Re-Leased Software

4.53 / 5 (76)

Our advisors have recommended this product 9 times in the last 30 days

About Re-Leased

Re-Leased is a cloud-based commercial property management solution. Key features include accounting, portfolio management, tenant communication, inspections, document storage and compliance management. The solution integrates with Xero and is able to syncs financial and tenant data with Xero in real time.

Re-Leased sends alerts and reminders to property managers regarding payment dates and daily tasks. It also provides a calendar dashboard that displays key actions items such as lease expiries, rent reviews, property inspections and safety compliance. The solution offers analytics features that helps to pull portfolio, property and tenancy reports.

Re-Leased allows administrators to assign access permissions. It also enables tenants to view lease term...


Read More

Supported Operating System(s):

Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

76 Reviews of Re-Leased

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(45)

45

4 stars

(26)

26

3 stars

(5)

5

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 76 results

December 2017

Kathleen from Maven Management Ltd

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Game changer!

Pros

Re-Leased is a very accurate and clean software to use. It has saved me 100s of hours chasing invoices, payments and maintenance tracking for my business! But what I like the most is how quick, efficient and amazingly friendly the customer support team is! Big shout out to Kim and Carolyn! All of it can be done from anywhere, so long as you've got an internet connection!

Cons

I'll admit I'm not the most experienced accounts person so the trust accounting part of the software does tend to be a little tedious! But that's more myself not being able to keep up with how efficient it is! But again, whenever I have a question the team answers straight away with the solution!

Response from Re-Leased Software Company

Replied December 2017

Hi Kathleen, Thank you so much for your review! It is fantastic to hear that you can fully rely on Re-Leased for your accounting needs. I will pass your lovely comments onto KIM and Carolyn, I'm sure it will make their day! Thanks Kathleen

June 2017

Cassandra from Yes Lets Ltd

Company Size: 1 employee

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2017

I love the look and feel of the sofware - right down to the reports generated

Confidence

Pros

Calendar based and cloud based system. Good looking owner statements that are easy to read Owner portal "Idiot -proof" ease of use . Pro-active and approachable trainer and development team

Cons

Would be great if the calendar integrated with outlook calendar . I was let down recently at tribunal by not being able to verify that an email went to a specific tenant email address - I'm relieved that these changes were made on the recent software upgrade. Tenancy letters are printed in a tiny font and not a very professional layout Would be great if documents and letters are linked to property rather than tenancies so that we can also generate owner letters using the merge fields Its good to now have KPI information - but I'd also like a vacancy period information set to each property and then captured for all propeties on the rent -roll. It's very asuring to tell an owner - Ive managed your property for X number of years and we've had a (nomininal ) vacancy average of X number of days ( I had this with Rent Master and was able to tell a customer that over 10 yrs the vacancy period averaged at 3 days over that time!) Its a really good KPI and marketing tool to promote a PM buiness for the entire rent -roll

Response from Re-Leased Software Company

Replied June 2017

Thanks for the review Cassandra! It's great to hear feedback that our training team are able to provide a top-level service. In regards to your comments on documents and letters; we are looking to develop and build on our communication and document functionality in the near future and we will let you know when this happens! We appreciate your suggestions and will definitely use your feedback.

November 2017

Laura from Just Develop It

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

2.0

November 2017

We use this software to help with the management of our property portfolio.

Pros

We are constantly growing so needed a system that linked to xero for invoices and somewhere to store all of the data for the properties that we oversea.

Cons

I don't think it is the easiest software to use in regards to adding data and dates for reminders for annual gas safety's, epcs, inspections etc. I do not think the reports work well from the information we are inputting to the system. This could be user error but we do not get any data on vacent percentages etc. It would be useful to have this data as we currently keep all of our reporting on excel sheets seperate and it would be good to have this all in one place. Again this could be user error but we have not been able to work out how to use it. Maybe we could set up a all to run over this.

Response from Re-Leased Software Company

Replied November 2017

Hi Laura, Thank you for your feedback. We have a mass maintenance, inspection and tasks import tool on the way and I will be sure to give you a progress update monthly. Thank you Laura

June 2017

Wilma from ASM Developments Ltd

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

Overall a very good system to use.

Pros

I like that it automatically produces Rent Invoices. So no need to worry about missing deadline dates. I like the ability to send arrears letters etc. Good Maintenance Hub and Works Ordering is simple and very effective. Great that you can keep as much information in the Notes and Document folders. This is a vast improvement on our previous system. I like how you can upload documents like photos etc. and store them against the properties.

Cons

The Reports do not quite match those of our previous system. As I was not the originator, the system does not allow me to do certain tasks and this is frustrating. It's a bit fiddly when the start date does not match the rental dates. It automatically selects the start date to create the invoices and we use either 1st to last of month or Scottish Quarter Dates.

Response from Re-Leased Software Company

Replied June 2017

Hi Wilma, Thank you for your feedback. I¿m glad you are enjoying the system and taking advantage of the unique property management functions and the unlimited photo and document storage Re-Leased provides. I¿m happy to hear you can completely rely on the automated invoice generation system and maintenance hub for day to day work orders and task management. Whilst Re-Leased provides over 30 instant reports ranging from property, finance, budget, tenant and maintenance, we are always looking to improve and would love to hear your suggestions on how we can optimise our one click analytics. Re-Leased has advanced user permissions which you, as the account owner can control. You can also fully customise your rent dates and frequencies as well as adjust user permissions, so I¿ll be in contact with you directly to guide you through all of this. Thanks again, Doug

November 2017

janine from Just Flats Sales and Lettings Ltd.

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2017

professional, efficient and good extensive training by the staff on how to use it.

The ability to manage our portfolio in an efficient way, in particular the landlord paymetns and statements, lots of our landlords have commented on the way they recieve their statements and how easy they are to read and understand.

Pros

I've worked with 3 software management systems in the past and each of them had their own unique way. I find with Re-leased that it guides you through the day and you cant really make any mistakes (well I can but then that's me and not re-leased) I tells you everything you need to know for the day and what is coming up in the next few days, I partially like the list for the day which comes up on my email each morning. Overall it really works for me. It's really easy to use and if we do need any further help the team in re-leased are just an email away. They are really knowledgeable people and always happy to help with any questions ( even silly ones which generally come from me!)

Cons

I find the banking side confusing but I think this is my ignorance and not re-leased. Apart from this there isn't really nothing I do not like about it.

Response from Re-Leased Software Company

Replied November 2017

Hi Janine, Thank you! This feedback is very in-depth and useful for our team. The daily todo list are a great feature once set up. I would also recommend using the Calendar integration to pull these tasks across to your Outlook/Google/Office365 calendar. I will call you to go through this process. Thank you Janine