Total Management Software


 

Total Management is a cloud-based property management solution suitable for midsize to large organizations that manage apartments, mixed portfolio, REITs and commercial or retail space.

Total Management helps users multitask by navigating multiple screens in a single web browser without using tabs, similar to the screens found in Quickbooks. Users can work on multiple windows at the same time and hit the save button in one window, without losing any unsaved work in any other windows. The solution offers the ability to navigate within the system based on a user's own preference.

Total Management also helps in reducing time-consuming processes to just one step, including move-ins, move-outs and accounting tasks. Total Management offers additional features which include duplicate invoice catcher, employee work order texting, a CAM/Tax reconciliation system and more. It also features a live chat support system, so users can speak to a Total Management representative through the software.

Total Management's tenant portal allows tenants to pay bills online, and the letter wizard helps users compose and duplicate invoices and letters.

 

Total Management - Dashboard
 
  • Total Management - Dashboard
    Dashboard
  • Total Management - Navigation tree
    Navigation tree
  • Total Management - Web-based multitasking
    Web-based multitasking
  • Total Management - Accounting center
    Accounting center
  • Total Management - Duplicate invoice catcher
    Duplicate invoice catcher
  • Total Management - View tenant
    View tenant
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic)

89 Reviews of Total Management

 

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Software Advice Reviews (21)
More Reviews (68)

Showing 1-20 of 21

JASVIN from University of Nevada-Las Vegas
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

solution to manage porperties for mid-size

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

To conclude, free accountant (for trail version only) for your real estate property management which sums out detailed account report, yet reliable.

Pros

Multi-tasking with quick navigation adopted from quickbook. Generate account report and versatile navigation-tree for quick navigation.

Cons

They should upbring a voice-calling customer support center instead of on-screen chat and trial version should be having less restriction.

Review Source
 
 

Pamela from The Industrial Group
Specialty: Industrial
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

TM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

may need better accounting reports.

Pros

Initially there is a quick learning curve. lots of reports. Easy to keep track of inquiries, work orders, etc.

Cons

I don't like only chat for customer service. should have phone service for more complicated issues.

Review Source
 
 

Shauna from MDSTAT URGENT CARE, INC
Specialty: Commercial
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Program does everything I need at a reasonable cost for my tiny portfolio.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Web Based, tracks in real time, multiple users can access data, One button action on NSF charges fee, updates ledger and writes letter. Couldn't be more simple.

Cons

I would love it there was an App for Android or I-Phone so that I could access easily from my phone.

Review Source
 
 

Robert from Manoir Trinity
Specialty: Apartments / Multi-family

August 2015

August 2015

After trying many a software, this one does most of what I need.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I really appreciate the fact that this software understands the duties of a property manager. From the "to do" tasks to the entire accounting package as well as the staffing; i find it to be very complete.

Likes Least

Working with the clients account apposed to a dummy account during training.

Recommendations

-Apply more toward the Canadian clientele financial structure.
-give the client the ability to structure certain reports as they would like to have them

 
 

Peter from Pacific Dental Services
Specialty: Commercial

February 2015

February 2015

Great Product - Awesome Price - Well worth it

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The ease of use. If you used other property management software, you will be able to use this right away. The learning curve is very low. Customer service is top notch! All around very happy.

Likes Least

There are some features I would like to see, but the vendor is always willing to listen, and I can have the option to customize. One of the biggest thing is budgeting and 12-month financial statement report, so I can see variances when writing reports for expenses.

Recommendations

Try out the 30 day trial. Play around with it. It's always tough to transition from one software product to another, but it's well worth it in the long run.

 
 

Travis from Mid America Management
Specialty: Affordable Housing

February 2015

February 2015

Best investment we have made!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I tried the free trials on several programs and ultimately went with Total Management. From the beginning, the customer service was outstanding. Everyone I have dealt with has gone out of their way to make this transition as smooth as possible. The program is extremely user-friendly, and it has been very easy to train our managers.

Likes Least

There are always things that can be improved with any product. So far, if there has been something that did not work for me, they have made every effort to fix it or find a usable alternative.

Recommendations

Try the free trial. You will be impressed. I think it would work well for any type of property, from commercial to affordable housing.

 
 

David from Arbor Manor Properties
Specialty: Apartments / Multi-family

September 2014

September 2014

Easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's very user-friendly. It has a Windows "Look and feel."

Likes Least

It needs better PET information capture. The phone number entry is picky.
The maintenance functionality needs work. No ability to choose the actual issue is available.

Recommendations

Set up a few accounts and give them a whirl. Payment entry/posting is super easy.

