RISSOFT Software


 

RISSOFT by Realty Information Systems is a property management solution that caters to property managers who manage residential and commercial real estate, condominiums, cooperatives, RV parks, parking facilities and more. The solution can either be deployed on-premise or hosted in the cloud.

RISSOFT's management menu helps users to manage legal cases, work orders, vacancies, rent arrears, calendar tasks and tenant applications from a single screen. The solution also allows users to send rent bills, letters and energy consumption reports to their tenants.

RISSOFT helps users keep track of their letters, leases, invoices, floor plans and pictures and features separate letter/document databases for tenants, apartments, properties, companies and vendors. Additionally, the solution enables users to create custom reports and export them in .pdf, .xls, .csv or .html formats for electronic transfer by email or over the internet.

Services are offered as a yearly license that includes support via phone, email and an online support portal.

 

RISSOFT - Tenant ledger
 
  • RISSOFT - Tenant ledger
    Tenant ledger
  • RISSOFT - Budget comparison
    Budget comparison
  • RISSOFT - Income & expense
    Income & expense
  • RISSOFT - Work orders
    Work orders
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

4 Reviews of RISSOFT

Showing 1-4 of 4

 

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Robert from IPG
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

RIS Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have been using this management software for the past couple of years and have nothing poor to say. It is beyond user friendly and most importantly if i ever have an issue, the customer service is and has always been very accessible and helpful. They are trying to cater to the client as much as possible and there is no better company to grow your business with knowing that we are on the same page and are working together.

Cons

The only con that i can think of is that there is not yet an easy to use app

Review Source: Capterra
 

Victor from Fein Property Management Corp.
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have found their customer service to be very responsive. They will even answer my general questions about their program.

Pros

The software is easy to use and to add buildings is a breeze. I like the ease of check writing, and monthly bank reconciliations are quick. The scanning of bills and documents is a great feature.

Cons

It would be nice to have a payroll program

Review Source: Capterra
 

Noah from Eom realty

February 2016

February 2016

3rd year and loving it!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Easy to use, they will costumize to your needs. Much cheaper than all the others out there. Riss is an amazing value! Best bang for your buck for sure and a great management system.

Review Source: Capterra
 

Leslie from TS Realty

April 2014

April 2014

Worst Customer Service EVER!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The product is Okay at best.
Pros:
Easy to make Corrections

Cons:
The Service help team- You can't tell them there is anything wrong with the program because they will jump down your throat and call you stupid. I'm not kidding. When they can't fix something they tell you have someone else more competent call them back and they hang up on you. They will not return calls and never call you by your correct name. Problems don't get fixed, you just learn to work around them.
-Small screens that don't enlarge
-Program is dated

Review Source: Capterra