Innago
About Innago
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Innago Pricing
Innago is available for free for landlords and property managers.
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Most Helpful Reviews for Innago
1 - 5 of 308 Reviews
Brandi
Arts and Crafts, 1 employee
Used unspecified
OVERALL RATING:
5
Reviewed November 2023
Great Inexpensive Management Software Program.
Darin
Verified reviewer
Real Estate, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Property Owner & Operator Innago Review
Excellent. Innago allows me to run a business affordably.
PROS99.9% of my property management business I run my Innago phone app. Innago has been a one stop shop for me that is easy to use, customizable and affordable. Innago is the 1st app that has been able to easily allow me to manage income and expenses of all my properties & from my phone. Multi-Family, SF, condos & medium-term rentals. Being able to customize templates for applications, leases, etc. by location and property is amazing. Keeping track of all my expenses was the hardest for me to do. The ability to use my phone to snap a photo of all the invoices & receipts I get and assign expense to a property or individual unit is something I LOVE and so does my accountant. Innago also allows me to set access levels & make reports for partners/investors by property or unit. I’ve only been self-managing for a couple of years. The last year using Innago I’ve been able to focus my time & money on growing my business and less time managing.
CONSSome invoices have issues being scanned. Uploading invoices don't get scanned. I’ve had some issues with some templates that the inserted fields shift after signature.
Reason for choosing Innago
I can use Zelle for most of what they offer unless I spend a fortune. Innago allows me to run a business affordably.
Reasons for switching to Innago
I can use Zelle for most of what they offer. Innago allows me to run a business.
Vendor Response
So glad to hear Innago has been helpful for you, Darin! We're very happy to have you :)
Replied November 2023
Jeffrey
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Innago is the ultimate solution for property management
It suits all my needs, whereas previously I needed several solutions, Innago does it all
PROSAfter researching and demoing all the competitor I settled on Innago for the comprehensive suite of services they offer, no one else comes close.
CONSThe accounting feature doesn’t yet pull in bank transactions for you to reconcile transactions but I’ve been told that feature is on the way.
Reason for choosing Innago
Cost, service
Reasons for switching to Innago
I was frustrated by the fees and lacking customer service of tenantcloud
Vendor Response
We appreciate this review, Jeffrey! Pleased to read that nothing else comes close. Correct on the accounting feature, so be on the lookout. Thanks for using Innago!
Replied December 2022
Stephanie
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Customer Service is on point
Customer service has been very good and responsive. Tenants seems to find the software easy to use.
PROSIntegration was simple and software is easy for tenants. Customer service is always quick and helpful.
CONSThere are bugs in the software that are user facing, while they are resolved quickly it seems there needs to be further testing before deploying new features.
Reason for choosing Innago
Cost
Reasons for switching to Innago
Cost
Vendor Response
Thanks for the review, Stephanie! We're always working hard to root out bugs. Some scenarios can be difficult to test for, but we'll keep working hard to add to our test kit so we can give you an even better experience.
Replied April 2021
Vladislava
Verified reviewer
Commercial Real Estate, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Great company
I decided to manage my own properties because the property companies are charging too much and arent doing a good job anyway. Innago seemed like the best option out of all. Its cost effective, easy to use, and the customer service is AMAZING! spent a lot of time to find the right company that can help me manage my properties. Innago seemed like the best choice and I am so happy I decided to go with them! Customer service is very helpful and responsive. They helped me to learn how to navigate the system and made the proccess really easy.
CONSI am satisfied with innago. I did not find anything i do not like about innago.