 
 

Roger from Fox Ridge Apts & Ten Oaks Apts
Specialty: Apartments / Multi-family

August 2014

August 2014

Good program; tough setup

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Once all info is in, it runs great. It's a little hard to get used to. The vendor support isn't a lot of help. They mostly referred us to the online help.

Likes Least

We need more help with the setup. Everything can be covered; it's just hard to find on your own.

Recommendations

Have all your information ready. Everything will be needed. Go through the setup carefully.

 
 

Jeff from Winter Investments, LLC
Specialty: Apartments / Multi-family

May 2014

May 2014

The best Property Management Software available.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

If you are looking for robust, versatile property management software, look no further! I have demoed at least eight different property management companies. From Buildium to Excel Spreadsheet Property Manager, none of them are as versatile as Total Management!

Likes Least

There's no payroll. The only thing that I have to use another program for is payroll.

Recommendations

Stop looking for property management software! Total Management will manage all sizes of operations. From a single-owner managed rental unit to a property management company managing 1000 units, this program will do it.

 
 

Sandi from Krause Rental Properties
Specialty: Mixed Portfolio

April 2014

April 2014

Total Management is the answer

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The software is cohesive and user friendly! The support staff took the time to identify the company's needs so they could demonstrate the benefits of the software that would best meet those needs. I feel they listened and then guided us, so we could maximize our use of the software. There were a few bumps to overcome in the beginning, but the team never faltered and was always open and willing to meet or exceed our expectations.

Likes Least

I am still learning the software, but I can see areas that could be improved. It's nothing major, just some minor tweaking.

Recommendations

Price vs. quality of product is always how I shop for anything. I have found this product and the support team to be a great value. The main characteristic I look for in any software is how user-friendly it is. I looked at several different software products available, but this one was the most user-friendly of the few that I chose to compare.

 
 

Lynda from Integrated Management & Realty Ld.

June 2013

June 2013

Ease-of-use

Functionality

Product Quality

Customer Support

We are a residential property management/owner company. We were looking for a simple, easy to use, robust system that would allow us to have all info at our fingertips, and also wouldn't cost and arm and a leg. We were utilizing a very complicated software system that would not allow us the flexibility required. We opted to have all prior history entered into the system as opposed to having it uploaded (for our own reasons). The input of historical data took some time on our end, and we had a few issues all due to user (on our end) error. Each and every time we had difficulty, complications, or any problem at all - TM Support was either on-line and resolved the issue immediately, or responded advising they would get back to us with resolution and always have. The Support Team at TM is fantastic, professional, helpful, and extremely responsive. I would highly recommend this system for numerous reasons. It is economical, easy to use, and implement; and you are never without assistance when required.

Thanks to all at Total Management!

 
 

Leah from Nelson Real Estate

May 2013

May 2013

Ease-of-use

Functionality

Product Quality

Customer Support

As we began to expand our real estate business, we quickly became aware that we needed something more than simple spreadsheets to manage our properties.
Another property management group recommended Total Management to us. We've been using TM for less than a year now, but couldn't be happier with it!
Total Management facilitated the start-up with ease and provided assistance at every turn. We were able to begin using the system immediately.
Their customer service is outstanding. They are available for email or live chats! If the support technician doesn't know the answer, he'll quickly find out. They are friendly and efficient.
I can sincerely recommend Total Management for their exceptional product and great customer service!

 
 

Michele from Collegiate Property Management

May 2013

May 2013

Ease-of-use

Functionality

Product Quality

Customer Support

Total Management is a very easy to use product. The menus are pretty intuitive and laid out nicely, so it is easy to figure out where you need to go. You can get up and running pretty quickly and if you do get stuck, support from the organization has been great.

We will definitely use the product for other property management needs in the future.

 
 

Yasser from Hollywood Harrison Development

April 2013

April 2013

Ease-of-use

Functionality

Product Quality

Customer Support

We are very satisfied with Total Management. Great software and superb one-on-one support at a reasonable cost. Our company manages and maintains several properties in Downtown Hollywood, Florida, and thanks to Total Management we have been able to consolidate just about the entire operation into one functional system that allows us to connect online from anywhere. Couldn't ask for a better tool.

 
 

Grant from LAZY DC, LLC

April 2013

April 2013

Ease-of-use

Functionality

Product Quality

Customer Support

While entering bills I noticed that my CAM percentage was 0% after I had everything setup. I could not figure it out and started a Chat w/ TM and we had it fixed in no time! Easy to work with and the chat session went excellent. Word to the wise; write down all your questions and ask all at once because they will show you how to fix it before you can think of your next question.

