone, due to lack of video instructions, it is nearly impossible to do so.

I also like that every tenant I have now pays online where I never have to process a check or money order, so collecting rent each month is easy. It is a great system to use.

Our owner loves the ease with which we can give him reports and answer his questions on costs etc all the way down to the individual door level.

This program may be able to take you to the moon and back but if support is garbage, then the software is worthless for the user.

It has so many great features, especially integration with the tenants. We can do electronic leasing.

They are super friendly and always willing to help. The yearly customer conferences are great.

Responsive customer service. Good integration with collection service.

This is a very easy software to learn. Finding the information you need quickly is one of the best features to help with efficiencies in every job.

Integration with other software has been a challenge. Marketing reports are not as detailed as a result and that is a problem with larger properties where marketing data is entered by many.

Great user friendly program, very easy to navigate through all areas and I love the way everything is tied together when researching things.

The customer service is amazing. I am always called back usually the same day and they email information to help solve an issue prior to calling you.

The on boarding was great. The service I have had while we have had Appfolio has been top notch.

I love the ease of use of this software. It gives me so many options for reporting, investigating any issues, and my tenants love that they can pay online and request maintenance online as well.

Overall, I love the product and when I can get the assistance I need I am very happy. We aren't a huge company but we manage close to 300 doors, so we are respectable.

We love the reporting, the customer support, the owners love the reports. The ACH payment to owners is great.

AppFolio is very user-friendly, intuitive and thorough. And the customer service is awesome.

Cloud Based, very well thought out and designed, excellent search, good quality accounting, excellent only help.

It has been an excellent experience. It is easy to use, easy to train on, easy to export information.

I love being able to communicate with vendors  and assign the work orders to them. Also residents love how user friendly the portal is.

The accounting or the processes are sometimes weird. If you do not follow them, you end up in trouble.

Later down the line they must've restructured their support team and it's been terrible.

The ease of navigation and the functions available make my job easier. I love that my company is taking on more and more aspects of this great software little by little.

There are management level approvals that are in place before a check is issued which would eliminate fraudulent activity from happening.

Easy to use, on the cloud, has everything you need to run a RE business, from payments to ticketing to accounting. Love the PayNearMe integration.

Integrates a website that is easy to make changes to.

Ease of use; very user friendly; very simple to navigate through the software/website.

Easy, simple, fast, (except Site Map)  and very user friendly. The Very Best Customer service with the team.

Customer service is excellent: timely and friendly. Price is fair and is dependent on number of units so I can start out small using this program and grow as I'm able.

I have now only one single tool where everything is. Great support team reactive and really friendly.

Saves a lot of time and energy. So glad we found this system.

No way to charge a Daily rate. Also have trouble going back in and changing sites around so I have to delete them and create new ones.

We love the automatically billing and automatically producing invoices. There was a very small learning curve, too.

The support I got to set up my website was amazing. The staff at Unit Trac is always very helpful with some complicated transactions that we may need help with from time to time.

Very Easy to learn and use. Saves you time when you are renting a unit and the accounting reports are a big help for my accountant.

We have had a lot of compliments from our renters on the ease of going through the lease process.

Easy to implement, cost-effective, great customer service, website hosting built-in.

The soft ware was easy to use and not only that the person that sold it to me was so kind, understanding and helpful. It does everything I can think you would possibly want it to do.

Love the freedom and release from pressure of having to meet with the customer.

The set up and ease of integration could not be easier. And the online support is phenomenal.

I was told this would be implemented last year. Has it been done and have I just missed seeing it.

I have not had time to learn to use all the functions. Do not have a bookkeeper or secretary so it's difficult to set aside time to learn.

Great experience from customer support even 'after hours' to ease of using this software. Customer support even set up my facility map for me.

Ridiculously easy to use, straight forward navigation,  awesome support staff. Automatic credit card payments.

The software is extremely easy to use and customer support has been excellent. I have always spoke with customer service  when I call customer support and she has been awesome to deal with.

You could input tenant information and move on. My only gripe is there is currently no way for customers to get a notification prior to their due date.

