All eUnify Reviews
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Celeste
Verified reviewer
Management Consulting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
eUnify Review
This software feels more like a partnership than a product. It helps us do our jobs efficiently and effectively. When we have any troubles, the eUnify team is quick to help make sure they’re not only solved but that we enjoy how the software is functioning after any questions, changes or fixes.
CONSI feel an ease of using this product. I think the support team has done a great job of making any necessary adjustments we needed, so far, no problem can’t be fixed!
Deke
Management Consulting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
eUnify
The Time Capture capabilities are allowing us to really understand where we can create efficiencies.
PROSThe owner's willingness to listen and implement suggestions.
CONSThe layout - people expect to see and have the Facebook or Amazon experience. Communicating status updates and progress reports on new features. We would like our team to understand ALL of the features and everything that is in the pipeline.
Reason for choosing eUnify
Ease of access to ownership and their willingness to partner in order to allow for constant and never-ending improvement.
Reasons for switching to eUnify
Jenark stopped investing in their product
Amber
Consumer Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Association Management
Overall this eUnify is great software system.
PROSThe software has lots of features that allows us to track homeowner data and association data.
CONSThe software doesn't sync well with the skype or zoom to track calls. It would be nice to have accounting in Umanage so we could have just one system.
Reasons for switching to eUnify
We switched from Jenark, so we could have a better system to effectively track owners information in a timely manner. And Association data as well.
Laura
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Great Association Management Platform
eUnify's Association Management Platform has greatly improved how we manage our portfolio of Associations. We are able to track so many different types of activities, and access so much information all from one great system, and it integrates with a Portal for the Association Members too. It's so great to be able to do everything in one system, and be able to easily generate reports on everything we need.
CONSThere are some areas of the platform that could still use improvement for better tracking/reporting or efficiency, but I've found that eUnify's team is eager to collect feedback on things like this, and they continue to evolve the system to make improvements all the time.
Reasons for switching to eUnify
Jenark has stopped innovating and making any changes to their software, and our company outgrew it as our portfolios increased.
Mark
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Review of eUnify
Web based system saves our company on internal hardware and maintenance. This software has allowed us to be more efficient with time saving procedures versus our old system.
PROSThere are so many features and capabilities to this software. A lot of customization can be made with this software. Completely web based. Software company takes customer feedback and quickly makes updates.
CONSWith frequent updates and changes this can affect the consistency of the software.
Reason for choosing eUnify
Compatibility with other systems, preferred customer service and support.
Reasons for switching to eUnify
Web based, integration with other software, flexibilty.
Danae
Non-Profit Organization Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
User Friendly Software
I like the software as it is internet based, available on any device that has internet service and easy to use. The company has taken suggestions for improvements and is constantly updating and improving.
CONSThere are some limitations on the reports but they are working on it.
Reasons for switching to eUnify
They are on a server that had connection issues and was not internet based
Nicole
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Homeowners Association Mgt made easy
Our core team works remotely in many different locations, the software provides unity and consistency for our company. Someone can log a call from the office and someone can add a note on the account from onsite and the information is stored where the account manager can access easily without duplicating efforts. I am very happy with our overall experience with eUnify!
PROSI enjoy that all the data is in one location and easy to retrieve. The backend is customizable and requires little effort for anyone in the company to learn quickly. I also enjoy that the customer side is easy to use and provides a value to the homeowners. The eBlasts keeps the communities well informed without having to login to a website.
CONSIt can take time to input all your data into the software, but the end result makes the day to day easier.
Vendor Response
We thrive on this type of feedback, so I'll be sure to pass this review on to the team. Our goal is to make things easy and efficient for our clients and I'm ecstatic that we were able to do that for Reese Management. Thank you Nicole!
Replied December 2019
Kristina
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
All around amazing!
100% top notch!
PROSI love how easy it is to use. The developers are constantly implementing and improving the software on a daily and weekly basis. Reaching out for help has a quick turnaround and myself and residents love using it.
CONSItems move around so I have to get used to where they are located.
Reason for choosing eUnify
Cost, cloud database, easy use.
Vendor Response
Thank you Kristina, We love hearing that residents love using eUnify! I know the development team put a lot of work into system enhancement so I'll be sure to pass your kind words on to them.
Replied December 2019
Kathe
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2019
Scottsdale Ranch
From the start, they have always been willing to accommodate our needs. The only downfall is sometimes it takes too long to get something fixed or enhanced.
PROSThe flexibility of the software based on our needs. The mobile app is great!
CONSReports and labels are harder to figure out how and what you need to do to print.
Reason for choosing eUnify
The product did so much more and the pricing was good.
Reasons for switching to eUnify
Could not keep our software updated.
Vendor Response
Thank you Kathe for taking the time to review us! We're happy to hear about our mobile app and eUnify's flexibility. We're always improving our enhancement process and working toward better transparency on timeline.
Replied December 2019
Dawn
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
eUnify for HOA
Pretty good
PROSI like how easy it is t turn a resident request into a work order. I like how easy it is to process an ARC request
CONSViolations/Hearing process could be easier. Reports are glitchy. If I pull a delinquency report it is inaccurate. I need to be able to have delinquency reports accurate by the 13th of the month.
Erica
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Multi-faceted Management Software
eUnify has been great to work with, very receptive to helping us adapt the product to best cater our specific needs, very responsive, always exploring new initiatives.
PROSAbility to fully track and manage account information for clients, residents, as well as communities
CONSPeriodically we find errors in some of the operations functions.
Talia
Management Consulting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Awesome Software- Talia Talavera
I have nothing but great experience!
PROSI like that I can see all of the information I need on one page, and easily flip through each tab to see anything else I need once I pull up a file number.
CONSI do not like the added tabs that I do not need. Just more to read through
Jordan
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
eUnify Review
They have been accommodating to what we need in the industry. It's just evolving to be exactly what we need it to be!
PROSUser friendly, growing capabilities, etc.
CONSThere are no cons that I can think of. The software is great!
Marisol
Management Consulting, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2019
Nova
Simple and easy to use.
PROSUser friendly and easy to access and manage all my properties.
CONSCommunication/eblast- not enough editing options
Amy
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2019
Ease of management
the collaboration with QuickBooks and the online access
CONSthe response time of support team and hard to find certain features
Vendor Response
Thanks for your review Amy. QuickBook users love the eUnify integration! Our support team is working towards improving response time, thank you again for the feedback.
Replied December 2019
Wezi
Consumer Goods, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
A way to go in Association management
I love the developers desire in improving the software by implementing new features frequently.
CONSAt times I have challenges with it, especially to track calls with other Apps like zoom and Skype