 
 

Rodney from KBRS Management

July 2012

July 2012

Ease-of-use

Functionality

Product Quality

Customer Support

I am new to the Property Management industry, and Total Management software has made my job much easier. I purchased an apartment complex due to the fact that my existing career had taken a steady decline with the falling economy. So I had no idea what I was really getting into. This software made the transition go rather smoothly. After I learned the basic skills needed to use the program efficiently, the process has gone very easy. I never thought tracking rents and tenants for 96 units would be as complex as it is, but without Total Management I feel my life would be very hectic.

 
 

Lorrie from PYA Management Group

February 2012

February 2012

Ease-of-use

Functionality

Product Quality

Customer Support

We have been in the Apartment Industry since 1988, we own 10 Communities in Northeast Ohio. We have been manually tracking traffic, move-in's, move-out's and so on. With a few months of research and hard work deciding whom to choose, in helping us streamline our company, we heard about Total Management through NOAA. So, here we are in the trial phase and getting ready to go live in a few days. It has been an adventure but one that has been fun and incite full thanks to the team at Total Management. They took all the stress out of our data entry and gave us peace of mind.

We are so excited to be up and running, with no more manual documenting. I want to say how wonderful the team has been. Justin, Sarah, and David are the best team I have experienced and I look forward to a long relationship with them. If you are looking at software programs, stop...Total Management is the one to choose. Thank you Team!!

 
 

Arin from LMMRE

January 2012

January 2012

Ease-of-use

Functionality

Product Quality

Customer Support

We are a commercial and residential real estate and management company. We brought in four properties from an existing company. The system they used did an okay job of tracking payments, but wasn't getting any support from the company that bought it, and didn't have the bells and whistles you look for now (email to tenants, Owner portal, ACH payments). We uploaded some information by ourselves, and sent some big properties in Macros for them to upload.

Took about a month of hard work to get Total Management up and running. We love the ease of use of the software, and the price is right where it should be. The support from the staff is great. The software is still very young, and we have given some feedback on some wants and some must haves, and they have been very receptive in implementing or trying to implement.

Best parts: Inputting payments is very simple and quick; it has good reporting, and is easy to read. Total Management is very user friendly, and offers great in house support. It makes it easy to create new property. Commercial CAM function. Text-email work orders.

Down side: Can't apply payment to specific charge (i.e. late fee, assessment), and has no label print function.

 
 

Ted from Park Lane Group

January 2012

January 2012

Ease-of-use

Functionality

Product Quality

Customer Support

Our organization, which manages multi family housing units in the affordable and supportive sectors, switched to Total Management from PropertyWare, despite a strong sense of skepticism, having tried a number of real estate management programs unsuccessfully. It took about a month of simulated practice, (all of which was done on the free trial) and about a week for actual implementation.

While the adjustment (mostly psychological) took some work, I haven't been more pleased with a business tool since the advent of the PC. The breadth of data that becomes available is amazing, and the ways in which it can be looked at and analyzed is nothing short of revelatory. The most exciting piece of the package is the full integration of the management function to the accounting, thereby eliminating the double entry requirement and all the errors that follow.

My employees are equally impressed, and it has increased their productivity immensely. The best news is how we found over $10K in rent-receivables owed by a government agency, which was promptly paid! Amazing what the right information can do for a business. Lastly, but perhaps most importantly, the support has been superb. Knowledgeable and highly personal, the guys at "command central" seem like our very own IT department, and have infinite patience to boot...I recommend most wholeheartedly!!

 
 

Darlene from Oakes Real Estate Co

January 2012

January 2012

Ease-of-use

Functionality

Product Quality

Customer Support

Oakes Realty wants to thank you for recommending the "Total Management Software". We have now been dealing with this company since October, and so far we are very happy with this software and their immediate support team.

We have been doing Property Management for about 20+ years. The last 4 years we have had nothing but major issues dealing with our previous system's upgrades. That is why we turned to Software Advice. We contacted over 8 different companies, went through 6 different demos and by far the Total Management Web-base Software was the most impressive. Not to mention, the demo training people knew the in and out's about their software. Where as other companies couldn't answer a lot of our questions when we were shown their demos.

Total Management has a very strong support team and returns your calls, chats, and comments ASAP. They find ways to resolve any issues you may have. The most impressive thing would be that they are open to new ideas to streamline their current software. This software is quick, easy to access information, and their tenant demographics are great to help eliminate paper copies.

Our only regret with this company is, I wish we would of found them earlier in our Property Management career. We would be happy to give reference to future customers and they are free to contact us.