A good portion of my customers are set up with automatic credit card payments, but those that don't tend to forget payments, as usual.

I like how easy the program is to use and learn, the price is right, and I love the quick support you receive.

I love the ease of use, the details you have access to, and the support is fast and accessible.

Overall this program has been extremely useful to me with my storage business.

The customer service is amazing. They always respond immediately with any questions or concerns oh, and I always go the extra mile to help.

I don't want the tenants to see all of the past charges. Only show previous month or two.

Keeps information in one place, customers can lease on line and find with a search. Executive has been great to work with.

I like Unit Trac because it is Easy to Navigate and very User Friendly.

With this software information is at the tip of your fingers anywhere you go with internet access. Easy to use with Great Customer Support.

This software is also very easy to use. The site map was also very easy to set up and is very helpful to see who is renting a particular unit and gives a nice overview of what is available instantly.

So far, we really haven't  found anything we don't like about it. Really looking forward to expense accounting functionality.

One stop software for all your storage units tracking.

US Dollar

Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. 

AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.


LongDescription

File Management

Lease Tracking

Tax Management

User Management

Electronic Payments

Committee Management

Payment Processing

HOA Violation Enforcement

Recurring/Subscription Billing

Application Management

Retail Leases

Property Management

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

Activity Tracking

For Investors & Traders

SMS Messaging

Templates

General Ledger

Fee Collection

Bank Reconciliation

Late Fee Calculation

Task Scheduling

Financial Management

Residential Inspections

Electronic Signature

Credit Card Processing

Invoice Management

Transaction History

Portfolio Management

Rent Tracking

Communication Management

Customer Database

Commercial Inspections

Transaction Monitoring

Calendar Management

Report Summary

Commercial Property Management

Member Database

Template Management

Data Import/Export

Accounting

Email Templates

Self Service Portal

Contact Management

Audit Trail

Repair Estimates

Lead Management

Email Marketing

Mobile Access

Online Payments

Property Database

Real Time Data

Background Screening

Vendor Management

Membership Management

Maintenance Management

Tenant Tracking

Client Portal

Event Scheduling

Real-Time Notifications

Vacancy Management

ACH Payment Processing

Residential Leases

Add & Edit Photos

Website Integration

Video Support

Insurance Management

Residential Properties

Activity Dashboard

Inspection Management

Alerts/Notifications

Reporting & Statistics

Reminders

Lease Origination

Deal Management

Event Management

Work Order Management

Customizable Templates

Billing & Invoicing

Commercial Leases

Comment Library

Event Calendar

Tenant Portal

Expense Tracking

Website Management

Audit Management

Real Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Lease Management

Credit Check

Summary Reports

Third-Party Integrations

Maintenance Scheduling

Task Management

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Core (Residential): $1.49/unit/month, 
Plus (Residential): $3.20/unit/month, 
Max (Residential): $5.00/unit/month, 

Core (Commercial): $1.50/unit/month, 
Plus (Commercial): $3.20/unit/month, 
Max (Commercial): $5.00/unit/month, 

Community Associations: $0.85/unit/month. 

  Visit pricing plans & website for monthly minimum spends and other details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AppFolio Property Manager

Live Online

Webinars

Documentation

Videos

Unit Trac is a cloud-based self-storage software solution that helps users manage their facilities. Key features include lease management, credit card processing, facility maps, business accounting and multi-device support.


Unit Trac's lease management system helps users to create leases, record payments, customize deposits and rent charges and generate invoices. It keeps track of the rental dues and automatically emails tenants when rent is due. Unit Trac provides security and PCI compliance for payments processed via credit cards.


Additionally, Unit Trac offers features like deposit and late fee tracking, batch payment entry, a website creation tool, account auditing, data backups and lease applications with digital signatures. Mobile apps are offered for iOS, Android and Windows devices.


Services are offered on a monthly subscription basis that includes support via email, phone and video tutorials.



Contract/License Management

Multi-Location

Rental Management

Historical Reporting

Site Maps

$0.60 per unit per month for facilities < 250 units, contact us for pricing on larger facilities

AppFolio Property Manager vs Unit Trac

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