 
 
 
Write a Review
Showing 1-20 of 68


August 2018

August 2018

Works well for a small portfolio

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I used total management daily, and it is a very useful tool. It gives me the ease of multitasking to track repairs, run reports, and find resident information.

Pros

I used total management for my growing portfolio of multi family units. It helps keep us organized and offers streamlined access to reports, rent rolls, and ledgers. It is pretty accessable if you are used to this type of software.

Cons

Integration to other softwares is limited, and customer support is not the strongest.

Review Source: Capterra
 

Emily from Mon Ami Realty LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Very effective in keeping data up to date.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software was used for a property management company. It was very easy and clear to use. The data stored was up to date and easy to update. I also love the feature of being able to upload all the files to each account and saving paper! Super eco friendly!

Cons

Nothing! I enjoyed every aspect of using the software on daily basis. It made daily tasks easier, like uploading files and adding new clients.

Review Source: Capterra
 

Madeleine from Sound corporate
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2018

July 2018

I mildly enjoyed using this software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The opportunity to try something new.

Pros

The ease of the navigation when it came to using the program was very helpful and not intimidating at all.

Cons

I felt that the customer support offered by this software company could be improved by offering shorter wait times.

Review Source: Capterra
 

chris from CSK Residential

July 2018

July 2018

Efficiency exemplified

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to set up multiple tasks easily and receive updates. Allows me to do so much more with my time.

Cons

Customer support could use more training. When I called for assistance, they put me on hold for 15 minutes and said they would call back but did not.

Review Source: Capterra
 

Bryan from JCG Land Services

July 2018

July 2018

It works well, reasonable price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is a reasonable cost-effective property management software option for my growing property management company. Works alright

Cons

It seems a bit overpriced compared to some of the other software options for property management. I like some of the options of all of the ones I've tried, but not completely sold on any of them.

Review Source: Capterra
 

Jennifer from MLB Property Management

February 2017

February 2017

We love Total Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This system works so well for anybody who does property management. It is streamlined and keeps us organized. I would recommend this software program to anyone, big or small.

Review Source: Capterra

  Response: Total Management, Total Management

Date: March 2017

March 2017

 

Hi Jennifer,

We appreciate you taking the time to leave a review. We're glad to hear that our program helps keep you organized!

 

James from Sierra Properties

February 2017

February 2017

Great Property Management Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Total Management in our office for over a year now and it makes it easy to keep track of multiple multi-Family units. Highly Recommended!

Review Source: Capterra

  Response: Total Management, Total Management

Date: March 2017

March 2017

 

Hi James,

Thanks for leaving us a review! We're happy to hear that our program has helped make it easier to track multi-family units!

 

Feras from New Leaf Property Management

February 2017

February 2017

Customer Service setup is awful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good price, but customer service is only provided for 1 month, after that you must pay....and for complicated software, it was a nightmare to learn.

Review Source: Capterra
 

Jeanette from Greenfield Village

February 2017

February 2017

Total Mgmt Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Works fine, user friendly. reports are great. better than other.
great for rent roll and reports.

Review Source: Capterra

  Response: Total Management, Total Management

Date: February 2017

February 2017

 

Hi Jeanette,

Thank you for leaving us a review. We're glad to hear that you're finding our program easy to use!

 

Marie from The Collective Sedona LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Needs to be easier for a savvy, super experienced person to figure out faster without orientation.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The program seems limited in features to query and report. Support is sooooo hard to get and most of the time the answer is no it doesn't do that. :( -- sorry.

Pros

Screen transition very good and quick.
Color scheme very good
Arrangement of Data is good.

Cons

Query features are too limited does not meet needs.
Training and support to limited, we may have never used the program to the full.
Invoicing, reporting too limited. Customizing too limited. TEXT TOO SMALL

Advice to Others

Access to tips and explanations, make them more user friendly. :)

Review Source: Capterra
 

Armando from Pacific Dental Services
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2017

February 2017

Great starter software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've had TM for about 2 years now. It is a simple starter software that has many functionalities to track multi building and multi tenant operations. It has not been a software that can be integrated into our accounting software, so it has been a better way than excel to track our properties, but has not been the tool to solve all of our issues.

Pros

It has helped us to manage our properties in a more organized way than excel.

Cons

integration to other softwares. We can not use the accounting, payable and CAm Rec functions, as we have other main softwares that we use and shared services who we can not ask to manage dual softwares.

Review Source: Capterra

  Response: Total Management, Total Management

Date: March 2017

March 2017

 

Hi Armando,

We appreciate you leaving us a review! We're glad to hear that our program has helped organize property management for Pacific Dental Services! It's important for us to hearback from our users, and we appreciate you taking the time to share about your experience with us.

 

Sarah from Southwyck Park Apartments
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

A+ service and VERY easy to navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is easy to navigate and customer service is amazing! I have found that all task can be reached from main screen, any mistakes can easily be corrected.

Pros

Easy to navigate

Cons

It is hard to find prior tenants when they had a shared lease. It does not list them but the primary lease holder so this makes land lord verification difficult.

Review Source: Capterra

  Response: Total Management, Total Management

Date: March 2017

March 2017

 

Hi Sarah,

Thanks for leaving us a review! We're happy to hear that you're finding our program easy to navigate and have had a great experience with our support team!

 

Benny from Renaissance hills apartments

February 2017

February 2017

Renaissance hills apartment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Over all I like the program the only issues I have had were with the online payment . Customer service is good .i dealt with support staff, he was very patient with my ignorance of computers

Review Source: Capterra

  Response: Total Management, Total Management

Date: March 2017

March 2017

 

Hi Benny,

Thanks for leaving a review! We're glad to hear that overall you've been enjoying our program! We'll be sure to let our support team know you've found them helpful.

 

Tamera from Cross Lake Apartments

February 2017

February 2017

Totally-Ahh-mazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use this software daily. It has so many features that I am still trying to get use to daily. All in all this is a great software to use.

Pros

Easy to utilize and manage. Fast and easy for newbies to learn!

Cons

Feels like I still need training in some areas . Still so much to learn. Wish it were easier to correct mistakes such as move outs. Customer Service is hard to reach at times and get answers.

Advice to Others

No.

Review Source: Capterra

  Response: Total Management, Total Management

Date: March 2017

March 2017

 

Hi Tamera,

We appreciate you leaving a review. We're glad to hear that you're enjoying the many features of our program! If you ever need help re-learning one of them, please reach out to our support staff. They would be happy to help!

 

TL from Mon Ami Realty
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Work Order Function Very Useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Work Order function is very useful to track repairs and maintenance. Easy to use and help to tenants.

Pros

Tracking data, copies of documents, tenant information and work orders.

Cons

Reports and showing the correct merchant payments.

Advice to Others

Create a general report to track all vendors and entities.

Review Source: Capterra

  Response: Total Management, Total Management

Date: March 2017

March 2017

 

Hi TL,

Thanks for leaving a review. We're happy to hear that you're enjoying many of our program's features!

 

Amy from Texan Property Management

February 2017

February 2017

Best Software for Property Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have loved using the Total Management software now for the last 2 years. It is easy to understand and use and the support is wonderful.

Review Source: Capterra

  Response: Total Management, Total Management

Date: March 2017

March 2017

 

Hi Amy,

We appreciate you you leaving us a review! We're happy to know that you've enjoyed the experience so far and have found our support team to be helpful!

 

Rudy from Cofe Properties LLC

February 2017

February 2017

Cofe Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

My experience has been good so far. Whenever I've had an issue, customer support staffs have been able to help me.

Review Source: Capterra

  Response: Total Management, Total Management

Date: February 2017

February 2017

 

Hi Rudy,

Thanks for your review! Glad to hear that you've found our support team to be helpful!

 

McKynna from Dominion Advisory Group, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Property manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I feel that Total Management is not up to par on all the needs that should come with a software to support property management with ease.

Review Source: Capterra
 

Elliot from Chrysos, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Functional, but poor interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I enjoy and use my TM regularly for both commercial and residential properties. It works well for nearly everything I need it to, but the design of the interface is dated and does not work well. Multiple windows open makes working on separate projects easier, but also infringes on organizational simplicity and ease of use.

Pros

It works well after a lot of practice.

Cons

The interface is outdated and does not lend itself to easy use by the less technologically literate users.

Review Source: Capterra

  Response: Total Management, Total Management

Date: February 2017

February 2017

 

Hi Elliot,

Thanks for leaving a review. Hearing back from our users is important to us, and we appreciate you taking the time to share about your experience. We're glad to hear that you enjoy using our program!

 

Thomas from The Collective Sedona
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Excellent PM tool!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall quality is top notch!! Very easy to use once you get through all the training. All the features a PM needs to run their property easily and efficiently. Customer support always responds within 24 hours or usually less. Extremely good value when compared to other PMs.

Pros

The unlimited users feature

Cons

N/A

Advice to Others

N/A

Review Source: Capterra

  Response: Total Management, Total Management

Date: March 2017

March 2017

 

Hi Thomas,

Thanks for leaving us a review! We appreciate you taking the time to share about your experience. Happy to know that you're finding our program to be easy to use!

 
 
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